Cellular & Accessories
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"I brought the item as a Christmas gift. It was supposed to be mailed on 12/18 as 2-3 days first class mail. Up till today, 12/27, I have not received the item or reply to my emails and phone calls.Not sure I will buy from this outlet again."
"HORRIBLE DO NOT BUY ANYTHING FROM THEM!I ORDER MY TWO CASES FOR IPHONE 4 DEC.15 ITS NOW DEC.23 AND STILL CRAP. I CALL I EITHER GET THE MACHINE OR BUSY TONE. I EMAILED THEM AND NOTHING. DONT WASTE YOUR TIME WITH THIS COMPANY DO YOUR RESEARCH DONT DO WHAT I DID. HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!"
"I ordered a hybrid iphone case and some car charging accessories. Placed order on 12/07/11, shipped on 12/08/11 (I received an email telling me that it shipped) received on 12/14/11. Everything looked brand new and worked just fine."
"I won't order from this company again. I didn't receive an email that my order had been shipped (the web page said I would). HD charged my credit card before they items had shown shipped. I called the company to inquire as to when my order would be shipped. HD wasn't open during the hours they advertised on the voice mail message, I then emailed HD, no reply & still no reply! When I finally spoke to someone at HD, the woman suggested I must have typed the wrong email address on my order? Really!!.. I did receive my items (2) just a few days later, they are exactly what I ordered & appear to look just fine.I'm just happy I didn't have a major problem with HD because I don't think they are a good company for resolving customer's problems."
"Do not use this company. I purchased a product from them that was completely defective. They took days to respond to respond to my complaint. I have returned the product and still have not had a response as to a refund. Horrible products, horrible customer service!"
"Never order their items. Cheap price is cheap product. Made in china. Easy to break it. Lousy customer services. Buyer beware. Do not waste money on them. Save it."
"I ordered 15 items from HDAccessory.com. All items were as described and received promptly. I rated them with 4 stars instead of 5 because they charge your credit card before shipping. I ordered several items from Amazon at the same time and most arrived on the same day as the shipment from HDAccessory.com. Prices are great, but no free shipping. The shipping charges are reasonable."
"PLEASE DO NOT SEND THEM A NICKLE OF YOUR MONEY!!! They will rip you off. I just got off the phone with them and was told....sorry, do you have any more questions...i said yeah where is the answer for the first question!! sorry. bought 5 items from them, one was not shipped. two broke within 30 days and one did not fit the Iphone 4. Very cheap plastic, poorly stiched leather goods, and horrible customer service!!DO not send them your money!!!"
"DO NOT ORDER FROM HDAccessory.com!!! I read revews and thought maybe I'd have better luck than some of the other reviewers ..... the first Apple iPhone 3GS cover I received was scratched and pattern discolored. HDAccessory said to pick another cover and they would send to me -- I did but they sent me a completely different one; however, I accepted it. Two weeks later, the replacement cover cracked on the back side... literally came apart. I did not drop it or damage it in any way so I knew it wasn't my fault. Wrote to HDAccessory again and they basically said you're SOL -- your order is over 30 days old, you've have one replacement, no refund or replacement! Not satisfied with the response because now I'm 0 for 2, I just called them again and was told by Elyssa that the item has to arrive damaged to be replaced. So people, heed the reviewers warnings, wish I had done so..."
"Great Service, received 3 products by priority mail right on time and I'm very satisfied with the ipod cases. Very good quality! I would order from HDAccessory.com without hesitation."
"there is no way i will ever buy from them again! ordered two cases for iPhone4 and screen protector. case 1 wouldn't fit with a hammer, case 2 was wrong item. screen protector was 1/2 the size of screen. wrote them and got the "send picture, get initials from packing slip, jump through more hoops response". You dont know the item is defective until you open the package. when filling out the return form you are told that they do not accept anything that has been opened. Whom ever gave them a 4 star rating must work for the company. all i can say is BUYER BEWARE!"
"I ordered a i pod case from this company and when i received it , it was defective and i wrote them an e-mail explaining the problem and their response was "to send them a pic of the defective item". I sent them a pic and they argued with me back and forth about the product. When i asked them for a refund they made me fill out this huge long form and were going to tae 25% off the price. It was absoltely ridiclous. I ended up just having them send me a new one instead. It was such a hassle and i WILL NOT buy from this company ever again!!"
"I ordered a extended battery pack for my iPhone 3G and when it finally arrived (after a very, very, long wait), it didn't work. The message on my phone was that it was incompatible. I immediately contacted HDAccessory.com and they wanted photos of the error message. Then they wanted me to ship the product back to them for testing, at my expense. So, now I have paid to ship this item twice. Guess what? They said the product was fine, so I could either have it back (shipped at my expense for a 3rd time), or have a refund. I, of course opted for a refund, and then I never heard from them again. I finally filed a complaint with PayPal and after quite a long while, was able to get a refund of the original cost of the product. Of course, I was still out for shipping it twice, which they didn't care one bit about.I read the reviews AFTER I made my order and prayed they were not accurate. Unfortunately, they were. This company is horrible and should be shut down. DON'T BUY ANYTHING FROM THEM!!!!!"
"The company was unable to accommodate my request for an exchange of a brand new item for a different style because the 30 day limit was passed. I had been a repeat purchaser, having placed 3 separate orders with the company. In addition, I had advised my friends of this website. I will have to take my business elsewhere as customer loyalty is definitely not appreciated at HDAccessory.comDN"
"I was scared when I saw the other reviews posted on the site, because I had already ordered from them and I thought there goes my money. But I have to say I love this company!! I got my order in 3 days (I ordered on a Friday and got my stuff on Monday)!!! I have never received an order so fast. I purchased a hard cover for my new iphone and a car charger. Both came in mint condition and in the proper packaging. The phone cover did seem a little cheap, but i still love it and it fit my phone perfectly. I also tested out the car charger and it works perfect. After I read all the reviews, and before I got my order, I decided to try and call them to see if I could even get in touch with somebody. I admit the first time I called, I got a busy signal. But I called back 10 seconds after that, and a very friendly rep answered the phone. I don't know but maybe the company reformed itself due to all the bad reviews from customers? But I do know that I will definitely order from this company again. Oh and i used paypal and i havent had any problems with them overcharging me or anything like that"
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