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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 200 E. Beltline Rd. #403, Coppell, TX
    • Contact: support@grabagun.com
    • Phone: 972-552-7246
    • Customer Support: 972-552-7246
    • Business Hours: 9:30-5:00 Monday - Friday
    • Fax: (972) 304-6214

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.30/10 9.30/10
    Chance of future purchase: Rating 9.10/10 9.10/10
    Shipping & packaging: Rating 9.16/10 9.16/10
    Customer service: Rating 8.91/10 8.91/10
    Return/Replacement policy: Rating 8.13/10 8.13/10

861 Customer Reviews

Rating 10/10
5/5
modified review posted

"Wow super fast great service. Best price on the gun anywhere. made the online purchase on the 17th had the gun in my hand on the 19th. I'm a customer for life now. "


Rating 10/10
5/5
modified review posted

"I ordered a Stag Arms 3G Competition AR-15 from GrabAGun.com about a week ago. I was stupid and ordered the California version with fixed stock, etc by mistake. They were super nice about it and got the right one in promptly. I really appreciated the way Dallas handled the situation. I'll be using GrabAGun again and would highly recommend them to my friends."


Rating 8/10
4/5
modified review posted

"Ordered a holster for pistol--arrived in decent time and good shape. I am happy."


Rating 2/10
1/5
modified review posted

"I ordered my AR on 9/16/2014. Grabagun, never sent any email saying it was back ordered. I told them that I was going to cancel the order, as they could not provide a ship date. They told me I would need to pay a restocking fee of 8%:(. How can they hit me for restocking when they do not have it in stock. I just lost my job after dedicating 25 years, and this is a company that takes advantage if it's customers. Never again will I order from Grabagun! Spend the extra cash, and hit a local shop. It's not worth 75 bucks to wait a month for your gun! "


Rating 6/10
3/5
modified review posted

"Prices were great...shipping extremely high! I bought eight 30 round PMAG magazines for $8.99 a piece, but shipping was almost $25.00."


Rating 10/10
5/5
modified review posted

"I ordered a Ruger lcp on September 12th and got it on September 16th. They exceeded my expectations and I will buy from them in the future."


Rating 4/10
2/5
modified review posted

"Purchased a Mossberg 930 SPX on 9/7/2014. Arrived yesterday 9/15/2014 at the FFL dealer and was in a beat up box. Upon opening, the inside of the box was shredded. The gun has obviously been handled. There are scuffs and scratches on the stock and barrel. It looks like I was sold someone else's return."


Rating 10/10
5/5
modified review posted

"First gun I have purchased online and was a but weary. GrabAGun.com made the experience streamline, easy, and the customer service was very quick and knowledgeable. Shipping was fast and product was as advertised. I will definitely watch grabagun.com for future deals."


Rating 10/10
5/5
modified review posted

"First gun purchased from Grabagun. Extremely satisfied. Fantastic price and lowest shipping i've ever had. Gun was delivered in 3 days after purchase. I will purchase future guns and accessories. I highly recommend Grabagun.""


Rating 2/10
1/5
modified review posted

"Shady organization! Rifle came packaged piss poor! Dealer opened in front of me. Interior packaging wasn't even taped shut. Every bag and box was torn or broken open. metal parts that were loose gouged both plastic and metal. Dealer thought it was used. Called their customer support from the dealers parking lot. Grab a gun told me wasn't their issue to contact the manufacturer. The guy was sarcastic smart ass. I asked to speak to his manager, he refused to let me talk to anyone else. My family will not be doing business with such shady people again!!!!!!! Brand new gun looks like it was used for years!"


Rating 2/10
1/5
modified review posted

"Overall very poor experience, never doing business with them again. Purchased a magazine for my Tikka through them online. Good price and reasonable shipping. This was a new gun and I was still in the process of shopping for a scope for my set up. Anyways it was a several months before i had the rifle together and had a chance to break it in. After about 40 or so rounds the magazine failed and wouldn't feed correctly. I contacted GrabaGun for and rma, they sent me one and I sent it back. I then get an email telling be they won't take back the defective Item they sold me, and they sent it back to me. Now I am stuck with a defective magazine that I paid shipping on twice, they didn't even offer to refund my shipping costs!!! Next time I'm going with a retailer that has a sense of responsibility and knows what customer service is."


Rating 2/10
1/5
modified review posted

"Very dissapointed, ordered on sept 9 and still waiting for processing, today is sept 15 and nothing yet. Not answering the phone and no satifactory answer by email. Shipping time statements are not valid. "


Rating 10/10
5/5
modified review posted

"Fast and easy transaction. Great price. Smooth shipping.
Thanks GrabAGun.
"


Rating 10/10
5/5
modified review posted

"I utiized GrabAGun.com for a magazine for my pistol that I had recently purchased. At the time they were the only source that ha the magazine I needed in stock and at a very reasonable price for the limited sources available. The ordering process was simple and easy and the checkout process was secure and easy as well. The shipping rates were very good as well as the shipping speed via UPS/USPS. I received my order within 6 days and the item arrived safely without damage. My overall experience with GrabAGun.com was very pleasant."


Rating 10/10
5/5
modified review posted

"GrabAGun came through as promised and shipped my purchase promptly. I received my order in 2 days. The price of the revolver I that I bought was the lowest of any of the many websites that I checked and with a shipping cost of only $5.95 to boot! I would definitely purchase from GrabAGun again."


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GrabAGun.com is a merchant member
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