59,985 stores
1,896,767 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
601 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/GrabAGun","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","store_rating":"7.40","total_reviews":"601"}, "store");)
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Full Rating Profile
Visa / Mastercard
American Express
Discover
Money Order
COD
Check
Priority Next Day
Standard Next Day
International
This review was modified by 
posted Dec-02-2012 
This review was modified by 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Tried to order an Eotech redot from this company, they listed two in stock. red lights in the beginning were the don\u0027t take amex, google checkout or paypal. They were my second buying choice, the first merchant was even a worse experience and more of a waste of my time. <br>Anyway order went through and was listed as processing. After a week it is still processing, 0 are now listed in stock. Contacted them and got a response a day or so later canceling the order, claiming some fluke with their computer system that they can\u0027t identify. Claim they will refund charge, but can\u0027t fill the order as the model is now sold out. Within two days of the email the item has gone up about $30 and now listed as in-stock. <br>Now a place I don\u0027t trust has a CC number of mine. Lucky I gave them one they expires this month!<br><br>Offered free shipping on a future order, whoopie, why would I go back to a place that can\u0027t manage their orders and could care less about their customers time!","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2118937#comment2118937","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"941bill","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Drago Gear Tactical Gun Case that I bought from GrabAGun.com is a great bag - it is nearly identical to my buddy\u0027s more expensive Voodoo case (all the same pockets, zippers, webbing, etc.) with a different manufacture logo...makes you wonder. To boot, buying stuff from GrabAGun has always been a good experience for me.<br>","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2117021#comment2117021","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"PU-DTD-Buster","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This transaction was amazing. Got my new pistol in no time. It is perfect. Excellent transaction and a good price. Thanks Grabagun... J Garrett DC","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2101501#comment2101501","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"Garrydec","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently bought a rifle and a 22 conversion kit from Grabagun.com and am very happy with their service. Before my purchases, I contacted them with some questions regarding the items I was considering. They were quick to get me the information I needed and it was all very accurate. After ordering, I received both items in a few days and they were exactly what as ordered. I really appreciate their good service, low shipping charges, and low prices. Overall, I\u0027m very happy with this company and plan to do business with them in the future.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2076735#comment2076735","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"mikew773","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I decided to put a yugo pap AK on layaway before the election to secure a price and to have a rifle to my name. I called the number for the layaway program and they were extremely nice and explained everything about their program. I told them that I was only going to have it on layaway for two weeks and they joked that they understood why since they were moving a lot of stuff out the door. I paid off the balance and they told me it was going to ship that day and sure enough it did. I got an email shortly after I got an email for the receipt with a tracking number. All in all very pleased","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2073389#comment2073389","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"glassimamaya","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just wanted to say that the customer service with GrabAGun listens and reacts. I notified them of an issue with a refund and Brent from Customer service responded within the hour and worked out a resolve right away. Very impressive.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2060443#comment2060443","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"mackman123","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I placed an order for a hard to find rifle, and not only did they have it in stock, but the price at grabagun was excellent. They were happy to ship the rifle to my FFL in NJ, which can be a chore with some online retailers. Also an A+ for customer service: their was a small mix up with their computer system regarding my FFL, but it was fixed right away and the rifle shipped. I would definitely purchase from them again!","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2059501#comment2059501","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"ProActive","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought a Glock 21 gen 4, great service, very fast shipping to Florida. They had the best price for this pistol with free shipping and wasn\u0027t a problem at my FFL. I can proudly say that my future purchases will be from Grabagun! This is a great site. I recommend it to anyone. Especially first time buyers.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2038735#comment2038735","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"schilkeglock","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service. They don\u0027t have hidden credit card fees like some other websites, that\u0027s a huge plus in my book. Also they\u0027re shipping was very fast. I have ordered several firearms through there site and will do so again.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2025499#comment2025499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"judd900","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve had a few orders with Grab A Gun and all have been flawless. Great prices and super fast delivery. They have my FFL on file so it\u0027s a painless process. <br>I will definitely continue to use them in the future.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2022717#comment2022717","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"tul9033","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I received the wrong scope 2 weeks later, obviously of lesser value. I received a zeiss 3x9 with 50mm objective when I clearly ordered a zeiss 4.5x14 44mm objective rapid z800 reticle, everything was stated on my invoice including price exactly. I guess grabagun thought i would just settle for the scope I had received. I called told them they sent me incorrect scope. They replied that it was an invoice error requested for me to ship back there scope (which i did) and they would refund me full payment. But would not send me scope I requested at the listed price at the time of purchase. It had gone up in $$price..","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2022227#comment2022227","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"Vincey2kr1","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Job again. Lucky me grabbed a CZ 75B in matte stainless of them, and shipped 2nd day, gun arrived in perfect condition. <br>Every purchase I do, I check them and buds, but I always bought from Grabagun, lower price and no credit card fee, always the winner!","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2022079#comment2022079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"mikytalky","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service, fast shipping, and lowest prices. If you\u0027re looking for a good buy look no further and buy from them. I did a lot of comparison shopping and now they are my go to shop. Thanks again for taking care of your customers grabagun.<br>Rafael B.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/2009955#comment2009955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"bigraf","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Gen 4 Glock 19 FDE from GrabaGun.com. Not only did they have the best price for the Glock, the shipping was incredibly FAST. I ordered the gun on Sunday night (their website already had a nearby FFL on file - great website feature by the way as it pre-populates all the FFL info) and received it on Wednesday at noon! Gun was sold complete, with NO missing items. A+ for these guys, and I will definitely be ordering again.","link":"http:\/\/www.resellerratings.com\/store\/GrabAGun\/review\/1999857#comment1999857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/GrabAGun.jpg","store_name":"GrabAGun.com","username":"eliteguardinc","rating":"5"}, "single");){kind=link}
"Day 1, order placed on Grabagun.com.
Day 3, grabagun acknowledges FFL received and charged my credit card.
Day 4, sent them an email asking if order is shipped, no response.
Day 5,6,7,8, still no response, their system shows order still not shipped. Day 8, called them, endless Star War music, no one answer the phone. had to call them again, someone finally picked up phone, and promised to ship my order in an hour.
Day 11, finally received the shippment. However, of 4 items in the order, two were missing in the package. So had to call them again, this time no one ever picked up the phone no matter how long I stayed on the line. After failed calls to them, had to send them an email again asking what happened to that 2 items that are not in the shippment. No response, exactly as I guessed.
Today is Day 14, finally got another package and found the two missing items inside.
It took them half a month to complete an order and all items in the order were shown available on their website. No one answers customer service calls, no response to emails, no explanation, no communication whatsoever. Awful business attitude and bad service. will not buy from them again. "