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Stores > GrabAGun.com

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Store InformationStore Info
Full Rating Profile
  • GrabAGun.com GrabAGun.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 200 E. Beltline Rd. #403, Coppell, TX
    • Contact: support@grabagun.com
    • Phone: 972-552-7246
    • Customer Support: 972-552-7246
    • Business Hours: 9:30-5:00 Monday - Friday
    • Fax: (972) 304-6214

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 2.86/10 2.86/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 2.92/10 2.92/10
    Return/Replacement policy: 0.00/10

964 Customer Reviews

Rating 4/10

"Received an RWS 34 airgun that was damaged in shipping. Was told to ship the item back and I would be reimbursed but was also told that due to the fact that i lived in rural alaska they would not send me a replacement. I had the original rifle sent to an Air Force Base off of a main highway. Not exactly rural delivery! They shipped once but are refusing to ship again. Either they ship to Alaska or they don't. Do not arbitrarily decide on a case by case basis!"

Rating 10/10

"I definitely recommend Grabagun to anyone making an online gun purchase. Good price, fast shipping and very user-friendly web site. Having a list of FFL dealers that the gun can be shipped to makes picking up the weapon a breeze."

Rating 10/10

"Very fast service... Will definitely buy from again and already recommended to others to purchase from this sight."

Rating 10/10

"You are a 10 in my book. The purchase was easy, shipping was awesome and the pick up was as smooth as silk. nice job!"

Rating 10/10

"Placed an order for a laser sight and got it right away. No problems and the price was about half what I found on another web site and about 30% cheaper than buying from the manufacturer."

Rating 10/10

"First purchase from Grabagun. Since I'm local, I just picked the firearm up from their location. Very friendly staff. You can't beat their low prices. My only complaint is that I called their number on 2 separate days and was placed on hold for greater than 20 min and I never did get them on the phone. I just wanted to clarify their address. They did better with replying to emails and were very prompt. "

Rating 6/10

"I was impressed at the fast delivery. But I was disappointed that I had to go to a gun dealer to pick up the guns and was charged $35.00 a gun for processing fee. Why couldn't I just fax my drivers license and concealed permit and have it direct delivered to me."

+ Read user comments

Rating 10/10

"First time buying a gun online and grab a gun made it very easy and found a price for what I want that I was willing to pay. Will definitely be returning in the future. Everything came in just as I expected and even arrived early. "

Rating 10/10

"GrabAGun is awesome! Ordered my gun and got it the very next day! You guys are great, I would definitely buy again from GrabAGun again!"

Rating 10/10

"Seamless and hassle free. I couldn't of asked for an easier first time experience. "

Rating 10/10

"GrabAgun offered the best price I could find on an XDM. The process was so incredibly simple. I was quite surprised to find that they had the FFL dealer I wanted to use (very small shop) already listed. Grabagun was very quick on the processing.

I ordered the gun on a Saturday and had it in my hand on Tuesday! Very impressed with no credit card fees and $5.99 flat rate shipping.
WIll definitely do business with them again.

Rating 10/10

"Ordered gun on 12-7-2014 and received on 12-11-2014. No hassle ordering and prompt delivery. Gun priced well below competitors. would order again."

Rating 10/10

"I've purchased three firearms and some magazines from GrabAGun, with no problems whatsoever. Their customer service is great, and their prices are very competitive. I bought a beautiful Sig 1911 from them not long ago, and when I told a friend of mine who works at a gigantic firearms/outdoors store how much I paid, he was flabbergasted. I really enjoy being GrabAGun's customer ... we will have a long and mutually beneficial relationship."

Rating 10/10

"Great deals, super service and insanely fast shipping. I love these guys."

Rating 10/10

"Great service placed order over phone.
Great price with no hidden fees plus free shipping.

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GrabAGun.com is a Merchant Member! Learn more

GrabAGun.com is a merchant member
GrabAGun.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,678 merchant members.