Apparel & Jewelry
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"Poor presentation on web site. No efforts to correct failings and complains."
“Dear Customer,We sincerely apologize for the inconvenience. Please email the complete issue at email@example.com so that we can resolve your issue in the best possible manner.Regards,- Goggles4u”
"Despite what the optometrist tells you about online glasses, it works! The type of glasses I wanted were only for sale here, nothing in stores compared to it. So even if the taking of interpupilar measurements was somewhat of a guess, I was surprised to discover that my onlines glasses were giving me less headaches than the ones I bought into a conventional glasses stores with the wholes adjustements. Wow! Thanks goggles4u!"
"Very slow and customer service was no help at all I will never order from your place again"
"My initial order was never received. The replacement order also has not been received after a long period of time. I am disappointed in the service."
“Dear Customer,We sincerely apologize for the inconvenience. Please join us on 24/7 live chat with your order details so that we can resolve your issue in the best possible manner.Regards,- Goggles4u”
"I was initially thrilled when I received my new glasses, but 3 days later they fell in half where the nose piece connects to the rimless glasses.Unfortunately for me I was out shopping when it happened, so I had to take them to be fixed right away at a cost of £32, or I would not have been able to drive home.I also asked and paid for anti glare coating, but there is no way these are anti glare coated.Although the adverts say thin lenses, they are not!!"
"Helpful advice on the phone"
"I have ordered 3 pairs of prescription sunglasses from them. The first pair supposedly didnt have the correct pupil distance. This caused my eyes to try to adapt to the difference every time I switched from regular to sunglasses. Caused many headaches. Tryed to resolve pupil distance problem with a second different pair. They were better, but still caused some "eye confusion". Tryed a pair of Wiley's for the third try,thinking that a higher quality frame might help the fit. These were the worst of all! All they do is slap in lenses and go. After much research I have realized the shape of the frame has a dramatic effect on your prescription level. They don't seem to understand or care about this. Wiley recommends only using authorized labs and states that a bevel machine is required. They also say wrap compensation is required on all RX lenses installed in their frames. I will pay a little more at BJ's from now on. I don't blame anyone for taking a shot at a bargain,but if it doesn't work out the first time be assured it never will!"
“Dear Brad,As per our previous correspondences, we have offered a redo to you in a new pair. Please email at firstname.lastname@example.org with the complete issue and we will make sure it is resolved in the best possible manner.Regards,- Goggles4u”
"The purchase was made successfully. Staff very attentive, but until now not received the product! I think it was an error of the carrier. Can buy without error."
"I paid what I choose , but was not shipped, because they said it was defective, and I need to choose another one, and I spend more than 1 hour everytime to choose my googles.also customer services are horrible, and they make lost times for you, meanwhile you wait for them to write something.My experience was a nightmare"
“Dear Guillermo,We sincerely apologize for the hassle. Please check your email.Regards,- Goggles4u”
"j'ai recu mes lunette fin octobre 2012 je ne vois pas bien avec les vitres sont trop petites pour le foyer progressif j'ai été obligé de m'acheter d'autre lunette ailleurs il ne veule pas changer la monture tu parles d'un super bon service je ne recommande pas. dans la publicité il dise essayer 1 ans a la maison service pourri on m'offre un rabais de 20 dollars c'est tu normal sa. j'ai payer 115 dollarsmoi J'appelle pas sa un rabais 20 dollars. La prescrition est probalement bonne. MAIS LA HAUTEUR DES VITRES EST TROP PETITE POUR UN FOYER PROGRESSIF JE VOIS 2 ET 3 GROSSEUR EN MEME TEMPS"
“Chère Manon,S'il vous plaît vérifier votre e-mail pour les détails.Cordialement,- Goggles4u”
"Being able to discuss aspects of purchase before hand reduced confusion about the product.Very pleased with whole process - especially the realistic price."
"A month has passed and because of my own carelessness I haven't received the specs yet. I somehow messed up my prescription, but Goggles4U noticed this when processing the order, I didn't notice the email they sent so delay after delay. I finally sorted out my problem and they were very friendly in response, all issues are fixed :) just awaiting delivery now. Can't really comment on the specs at this stage, but service is second to none."
"Great selection of designer glasses and prices to match. My optometrist was amazed by the quality of he frame and lens."
"Glasses arrived in perfect condition and they fit perfectly and comfortably on my face. Thank you!"
"Great service. Amazing price. "
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