Goggles4u Reviews - page 3 - goggles4u.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
goggles4u.com

Apparel & Jewelry

Rating 6.17/10 1,477 reviews

6.17/100
Facebook share
Goggles4u is a merchant member
Goggles4u participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,965 merchant members.
 

What is this?

All Customer Reviews (1,503)


Rating 2/10 1/5
modified review posted May-04-2013

"Poor presentation on web site. No efforts to correct failings and complains."

modified review reply posted May-05-2013

Goggles4u, Goggles4u rep has responded

“Dear Customer,

We sincerely apologize for the inconvenience. Please email the complete issue at samantha@goggles4u.com so that we can resolve your issue in the best possible manner.

Regards,
- Goggles4u”

Rating 10/10 5/5
modified review posted May-04-2013

"Despite what the optometrist tells you about online glasses, it works! The type of glasses I wanted were only for sale here, nothing in stores compared to it.
So even if the taking of interpupilar measurements was somewhat of a guess, I was surprised to discover that my onlines glasses were giving me less headaches than the ones I bought into a conventional glasses stores with the wholes adjustements.

Wow! Thanks goggles4u!"

Rating 2/10 1/5
modified review posted May-04-2013

"Very slow and customer service was no help at all I will never order from your place again"

modified review reply posted May-05-2013

Goggles4u, Goggles4u rep has responded

“Dear Customer,

We sincerely apologize for the inconvenience. Please email the complete issue at samantha@goggles4u.com so that we can resolve your issue in the best possible manner.

Regards,
- Goggles4u”

Rating 4/10 2/5
modified review posted May-03-2013

"My initial order was never received. The replacement order also has not been received after a long period of time. I am disappointed in the service."

modified review reply posted May-03-2013

Goggles4u, Goggles4u rep has responded

“Dear Customer,

We sincerely apologize for the inconvenience. Please join us on 24/7 live chat with your order details so that we can resolve your issue in the best possible manner.

Regards,
- Goggles4u”

Rating 4/10 2/5
modified review posted May-03-2013

"I was initially thrilled when I received my new glasses, but 3 days later they fell in half where the nose piece connects to the rimless glasses.
Unfortunately for me I was out shopping when it happened, so I had to take them to be fixed right away at a cost of £32, or I would not have been able to drive home.
I also asked and paid for anti glare coating, but there is no way these are anti glare coated.
Although the adverts say thin lenses, they are not!!"

modified review reply posted May-03-2013

Goggles4u, Goggles4u rep has responded

“Dear Customer,

We sincerely apologize for the inconvenience. Please join us on 24/7 live chat with your order details so that we can resolve your issue in the best possible manner.

Regards,
- Goggles4u”

Rating 10/10 5/5
modified review posted May-01-2013

"Helpful advice on the phone"

Rating 2/10 1/5
modified review posted May-01-2013

"I have ordered 3 pairs of prescription sunglasses from them. The first pair supposedly didnt have the correct pupil distance. This caused my eyes to try to adapt to the difference every time I switched from regular to sunglasses. Caused many headaches. Tryed to resolve pupil distance problem with a second different pair. They were better, but still caused some "eye confusion". Tryed a pair of Wiley's for the third try,thinking that a higher quality frame might help the fit. These were the worst of all! All they do is slap in lenses and go. After much research I have realized the shape of the frame has a dramatic effect on your prescription level. They don't seem to understand or care about this. Wiley recommends only using authorized labs and states that a bevel machine is required. They also say wrap compensation is required on all RX lenses installed in their frames. I will pay a little more at BJ's from now on. I don't blame anyone for taking a shot at a bargain,but if it doesn't work out the first time be assured it never will!"

modified review reply posted May-01-2013

Goggles4u, Goggles4u rep has responded

“Dear Brad,

As per our previous correspondences, we have offered a redo to you in a new pair. Please email at samantha@goggles4u.com with the complete issue and we will make sure it is resolved in the best possible manner.

Regards,
- Goggles4u”

Rating 8/10 4/5
modified review posted May-01-2013

"The purchase was made successfully. Staff very attentive, but until now not received the product! I think it was an error of the carrier. Can buy without error."

Rating 2/10 1/5
modified review posted May-01-2013

"I paid what I choose , but was not shipped, because they said it was defective, and I need to choose another one, and I spend more than 1 hour everytime to choose my googles.
also customer services are horrible, and they make lost times for you, meanwhile you wait for them to write something.My experience was a nightmare"

modified review reply posted May-02-2013

Goggles4u, Goggles4u rep has responded

“Dear Guillermo,

We sincerely apologize for the hassle. Please check your email.

Regards,
- Goggles4u”

Rating 2/10 1/5
modified review posted May-01-2013

"j'ai recu mes lunette fin octobre 2012 je ne vois pas bien avec les vitres sont trop petites pour le foyer progressif j'ai été obligé de m'acheter d'autre lunette ailleurs il ne veule pas changer la monture tu parles d'un super bon service je ne recommande pas. dans la publicité il dise essayer 1 ans a la maison service pourri on m'offre un rabais de 20 dollars c'est tu normal sa. j'ai payer 115 dollars
moi J'appelle pas sa un rabais 20 dollars. La prescrition est probalement bonne. MAIS LA HAUTEUR DES VITRES EST TROP PETITE POUR UN FOYER PROGRESSIF JE VOIS 2 ET 3 GROSSEUR EN MEME TEMPS"

modified review reply posted May-02-2013

Goggles4u, Goggles4u rep has responded

“Chère Manon,

S'il vous plaît vérifier votre e-mail pour les détails.

Cordialement,
- Goggles4u”

Rating 10/10 5/5
modified review posted May-01-2013

"Being able to discuss aspects of purchase before hand reduced confusion about the product.

Very pleased with whole process - especially the realistic price."

Rating 8/10 4/5
modified review posted Apr-30-2013

"A month has passed and because of my own carelessness I haven't received the specs yet. I somehow messed up my prescription, but Goggles4U noticed this when processing the order, I didn't notice the email they sent so delay after delay. I finally sorted out my problem and they were very friendly in response, all issues are fixed :) just awaiting delivery now. Can't really comment on the specs at this stage, but service is second to none."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Great selection of designer glasses and prices to match. My optometrist was amazed by the quality of he frame and lens."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Glasses arrived in perfect condition and they fit perfectly and comfortably on my face. Thank you!"

Rating 10/10 5/5
modified review posted Apr-30-2013

"Great service. Amazing price. "

 
wall street journal logo