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RatingsRating
Full Rating Profile
    • Address: 12611 Hiddencreek Way, Unit F & G, Cerritos, CA
    • Contact: steve@goggles4u.com
    • Phone: 888-830-7857
    • Customer Support: 888-830-7857
    • Business Hours: 24 Hours
    • Fax: 1-800-540-3198

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.33/10 3.33/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,554 Customer Reviews

Rating 8/10
4/5
modified review posted

"(Note that on the basis of the update I would have changed the star rating to 3 or 4.)

Within 6 weeks of delivery the arm fell off a pair of glasses as the holding pin had sheared off. Their first response was to send a new nut, which would have been a waste of time as there was nothing to attach it to. After hearing nothing for nearly a month, I contacted them again to be told that they don't give long-term warranties! Unbelievable! The issue is still unresolved.

Update: after an exchange of emails they agreed to a replacement pair. they arrived today, but they weretotally crushed. This was a nasty surprise as until now I've found their packaging to be adequately robust for surviving the post. I've informed them of the situation and will update this review as things develop.
"

modified review This review was modified by Nigelfr on June 27 2013 04:45:49 AM


Rating 4/10
2/5
modified review posted

"maybe there is a mistake with the lens"


Rating 10/10
5/5
modified review posted

"Good service, the website could be faster.
My father loves his glasses...
"


Rating 10/10
5/5
modified review posted

"very cheap and very good,thanks"


Rating 10/10
5/5
modified review posted

"Great price, fast service, love the choices and great custome service and online chat help. Thanks I eill buy from you again. "


Rating 10/10
5/5
modified review posted

"Excellent value for money. Very very satisfied with my order. Definitely will order again. Cheaper than other companies."


Rating 10/10
5/5
modified review posted

"
The service we received was excellent
"


Rating 10/10
5/5
modified review posted

"I shouldn't have ordered Progressive and bifocal. I can't get use to the bifocal. That was only my fault and not there. I will order again from them for sure"


Rating 10/10
5/5
modified review posted

"I originally ordered two pairs of eyeglasses over two months ago, and they still have not been delivered! I have been patiently waiting for the day they would come, but I have grown impatient. I am usually easy-going, but the on-going delay of my order is simply ridiculous! I do not know how credible Goggles4u is, but I most likely will not be doing business with them again.

*EDIT*
I had accidentally entered in the correct shipping address of my order. 24/7 Live Help was very, very helpful. I take back all negative words I had used before.
"

modified review This review was modified by elrandalltn on June 03 2013 04:31:59 PM

Rating 10/10
5/5
modified review posted

"Adequate selection. Quick delivery. Value for the $."


Rating 8/10
4/5
modified review posted

"Took sometime to arrive. Longer than quoted in the delivery notice."


Rating 10/10
5/5
modified review posted

"All good...be nice if they took credit/debit cards from around the world...but it seems have to deliver to same country as the card origin."


Rating 10/10
5/5
modified review posted

"FAST SHIPPING AND EXTREMLY SATISFIED WITH MY GLASSES AT AN EXCEPTIONAL PRICE"


Rating 10/10
5/5
modified review posted

"This was the first time I ordered sunglasses over the internet and it was very easy. I got exactly what I wanted at a very good price.
I will be ordering again from this company.
"


Rating 10/10
5/5
modified review posted

"Product delivered on time and was as per the specs. Very satisfied."


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