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Stores > Goedekers-Appliances
  • Goedekers-Appli Goedekers-Appliances Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      63011
    •  
    • BUSINESS HOURS
      Monday-Saturday: 9:30am-5:30pm (CST)
      GENERAL PHONE
      636-207-7277
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@goedekers.com
      SUPPORT PHONE
      1-888-768-1710

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.37/10 9.37/10
    Chance of future purchase: Rating 8.84/10 8.84/10
    Shipping & packaging: Rating 8.45/10 8.45/10
    Customer service: Rating 8.58/10 8.58/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review Goedekers-Appliances by clicking a star below.
Rating 10/10
5/5
2017-06-17

Excellent to work with!!

"Staff answered all our questions. They made us feel comfortable buying on line and shipping out of state. Will definitely order from them agsin!"


Rating 10/10
5/5
2017-06-17

Great first buying experience. Would buy from again.

"Great first buying experience. Would buy from again."


Rating 10/10
5/5
2017-06-17

Tremendous price and service

"Have bought 5 appliances from Goedekers and saved thousands of dollars. Excellent service while choosing and during delivery"


Rating 10/10
5/5
2017-06-17

Great service

"Received correct merchandise quickly"


Rating 10/10
5/5
2017-06-16

Great prices and great delivery

"Excellent experience. Very happy with pricing and service"


Rating 10/10
5/5
2017-06-16

Terrific

"Goedekers is the first place I go when shopping for furniture and always found them to be the best price. Delivery is also second to none. I recommend Goedekers to all my friends. Compare to the major retailers and you will be surprised at the savings."


Rating 6/10
3/5
2017-06-16

Delivery

"My only disappointment was the curbside delivery for such a heavy piece of furniture "


Rating 8/10
4/5
2017-06-16

A little slow but

"A little slow to ship, but a great price and quality"


Rating 10/10
5/5
2017-06-16

Exceeded My Expectations!!

"From service to product to delivery....Goedekers exceeded my expectations all the way through!! The furniture ordered hadn't been rated as they were fairly new however, the staff was very knowledgeable when it came to answering questions. I would highly recommend Goedekers to anyone and will go to them first for any future purchases. Thanks for a pleasant experience! "


Rating 10/10
5/5
2017-06-15

Couldn't Have Been Better!

" I live in Pennsylvania and found a dining room set that I really liked on a local retailer's website for $599. They have a price match policy so I started looking for a better price. When I saw the price listed at Goedekers I could't believe how much less it was - $487!! I was concerned about getting furniture all the way from Missouri so I called and spoke to a lovely woman named Amber. She assured me that I would have an inspection period and if anything was wrong upon delivery, they would take care of it. I figured anyone in business since 1951 must be doing something right! Amber took my order over the phone on May 5th.
On May 8, I received an email from Amber thanking me for my order and again telling me to contact her if there were any questions or problems. I could tell this wasn't a canned message, it was from a human being.
On May 9, I received an email telling me my order had shipped!! I was stunned at how quickly it happened. The furniture was delivered on May 11 and my son and I assembled it the following day. It was a piece of cake. The furniture is beautiful and every piece is perfect. Two of the boxes had minor damage on the outside but the packaging was excellent on the inside - very well done.
I waited almost 3 years to find exactly the right dining room set for the space that I have and I just couldn't be more pleased about the experience from start to finish.
By the way, the local company said there was no way they could match Goedekers' price even though it is stated on their website that they will. Their loss, because I will never consider shopping with them again.
"


Rating 2/10
1/5
2017-06-15

The Worst! Received Damaged Goods. Refusing to Replace/Refund!

"Received damaged GE Monogram item. Contacted Goedekers Customer Service and was offered an $18.00 credit to keep an $800.00 top of the line appliance with a dent in it. We desired to return the item for a replacement and was refused. Worst experience ever!"


Rating 10/10
5/5
2017-06-12

GE double wall oven .

" All went very well, and we are very pleased . Will use them again I am sure !!
Thank You ...

"


Rating 10/10
5/5
2017-06-09

Excellent!

"Purchased a refrigerator from Goedekers and it arrived perfect! Very happy with our purchase and would definitely buy from again!!"


Rating 10/10
5/5
2017-06-07

EXCELLENT SERVICE

"Gentleman that I spoke to on the phone was exceptional. We received our ceiling fan in record time. Sooner than promised. It has been installed and we absolutely love it! "


Rating 10/10
5/5
2017-06-07

Excellent all around

"A pleasure to deal with a company thanks has pride in thier business."


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