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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Goedekers-Appli

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.94/10 6.94/10
    Customer service: Rating 5.94/10 5.94/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

566 Customer Reviews

Rating 2/10
1/5
modified review posted

"They delivered the wrong stove and six weeks later have not yet fixed the problem"

modified review Rep reply posted Apr-10-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hello danbrockway - We are very sorry about the error in your order. We are prepared to place a reorder for the correct stove once the dispute paperwork is settled. Have a blessed day.”


Rating 2/10
1/5
modified review posted

"The two small items I ordered took two months to receive. When ordered on-line, there was no mention of backorder. The backorder kept extending and Goedekers customer service was not willing to offer anything for the inconvenience. Will not do business again."

modified review Rep reply posted Apr-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hello jnevil - We are very sorry you had this experience. Product availability is constantly changing, but we do our best to keep in communication with the manufacturer and update the status of each item on our website.”


Rating 2/10
1/5
modified review posted

"You took another week to get my appliance to past the time it was supposed to be delivered and you want my in out? How would you feel?"

modified review Rep reply posted Apr-10-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hello halemechanical - We are sorry about the delay with your order. We hope you are pleased with the item you received. Have a blessed day.”


Rating 2/10
1/5
modified review posted

"Product was not as represented."

modified review Rep reply posted Apr-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hello nickialzina - I'm sorry you are displeased with what you ordered. If you would like to speak with a customer service representative about this matter, please email customerservice@goedekers.com and we will be sure to respond promptly.”


Rating 8/10
4/5
modified review posted

"Nearly perfect. Took about a month for all appliances to get to my house, however, they were at the warehouse for 10 days."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for your positive feedback!”


Rating 2/10
1/5
modified review posted

"I have yet to have my order filled. I ordered in Feb. and haven't received it. Highly disappointed!!! Everyone it's close to delivery time, I get an email saying it's backordered AGAIN!!!"

modified review Rep reply posted Apr-10-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hello ddwcary - We are very sorry about this delay. I am personally checking with Home Styles to see if I can get any updated information regarding production, and I will let you know of their reply.”


Rating 8/10
4/5
modified review posted

"good pricing on Samsung refrigerator. would use Goedekers again."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for your comments! We hope you love your Samsung refrigerator!”


Rating 10/10
5/5
modified review posted

"Great product speedy delivery "

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for your positive comments!”


Rating 10/10
5/5
modified review posted

"Product arrived as stated. I'm satisfied as it is what I expected."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“We're glad you had a good experience with us! Thank you for sharing!”


Rating 10/10
5/5
modified review posted

"Their prices are excellent and servive is superior. They were very responsive to changes that I made after the order was placed. I highly recommend Goedekers."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Hi Tom,

Thank you for leaving such a great review. We try very hard to be flexible when our customers need to make a change to their order.

Have a blessed week!”


Rating 10/10
5/5
modified review posted

"Everything went well. Best price by a large margin. "

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for choosing to do business with us!”


Rating 10/10
5/5
modified review posted

"Order shipped quickly.
No problems with delivery.
"

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for your positive comments!”


Rating 8/10
4/5
modified review posted

"AM Home Delivery is awful. Storage fees, attempted deliveries with NO advanced notice in some cases and 10 hour notice on other attempts. Rescheduled the delivery for a week after I had requested it to be scheduled. Had to eat out every night for a week and then they charge 150 bucks for storage. Then a 30 dollar "door removal fee" just to get the fridge into the kitchen. They scraped the paint off one of the doorways on the first fridge attempt and they scraped the side of the washer when bringing that in. Goedeker's was great, but I'd rather eat my boots than go through that shipping company again."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“We appreciate your feedback on delivery. We strive to work with only the best delivery companies. We will be looking into this matter.”


Rating 10/10
5/5
modified review posted

"I found the easy to use. Delivery was great! I'll buy from Them again"

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“We are happy to serve you in the future! Thank you for the great response!”


Rating 10/10
5/5
modified review posted

"Product as described. They were very helpful and friendly."

modified review Rep reply posted Apr-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Glad to be of service! Thank you!”


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