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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Goedekers-Appli Goedekers-Appliances Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.31/10 9.31/10
    Chance of future purchase: Rating 9.24/10 9.24/10
    Shipping & packaging: Rating 8.15/10 8.15/10
    Customer service: Rating 9.22/10 9.22/10
    Return/Replacement policy: Rating 8.96/10 8.96/10

848 Customer Reviews

Rating 10/10
5/5
2015-07-12

"We had a lot of help in the purchase of our new range. The agent at Goedekers was very knowledgeable. The range came just a little late, but that was not due to any thing Goedekers did or didn't do. The very range we ordered was updated after we ordered it and that was the reason for the slight delay. We are fairly well set now, but should we need any more appliances, we would definitely go to Goedekers to see the products they carry"

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“So happy you could get the range you were looking for at a price that suited your needs. We look forward to serving you again!”


Rating 10/10
5/5
2015-07-12

"I saved appox 1500 dollars their customer service is top notch,this is the only company I would buy appliances from,as long as time isn't a factor,great company
"

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“$1500 is a lot of money! So glad we could help you out! We look forward to serving you again.”


Rating 10/10
5/5
2015-07-12

"A very good experience. Great appliances at a good price delivered on time.
Thank you"

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thanks for your positive review!”


Rating 10/10
5/5
2015-07-12

"Good experience. Arrived in the condition that was discrived over the phone because it was a floor model. I was also waiting for a back order and company kept me informed of its status. "

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Glad we could help the order process go smoothly!”


Rating 10/10
5/5
2015-07-11

"Amazing experience with Goedekers. No problems, great prices, what more can ask for?? Will absolutely recommend them and use them again for future purchases."

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thanks so much for your positive comments! We are so happy you were pleased with your order!”


Rating 10/10
5/5
2015-07-11

"Best appliance buying experience ever. Best price, delivery to kitchen with white glove service. No installation was included and shipping took approximately 2 weeks. No hassle buying. I had no problems so I don't know how problem resolution would have been. Be sure to know the exact model you want by checking it out before buying online."

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Glad you were happy with your experience! It's always good advice to know exactly what you're looking for before buying. You'll save time, money, and stress. Thanks for your comments!”


Rating 10/10
5/5
2015-07-11

"We are happy with every thing we received. Thank you for a great experience ."

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for this great review!”


Rating 8/10
4/5
2015-07-11

"Your end of the deal was five star especially the phone support, but it took three weeks to ship an in stock product. "

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“We're sorry your product took longer to arrive than expected. Thank you for your comments.”


Rating 8/10
4/5
2015-07-11

"Shopping experience was great and the prices were low. I purchased a refrigerator and paid for the white glove delivery service. It look a little longer than expected, the item wasn't delivered until two days after the expected delivery date. When the guys got here, they didn't want to bring the truck down our step driveway (although UPS and Fedex have no issues with it) and we had to bring it down in our pickup truck. I was also expecting them to take the packaging away but they said they wouldn't. Other than that, the fridge arrived in good condition and works great."

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“We apologize that your delivery was not up to par. We are always trying to improve this part of our service. Thank you for your comments on the issue.”


Rating 10/10
5/5
2015-07-10

"Love my new washer/dryer stack unit. Works great looks beautiful. Goedekers was the best to work with. Everything went smoothly. I will definately get my stove from Goedekers."

Rep reply posted Jul-13-2015

mgoedekers, Goedekers-Appliances rep has responded

“So glad you were pleased and will be ordering from us again! Thanks!”


Rating 10/10
5/5
2015-07-10

"So, soo excited about our new farmhouse sink... We're still in the building process, but so far we've been pleased with EVERYTHING Goedekers:)"

Rep reply posted Jul-10-2015

mgoedekers, Goedekers-Appliances rep has responded

“Glad to hear you are satisfied! That farmhouse sink is sure to look lovely in your new home.”


Rating 10/10
5/5
2015-07-09

"This is the second time I've bought my appliance from them. The buying process was very easy and the delivery was very fast. I highly recommend it to anyone who is in the market looking for appliances to shop here to compare prices. They usually have the better value overall. "

Rep reply posted Jul-09-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thank you for your repeat business! We're so glad we could help the buying process go smoothly!”


Rating 8/10
4/5
2015-07-09

"The delivery was horrendous, the couch is damaged and I am not going to re hash the difficulties I had with the delivery again. I have a complaint and repair waiting from Goedeckers and you need to follow up with that. I am very disappointed."

Rep reply posted Jul-27-2015

mgoedekers, Goedekers-Appliances rep has responded

“We are very sorry about the issues you experienced during your delivery. The parts you need for your couch should be shipped sometime next month. If there is anything more we could do for you, please don't hesitate to get in touch.”


Rating 8/10
4/5
2015-07-08

"only thing missing was the 10 year warranty.....other than that it was perfect...thanx"

Rep reply posted Jul-10-2015

mgoedekers, Goedekers-Appliances rep has responded

“We're sorry you missed out on our 4th of July promotional! You can still receive a 10-year major component warranty with the purchase of a 5-year extended warranty, if you'd be interested. Just get in touch with us at customerservice@goedekers.com and we can take care of that for you.”


Rating 10/10
5/5
2015-07-08

"Very happy with our experience with Goedekers. Our general contractor recommended them for appliance purchases for our kitchen remodel. Their prices are great; better than anything physical and even better than Amazon. Our sales rep Melanie was/is extremely helpful and responds to any manner of questions almost immediately. Highly recommend."

Rep reply posted Jul-08-2015

mgoedekers, Goedekers-Appliances rep has responded

“Thanks for taking the time to write a review! We appreciate the recommendations from you and your contractor.”


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