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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3900 Kilroy Airport Way Suite 350 Long Beach Ca
    • Contact: sh@gainsaver.com
    • Phone: 562-216-7180
    • Customer Support: 800-844-4051
    • Business Hours: 7-6 Monday thru Friday 8-4 Saturday
    • Fax: 702-974-3320

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.92/10 8.92/10
    Chance of future purchase: Rating 8.81/10 8.81/10
    Shipping & packaging: Rating 9.19/10 9.19/10
    Customer service: Rating 8.52/10 8.52/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

970 Customer Reviews

Rating 10/10
5/5
modified review posted

"I bought my first refurb from Gainsaver 2 years ago, bought my second last week. I didn't shop around, etc... I know and trust Gainsaver from my previous experience. The folks there have been responsive, products trustworthy and prices are very good.

You guys ROCK!

(For the record, once you get your Apple computer and have any questions bout its operation, walk into an Apple store. The folks there are amazing and will help without questioning where the product was purchased.)

LP
Elkton, MD
"


Rating 4/10
2/5
modified review posted

"Offering a rebate which in most cases is cash refund and limiting it to store credit is a problem. I have searched the entire website for something that I might want and have found nothing. What good is the rebate to me?"

+ Read user comments

Rating 2/10
1/5
modified review posted

"I've been waiting weeks for payment on a laptop I sold to Gainsaver with the understanding the transaction would take no more than 10 days. They finally acknowledged receiving it on April 29th, and have been completely unresponsive ever since. I'll gladly retract my suspicions of fraud if the transaction ever happens, but beware!"


Rating 10/10
5/5
modified review posted

"Excellent service. Extremely happy with purchase."


Rating 8/10
4/5
modified review posted

"We ordered a refurbished iMac computer/monitor unit. GainSaver was quick to send us our order, it arrived in good shape and worked just fine. This unit came with a $100 in store credit rebate. We filled out the form and submitted it but have not heard anymore about it. It would have been nice to use on our last order. "

+ Read user comments

Rating 10/10
5/5
modified review posted

"I purchased a Macbook from the site and the first one I ordered failed the "test" before it was shipped to me. I was contacted promptly and a replacement unit was sent to me. I am very pleased with the computer and the service. Thanks! "


Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"I have purchased two Macintosh computers from GainSaver so far, and I have been pleased with the condition and operation of both.

Their pricing model is slapdash -- they quote a lowball stripped-down price and then add features back in for additional money. Most often, the computer never shipped with the tiny memories and hard drives in their basic quote, and sometimes they never shipped without an "extra cost" component that the vendor would have to work hours to remove. The careful buyer can save money by not paying extra for features that will be included anyway.
"


Rating 6/10
3/5
modified review posted

"Product was great, but still waiting on rebate. I don't even have a way of checking on my rebate. There needs to be a better system for that."


Rating 4/10
2/5
modified review posted

"I am not happy to find that my rebate is only good at Gainsaver. I only need a limited number of computers."


Rating 10/10
5/5
modified review posted

"I ordered the built in video board for a late 2006 xserve. It arrived and after installing and testing, it worked perfectly. So i got a working card, shipped same day i ordered, what else can i say."


Rating 2/10
1/5
modified review posted

"I'm sure the positive reviews are either fakes or alliases for employees of Gainsaver.com. My friend ordered Mac, paid via wire-transfer to get fast devilvery. Two weeks later no Mac. He called and wrote to cancel the order. Steve in "customer service" said he could only get a store credit and can't get a refun.

I called spoke with Jen Brown. I asked her if I orderd and paid for something and it was not available, would I get a complete refund? She said, Yes, absolutely."

These guys are theives stay away.
"

+ Read user comments
modified review Rep reply posted May-27-2011

QCGainsaver, GainSaver rep has responded

“Customer was refunded in full”


Rating 10/10
5/5
modified review posted

"Very happy with the computer I purchased. Order arrived even quicker than estimated it would."


Rating 8/10
4/5
modified review posted

"Happy with final product, a little confused that the rebate was site credit. Thought it was bit of a bait and switch."


Rating 10/10
5/5
modified review posted

"Incredible prices, delivered when promised, and in the condition advertised.
Great Company!
"


Rating 10/10
5/5
modified review posted

"Gainsaver always offers great price for good used hardware. "


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GainSaver is a merchant member
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