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"Excellent Service. Although my GPS arrived with Factory defect, they exchanged it immediately without any hassles.My only GPS Store."
"I ordered the Garmin Nuvi 1350T with lifetime maps on Sept 3 (Friday) I received it today the 7th. If not for the holiday weekend I probably would have received it yesterday. Excellent service, Las Vegas to NY, super fast!!!5 Stars"
"I ordered a Garmin 1350LMT largely because the price was better than any US web site price that I checked, without the hastle of duties. Then they beat the promised delivery by well over a week!! Had a tech problem registering with Garmin, 30 minute wait; GPS City solved it in a minute!! Great value and service!!"
"I bought a Garmin Forerunner 305 for my mother's birthday as she just recently took up running. It was shipped and delivered in no time. I would recommend these guys to any of my friends. "
"I expected the product to be fine. What I didn't expect was the great service and the way they handle my shipping needs. Delivery to my house was earlier than expected.My phone dropped my call in the middle of the order. GPS City called me back before I could redial. Above and beyond a great order experience. "
"I've used this company several times and found their prices, merchandise quality, delivery and website process to be exceptional. "
"I pre-ordered the Garmin Nuvi model 3790T GPS from GPS City (Canada) prior to its official release with the hope that it would arrive in time for my husband's birthday in early July. It did and in plenty of time! However, once it was put into service, we experienced some technical difficulties. The Garmin Help Desk technician helped us determine that the mount was likely defective and needed to be replaced. One call to GPS City and the matter was resolved very quickly - in very short order a new mount was shipped and put into service and our problems disappeared. This is our third Nuvi from GPS City and I continue to be a very satisfied customer. A measure of a company's service is how they react when something goes wrong not necessarily when everything goes according to plan. GPS City offers excellent customer service under both circumstances - a very good reason to continue to do business with them from Ottawa!Arlene Deslauriers, Ottawa ON CA "
"Above all very quick and efficient. My go to place for RAM components. Never feel like I got a "great" deal, but consistently good pricing. Chat support is also very knowledgable and quick. Very quick to turn around parts if you have any issues. Ask them for their current discount codes, can save you a few bucks, especially on RAM parts.."
"I ordered twice. Once, I bought a power cable because i assumed (incorrectly) that that was my problem. Then i had to order the cradle when the guys at GPS City told me that it was probably that. In both cases, the support was quick and professional, and the order was filled in what seemed like minutes. Unreal, both items arrived at my house in Haldimand, Ontario either the next day or the day after. That's it! They were great, and the speed of shipping and the free upgrade to next day is what made me then come back to them to buy a $460 unit. I never would have thought to mail order a GPS until I dealt with GPS City. Now I wouldn't go anywhere else!!"
"Outstanding customer service, always prompt and helpful in getting me what I need, as well as technical help after the sale. Highly recommended."
"My husband is visiting Ottawa and his GPS failed. I phoned your company (after another had told me they had shipped and then told me it was out of stock), the gentleman on the phone was so helpful, ordered it for me etc.I placed the order 7/13 and I was amazed to find out that it arrived at his hotel today. You guys are amazing."
"I ordered the Garmin Replacement Parts for GTM20 and GTM 25 which replaces the tip end of the Power Cord. I'd lost the tip-end parts of my Garmin power cable which happens to quite a few people. I was very pleased to see that GPSCity stocked the exact parts to fix the problem.The order was processed and shipped the same day I placed the order (excellent response). The order arrived in just 2 days to the East coast via US Mail(very fast). My only complaint is that they needed to use better packing for this particular item. The envelope used for shipment has very small bubble-wrap that is not sufficient to protect the 4-prong spring clip that is included. Mine was completely flattened and bent by the time it arrived.This was my first order with GPSCity and would recommend ordering from them. Hopefully someone will address the packing issue and all is good.Quick Update (6-28-10): I got a very nice phone call from the folks at GPSCity and they offered to send me a new 4-prong clip at no cost. I thought that was exceptional follow-up and I did not need it. I had actually taken a pair of pliers and bent it back into shape myself. The nice young man at GPSCity also said they would look at the packaging to see how they could improve that in the future for this particular product. That's 100% good stuff in my book and I'm upping the score for this company to 5 checks from 4. Good people at GPSCity and excellent customer service response!!"
"I ordered a RAM mount for the fishfinder in my boat. I already had one for my GPS which I got a year ago. I ordered Sunday morning knowing it would not be dealt with til Monday morning but I had to work. I received it around noon today (Tuesday). It was cheaper from GPS City including the shipping than a local store without shipping. I am telling everyone I know about this sweet deal."
"Fantastic service and prices Ordered a Garmin TOPO Canada At 1:00pm on June 2 from Calgary Alb. received it at 10:30 am in Chilliwack BC June3 2010 You just can't beat that. I've never writen a reveiw for another company in my life. Feels good"
"Excellent Service....ordered RAM mounts for my motorcycle on Wednesday...they shipped Thursday via FEDEX and I received the order on Friday.Not bad at all!!!From Calgary, Alberta to out in the sticks by Peterborough, Ontario in 1 day.Pretty had pressed to beat that.Brian"
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