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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 5.90/10 5.90/10
    Shipping & packaging: Rating 5.62/10 5.62/10
    Customer service: Rating 4.21/10 4.21/10
    Return/Replacement policy: Rating 3.96/10 3.96/10

39,852 Customer Reviews

Rating 10/10
5/5
modified review posted

"Me buy, good price, they give me when said they give. That good too. "


Rating 8/10
4/5
modified review posted

"very happy..with the order.."


Rating 4/10
2/5
modified review posted

"I was somewhat dissatisfied due to the way my product was packaged and mailed. Rather than placing the product in another box to ship it, the shipping label was attached directly to the box the product came in. This made it completely visible to anyone exactly what was in the package as well as subjecting the box to damage created through the shipping process. When the box arrived, the bottom of the box was tore halfway across, which could have also damaged the product. I've never seen this kind of packaging from another retailer. "


Rating 10/10
5/5
modified review posted

"Superfast shipping and no problems at all. I will not hesitate to order from Fry's again."


Rating 10/10
5/5
modified review posted

"Fast delivery. No complains."


Rating 4/10
2/5
modified review posted

"Fry's has cheap electronics, period. Zero customer service. Online orders are always cancelled. People at the checkout registers can't handle the promo codes without making mistakes (several in one transaction). Visiting Fry's is like visiting the DMV. You just have to mentally prepare for the pain and then endure it when it happens. "


Rating 2/10
1/5
modified review posted

"I was not given the $50. discount on the promo code"


Rating 8/10
4/5
modified review posted

"There was a bit of a delay in the scheduling of the delivery. It didn't seem to happen until I emailed to find out what was taking so long. But once I did, delivery was scheduled and was very efficient"


Rating 10/10
5/5
modified review posted

"Fry's Electronics Has Always Been Top Notch In Price & Service! ... Anyone Who Buys Elsewhere Is Not Getting Full Value Like Fry's Gives To It's Customers!

Thank You,
Mark, Las Vegas, Nevada
"


Rating 10/10
5/5
modified review posted

"Came in faster than I expected. "


Rating 2/10
1/5
modified review posted

"The website didn't show the entry box for the bonus code. Cust rep said there was a problem with the site! So I couldn't buy what I wanted from you at the advertised price...."


Rating 10/10
5/5
modified review posted

"Item came in on time expected "


Rating 10/10
5/5
modified review posted

"Thank you!!! Everthing come in perfect"


Rating 10/10
5/5
modified review posted

"Item arrived on time and as described, as one would expect from Frys. My only issue with Frys is that since we have moved, I am only able to buy from Frys.com, and am not to wander my local Frys whenever I wish."


Rating 10/10
5/5
modified review posted

"Absolutely love my ipad cover!! Great color and excellent quality. Great value for the price as well. Was a little tough to insert my iPad Air into it, but now that it's in, it won't be coming out. Fry's had quick delivery and was there on the exact day they said it would. Overall a great experience and an excellent product! "


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Fry's Electronics / Outpost.com / frys.com is a merchant member
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