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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.12/10 7.12/10
    Chance of future purchase: Rating 6.42/10 6.42/10
    Shipping & packaging: Rating 6.10/10 6.10/10
    Customer service: Rating 4.71/10 4.71/10
    Return/Replacement policy: Rating 4.58/10 4.58/10

41,014 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"This was my first order using Fry's Electronics Online. I was very happy with the prompt delivery and good packaging of the order. I will definitely be a repeat customer. "


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Verified Customer
Rating 8/10
4/5

"If you aren't getting free shipping, the shipping is rather expensive. I had to add some random item to my cart in order to get the order above the minimum for free shipping."


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Verified Customer
Rating 4/10
2/5

"The price I paid online was more expensive than the LA Times ad for the same product. It stated the price and that it was available online or pick up at store. The online system did not have a space/area to enter promotion key. I ended up paying on line 12.5% more."


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Verified Customer
Rating 10/10
5/5

"quick and easy. will order again!"


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Verified Customer
Rating 10/10
5/5

"I received my items in a short time. They were well packed and just as I ordered."


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Verified Customer
Rating 10/10
5/5

"I had a great experience. From beginning to end. Choosing the item I was looking for was very simple. Shipping time was excellent. I will be purchasing more item from Frys or Frys.com in the future"


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Verified Customer
Rating 2/10
1/5

" all i got was the runaround ordered a p.c. for $ 800. out of stock ! ordered a p.c. for $ 900. never sent to me ! i will never shop at your store again ."


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Verified Customer
Rating 10/10
5/5

"My order was promptly filled and the product actually exceeded my expectations. The entire transaction was simple and easy."


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Verified Customer
Rating 10/10
5/5

"Had a bit of a wait on the phone, but after that
everything went well. Thank you
"


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Verified Customer
Rating 10/10
5/5

"Very good product.Thank a lot"


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Verified Customer
Rating 6/10
3/5

"They tell you a price with a discount code but you can't use the code, so it's the higher price. when you call the number to complain it tells you that the discount isn't available. it's kind of a bait and switch operation. I'll shop somewhere else from now on."


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Verified Customer
Rating 10/10
5/5

"new printer for less than the price of the toner
great deal
"


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Verified Customer
Rating 10/10
5/5

"Fast devivery. I am satisfied wit product."


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Verified Customer
Rating 6/10
3/5

"why can't we return our items locally?"


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Verified Customer
Rating 10/10
5/5

"everything seems to work in the order and delivery process, except you hear nothing for days between placement and shipping. someitmes you find out they were out, but usually you get the item, as expected."


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