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Stores > Fry's Electronics / Outpost.com / frys.com
  • Fry's Electroni

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      408-350-1484
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      service@cs.frys.com
      SUPPORT PHONE
      408-350-1484

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.54/10 8.54/10
    Chance of future purchase: Rating 8.48/10 8.48/10
    Shipping & packaging: Rating 6.89/10 6.89/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 5.95/10 5.95/10
Voice your opinion! Review Fry's Electronics / Outpost.com / frys.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-19

Wonderful experience

"Great Experience! Would do it again "


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Verified Customer
Rating 10/10
5/5
2017-06-19

great site

"I have shopped in your stores for yrs"


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Verified Customer
Rating 6/10
3/5
2017-06-19

"Reviews lowered due to excessive required fields in the review form."


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Verified Customer
Rating 8/10
4/5
2017-06-19

"Everything good. some of your products don't have very much detail in the descriptions and spec sections. Otherwise , I am satisfied."


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Verified Customer
Rating 10/10
5/5
2017-06-19

great prices with promo codes

"i've been wanting the 2nd satellite for the orbi to give a little more boost. Finally went on sale with promo code so i jumped on it"


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Verified Customer
Rating 6/10
3/5
2017-06-19

" I sent an e mail to customer service that took at minimum, 3 weeks to get a reply which was no help at all. Today I was able to order the product I tried to order a month ago and finally the code worked. Your website needs work, but perhaps the fact that my order went through is indicative of improvement. I will reserve judgement when or if I receive the order."


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Verified Customer
Rating 10/10
5/5
2017-06-19

The Real BEST Buys Are @ Fry's

"I am extremely pleased and proud of the Fry's Southwest Houston Team. They are professional, knowledgeable, fair, and attentive to my needs. The depth and quality of merchandise is unequaled. I highly recommend them. When others can't get to that store, I purchase the items for them. Their return policy is great and does not carry the restocking fee like other competitors. I highly recommend Fry's (Southwest) to anyone."


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Verified Customer
Rating 4/10
2/5
2017-06-19

"Last week I called to find out how to buy a gift card, and was told Fry's did not have gift cards. Now that I have bought something online and clicked to the end of the process, there is a question "if I want to use my gift card". wow!
So you actually DO sell gift cards. Is that correct? And does anybody who works for Fry's really KNOW the answer?
"


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Verified Customer
Rating 8/10
4/5
2017-06-19

"good products, good price, funky checkout
"


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Verified Customer
Rating 8/10
4/5
2017-06-19

"Great help from Austin Components department."


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Verified Customer
Rating 10/10
5/5
2017-06-19

Great

"Thanks very much. very great."


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Verified Customer
Rating 8/10
4/5
2017-06-19

"Bought on line and got into a loop that had poor directions how to complete the purchase."


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Verified Customer
Rating 10/10
5/5
2017-06-19

good price

"good price, convenient delivery"


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Verified Customer
Rating 6/10
3/5
2017-06-19

Presentation of Shopping cart is rather clumsy

"The radio button style fields indicating whether store pickup or shipping was chosen are somewhat confusing, not clear enough in presenting which option was chosen. Why have the non-selected circle filed with a gray background? Particularly when the background doesn't change to red for the chosen delivery method under all circumstances. Being located in the Atlanta area it's a bit confusing to see pickup store location in San Jose, even when shipping is chosen.
Also, you should allow the user to change default store location from ANY screen in the shopping and checkout process, and the selection should immediately be confirmed, clearly manifested at every step of the cart review and checkout process.
"


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Verified Customer
Rating 6/10
3/5
2017-06-19

"This is my first order with Fry's Electronics so I have no opinion as to their quality and service yet."


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