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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.16/10 7.16/10
    Chance of future purchase: Rating 5.92/10 5.92/10
    Shipping & packaging: Rating 5.80/10 5.80/10
    Customer service: Rating 4.78/10 4.78/10
    Return/Replacement policy: Rating 4.58/10 4.58/10

36,801 Customer Reviews

Rating 8/10
4/5
modified review posted

"It took a few days for delivery. Could have been quicker. Oh well."


Rating 10/10
5/5
modified review posted

"I was looking for a particular model of electric heater and FRYS.COM popped up in a Google search. I had never dealt with them before but had heard of them. There is always a bit of anxiety involved in dealing with a new company when making an online purchase but they really handled their end of the purchase without a hitch. I was provided a tracking number and item arrived two days later via UPS. I caught the item on sale at around half the price that it was available for locally and with free shipping the deal was even better. Thanks much Frys!"


Rating 10/10
5/5
modified review posted

"Came on time and I love the laptop. :-)"


Rating 10/10
5/5
modified review posted

"a real pleasure doing business with Fry's Electronics. My order arrived sooner than expected the price was the best i found and shipping was free! Thanks."


Rating 10/10
5/5
modified review posted

"I received my item days ahead of the scheduled date. Really appreaciate that. Might think about ordering again."


Rating 8/10
4/5
modified review posted

"Was very glad to find item and shipped quickly. However it came shipped with shipping stickers all over box that was to be a gift for someone. Would have preferred it to be inside of another box for shipping."


Rating 4/10
2/5
modified review posted

"trouble with the online ordering process forced me to have to order over the phone - took forever

the product was backordered - took weeks to get here
"


Rating 4/10
2/5
modified review posted

"Shipping was reasonable, but unfortunately, the packaging arrived with a few defects. I collect the boxes that the product comes in, so this put a damper on my Fry's experience."


Rating 10/10
5/5
modified review posted

"I purchased a WD-TV, great price and no shipping...my experience was good. I was able to make the purchase without a problem and received the item in a timely manner. Thanks FRYS.com!!"


Rating 8/10
4/5
modified review posted

"My order was processed and delivered promptly."


Rating 10/10
5/5
modified review posted

"order came as described and fast delivery "


Rating 4/10
2/5
modified review posted

"I bought this video game for my son but was not told how long free shipping would take until after purchase. If I'd known shipping would take almost a month based upon estimated arrival of 13 March (still waiting for package) I would have paid for shipping. This is the first time free shipping has taken this long from anywhere. I recently had a package shipped from China and it came sooner than this package. Is this package coming from China?"


Rating 10/10
5/5
modified review posted

"Have not received the product yet"


Rating 10/10
5/5
modified review posted

"I received my product within 5 days of ordering and it works great!"


Rating 10/10
5/5
modified review posted

"Came fast. Worked well. Was eady to install!"


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