We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.16/10 7.16/10
    Chance of future purchase: Rating 6.53/10 6.53/10
    Shipping & packaging: Rating 6.44/10 6.44/10
    Customer service: Rating 4.82/10 4.82/10
    Return/Replacement policy: Rating 4.55/10 4.55/10

41,996 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"arrived on time and in good order."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-27

"Paid extra for expediated shipping, and the seller required my signature in person, which anyone with a normal 40-hour a week job can't reasonably provide. I received my package a day later than I had paid for."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"good product, at a good price."


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-27

"PURCHASED A LAPTOP THAT WAS ON REDUCED BY 49.00 WITHIN DAYS OF MY PURCHASE. CONTACTED CUSTOMER SERVICE AND THEY WERE NOT SURE IF THEY COULD GIVE ME CREDIT. THEY PHONED BACK AND SAID THAT THEY WOULD CREDIT MY CREDIT CARD FOR THE 49.00 NOW ITS ALMOST TWO WEEKS AND NO CREDIT, THEIR PRICE GUARANTEE IS SMOKE AND MIRRORS."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Quick shipping. Product arrived as described."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Order arrived quicker than the expected delivery date, always a plus, and everything arrived in perfect condition. How can I complain about that?"


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Process was simple, secure and delivery was much faster than expected. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"great people to work with.
got order quick, no damage, everything was there.
great stuff"


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-27

"Online ordering was confusing. When I would click on Promo item from ad it would bring me to cart. When I clicked continue shopping it didn't take me back
to Promo code ad but to Frys.com site. Some of the items were difficult to find. Prices were excellent and delivering was within a few days for free shipping. Besides the online ordering, product and delivery were excellent."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Everything was great. Fast free shipping and a good price. "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-27

"Delivered as advertised. Great quality at a competitive price."


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Good service. I did not have any problem."


No Avatar

Verified Customer
Rating 8/10
4/5
2015-07-26

"I received my order quickly. My only wish was that I would have known what the ohms on the coax was before I bought it. I needed a 50 ohm and the one I bought was a 75 ohm but it did not say that in the listing "


No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-26

"Everything was fine, just as it should be. "


No Avatar

Verified Customer
Rating 2/10
1/5
2015-07-26

"I'm not sure if the email asking for a rating was for the projector screen I bought, or the projector I attempted to buy. For the projector, I submitted online to see if the product was available for pickup at the City of Industry store. The email said I'd hear back in 20 min with another email. After and hour of no response, I called the store and was put on hold a long time and passed to several different people, none of which were very professional or friendly and after about 15-20 min on the phone I was told the product was available and I could come pick it up. Way too much hassle. I ended up buying a projector from Best Buy instead because I was so frustrated and unimpressed with the experience."


Ratings Calculation Change


Share Fry's Electronics / Outpost.com / frys.com's store rating

Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,712 merchant members.