We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Fry's Electronics / Outpost.com / frys.com
  • Fry's Elec

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.89/10 6.89/10
    Chance of future purchase: Rating 5.66/10 5.66/10
    Shipping & packaging: Rating 4.93/10 4.93/10
    Customer service: Rating 3.89/10 3.89/10
    Return/Replacement policy: Rating 2.93/10 2.93/10
Voice your opinion! Review Fry's Electronics / Outpost.com / frys.com by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2017-03-18

Please stop charging a sales tax to Tennessee residents.

"Fry's is one of the best electronic retailers out there and I don't have one in my area so I order online. I get all the e-mail flyers and promo codes which sometimes yields a really good deal. That deal is sadly reduced by 10% when they charge the TN sales tax. I wish this would come to an end and Fry's is not required to charge that sale tax and they miss a lot of my business because of it. B&H Photo sets a fine example on high end electronics and they don't charge the sale tax to TN residents."

This review was modified by ke4rzi on March 21 2017 12:15:27 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Good Stuff

"Easy to navigate web site. Excellent customer service."

This review was modified by chi_bew on March 21 2017 12:15:27 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Above and beyond

"They not only delivered tv,a very large tv,but they brought it into house and into the room I wanted it in. Super friendly and helpful. I have muscle atrophy and sometimes my strength fails me"

This review was modified by Shayna_cherise84 on March 21 2017 12:15:25 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Nice

"Nice picture when using as a monitor. Fry;s service was great."

This review was modified by 2chrisd66 on March 21 2017 12:15:20 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Smooth as Silk

"Shopping online is simple no matter what you buy.."

This review was modified by adityavarma4u on March 21 2017 12:15:19 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-03-17

"I received the wrong items, which I intend to return to the store in the near future. The featured items on the Fry's Electronics website were different from the items that I received."

This review was modified by hamidmahmoud66 on March 21 2017 12:15:16 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Fry's Smokes Egg

"Cheaper, quicker, better quality."

This review was modified by greenspan21 on March 21 2017 12:15:14 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Love it

"I love my new lap top it was just a plug and get started and i recieved it on time "

This review was modified by shadeldinkins on March 21 2017 12:15:13 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

Love it

"I really enjoy my.t.v. Delivered fast and early. Will order more items."

This review was modified by jodyblake55 on March 21 2017 12:15:10 AM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-03-17

"They sent what I ordered and paid for in a timely manner. They did what was expected."

This review was modified by cevail on March 21 2017 12:15:10 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-03-17

"Slow shipping took 14 days"

This review was modified by cytmike-30075 on March 21 2017 12:15:08 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-17

I love Fry's!

"FRy's has never disappointed me. I've been a customer for years, because they have Sichuan a wide selection and great prices."

This review was modified by cmccance on March 21 2017 12:15:02 AM

No Avatar

Verified Customer
Rating 4/10
2/5
2017-03-16

Thumbs down

"Bought a 24" RCA for the bedroom. Plugged it in and hated the picture quality. Didn't have time to play with it so turned it off and would play with it later. Fast forward to the next day.. turned it on and the picture was all discombobulated- streaks, bubbles, etc. Reset everything including the cable box, nothing helped. Boxed it back up and called Frys CS. After sitting on hold for what seemed like a lifetime I was asked to send pics in order to receive permission to return it. Told CS agent that wasn't going to happen, it was boxed up. After going round and round I asked at least three times for a return authorization # (per the instructions on the shipping invoice). She wouldn't give me one until I emailed pics. I told her numerous times it wasn't going to happen. I offered to pay the shipping and got a # right away - $30 later it's on its way. I BETTER GET A FULL REFUND OF THE PURCHASE PRICE or it's the last time I shop there. Horrible return process!!!! Should be no questions asked. Too much competition out there. "

This review was modified by lyndainsd on March 21 2017 12:00:30 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-03-16

STOLEN CREDIT CARD USED!

"I did NOT ORDER from your company. Someone stole my credit card and placed an order."

This review was modified by frontoffice-47215 on March 21 2017 12:00:23 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-03-16

"Aaaaaaaasasaaaaaaaaaaaaaaaaaawwqaawwwwwwwww"

This review was modified by dwaldstein on March 21 2017 12:00:18 AM

Learn about Our Reviews

Share Fry's Electronics / Outpost.com / frys.com's store rating

Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,425 merchant members.