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  • FrozenCPU.com
    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.26/10 6.26/10
    Chance of future purchase: Rating 7.27/10 7.27/10
    Shipping & packaging: Rating 6.83/10 6.83/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: Rating 5.59/10 5.59/10

15,860 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"ordering was easy and shipping was fast!"



Rating 10/10
5/5

"i have ordered from the site for some time now , and i got to say i am very happy with the results. i look forward to do some ordering in the future . "


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Verified Customer
Rating 10/10
5/5

"Hi, I believe I spoke to Chris, who was very insightful and knowledgeable about all products. He also took the time to assist me in building a cooling solution for my new PC. Will recommend to all my friends."


Rating 10/10
5/5

"Great store for liquid cpu products. You can actually call them and someone will help you if you have a problem. No free shipping option, but orders are shipped fast and arrive within a couple of days, which is worth the cost to me. Thanks FrozenCpu."


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Verified Customer
Rating 2/10
1/5

"7 days ago and order status packing"


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Verified Customer
Rating 10/10
5/5

"Received it pretty quickly!"


Rating 8/10
4/5

"I like they're website for ordering and I like that I can speak with someone on the phone very quickly. The only problem I've had is that a good percentage of the rocker switches I buy from them don't work. But I called and they said to send them in to be replaced. If this process goes smoothly then I have no complaints."


Rating 10/10
5/5

"Everything went awesome! I was missing a part form the EK waterblock and they sent me the missing piece immediately. I will be ordering from them again!"


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Verified Customer
Rating 10/10
5/5

"Delivered the product expected on time."


Rating 10/10
5/5

"Fast shipping, fast service, has everything I'm searching for."


Rating 10/10
5/5

"My number 1 go to place for all my extreme PC build needs. They have everything. And staffs are wonderful and very knowledgeable. They'll go above and beyond to make sure that you get what you paid for and then some.

I just love the variety watercooling components that they carry. And it's always a joy to stop by and just eye-shop to see what new products have entered in the market.

i'm hoping FrozenCPU will sponsor my next major project :).
"


Rating 8/10
4/5

"Ordered alphacool 420 ut60 rad and little Devil pc-v7. They were only usa retailer that had LD in stock and the case was cheap. The radiator arrived damaged. Contacted customer service and they were quick to replace it. The LD case I received was the 120mm version and I ordered the 140mm. They simply have different fan covers. FrozenCPU Offered to exchange for the correct case but I ended up keeping it since I would be modding the fan covers anyway. "


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Verified Customer
Rating 10/10
5/5

"Considering I live in Australia. The delivery of the few things I have ordered from FrozenCPU has been excellent. "


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Verified Customer
Rating 10/10
5/5

"I ordered a few extensions cables - all items arrived within 1 day or 2 - since i was in range it was fast. I had called them to see whether or not there would be tracking on it - the person on the phone was very helpful. Great company and they packed all the right items i had purchased and it was done very neatly. Overall i am very happy with my purchase and with them. I would recommend them to anyone for any computer build needs/accessories! "


Rating 10/10
5/5

"I have purchased many products from frozenCPU And I have never hand a problem. The have a smart and friendly staff who is ready to help at any time"


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