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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.76/10 7.76/10
    Chance of future purchase: Rating 9.29/10 9.29/10
    Shipping & packaging: Rating 8.73/10 8.73/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 9.00/10 9.00/10

What is this?

15,500 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have actually made a few purchases from FrozenCPU, and they have always been exactly as I desired. Even my most recent, fairly complex, order was perfect. Their shipping times & costs are appropriate, and the packaging is adequate. Overall, I am very pleased and about to make a very large order from them >$3k."


Rating 10/10
5/5
modified review posted

"Great selections of products. Hope they offer frequent discounts or coupons. Ordered few times in past months. Overall, satisfied customer, product arrived on time and well packaged."


Rating 10/10
5/5
modified review posted

"Super fast shipping and quick notifications via email. Products arrived as expected. Plan to do business again VERY soon."


Rating 10/10
5/5
modified review posted

"FrozenCPU is one of the best places to shop for your water cooling needs. This was my first time shopping there and I have to say, it was a great experience. I had an issue with my order were I order a part that claimed to be in stock but wasn't in my shipment, I contacted the staff and they quickly resolve my issues by substituting my original order with something similar. They sent it in priority mail (the same day that I called), free of charge. I was able to get my custom loop done in the time frame I wanted. "


Rating 10/10
5/5
modified review posted

"Perfect service and shipping was so quick!! Love these guys. "


Rating 10/10
5/5
modified review posted

"Fair prices, super fast shipping. Frozen CPU has fans and accessories that I had a hard time find else where for a fair price. The fans I ordered came in about 2 business days, and they were well packaged. Will purchase from again. "


Rating 10/10
5/5
modified review posted

"I am very happy with the service I got before and after the purchase of the products I wanted to buy. They quickly answered my e-mails and I got a good first impression with FrozenCPU.com. I would like to recommend these site for other that look after serious computer-sellers in US, they also ship all over the world, which is a BIG plus for me. Thank you FrozenCPU. "


Rating 10/10
5/5
modified review posted

"Website was easy to use. Got immediate updates about activity on my order, and my order showed up promptly and was precisely as advertised.

Thanks so much.
"


Rating 10/10
5/5
modified review posted

"Although I haven't received my order at this time, your website was easy to navigate and I was able to find the parts that I needed for my old computer easily."


Rating 10/10
5/5
modified review posted

"Seriously, what can I say. They have huge selection from manufacturers all over the globe, pricing is very competitive. Their shipping options galore to suit any speed required. Quality products sold all around. Pleased with entire experience so far. Will be buying from again."


Rating 10/10
5/5
modified review posted

"I ordered. It shipped. It arrived. It worked."


Rating 10/10
5/5
modified review posted

"Very good company. Quick processing and shipping time."


Rating 10/10
5/5
modified review posted

"I have found FrozenCPU to be excellent to shop with !
It is far easier to buy through Frozen in USA than it is to order my parts from a New Zealand company, I have had my order sent to NZ in 7 days , it took 6 weeks for a main company here to do the same.
Speed of order processing is excellent and speed of reply and communication is excellent.
Also the website is very easy to use ",don't change it Frozen ! ,it ain't broken", its simple ,clear, fast, easy and doesn't need improvement ,good pictures ,and great stock too.
Excellent easy to navigate menu system with clear pictures ( essential !) to see what you are buying !, personally I wont shop with a company that has no pictures, even if they are the cheapest.
Great work guys !

Brett
"


Rating 10/10
5/5
modified review posted

"FrozenCPU by far has the largest selection compared to other competitor. It really is one stop shopping for any type of computer accessory. The shipping is fast and with reasonable prices. Wish I knew about this site many years ago."


Rating 10/10
5/5
modified review posted

"Fast shipping good prices "


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FrozenCPU.com is a merchant member
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