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Full Rating Profile
  • FrozenCPU.com
    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.05/10 7.05/10
    Chance of future purchase: Rating 8.49/10 8.49/10
    Shipping & packaging: Rating 7.92/10 7.92/10
    Customer service: Rating 8.13/10 8.13/10
    Return/Replacement policy: Rating 7.39/10 7.39/10

15,857 Customer Reviews

Rating 2/10
1/5
modified review posted

"Ordered and then rumors came up about Mark(owner) doing stuff and breaking the warehouse and office, order still in packing stage for over a week and phone is off. No official statements, emails have no response and there is no way of contacting anyone."



Rating 10/10
5/5
modified review posted

"Highly recommended. Fast and smooth ordering process."


Rating 10/10
5/5
modified review posted

"I have been a long time customer and they have always met my needs in a courteous, timely, and professional manner"


Rating 10/10
5/5
modified review posted

"Fast processing, quick shipping. FrozenCPU is quickly becoming my go-to site. I have a few more big purchases (LEDs, etc) - My husband just bought fans, and a few other items himself.
Extremely satisfied with this company!! Keep up the great work.
"


Rating 10/10
5/5
modified review posted

"Great service, fast shipping and large selection. "


Rating 10/10
5/5
modified review posted

"Frozen CPU had been great to shop on. The selection is top notch. The speed in which they process orders is incredible. I will continue to buy from them. I would recommend them to anyone interested in moding."


Rating 10/10
5/5
modified review posted

"Great customer service had an issue with my shipping called in and they fixed it no problem. I love this company and plan to continue buying from them."


Rating 10/10
5/5
modified review posted

"FrozenCPU had the best selection of liquid cooling equipment available for the multiple websites that I checked. Their website is user friendly, quick, accurate and give the most product information. Packing, shipping times and cost were reasonable. I have used this website for several single items purchases in the past, but this was my first full cooling build. Pricing was equal or slightly better than the other sites I visited. Variety & availability of liquid cooling product is superior to those sites. Thanks FrozenCPU."


Rating 10/10
5/5
modified review posted

"Items were in stock and shipped next day"


Rating 10/10
5/5
modified review posted

"order as correct will use you again"


Rating 10/10
5/5
modified review posted

"Easy site to navigate, Great selection & Competitively priced. In addition to the great prices I found a 5% off coupon online! A+ Seller"


Rating 10/10
5/5
modified review posted

"FROZENcpu IS THE BEST PLACE TO ORDER ALL YOUR SPECIAL NEEDS FOR YOUR WATER COOLED COMPUTER OR JUST A REAUGLAR COMPUTER THEY HAVE THE BEST STUFF AT A VERY GREAT PRICE AND SHIPING IS THE FASTEST I HAVE EVER SEEN AND ALL THE SERVICE IS VERY VERRY GREAT I GIVE THEM 5 STARS ON ALL THEY DO SO IF YOU NEED STUF FOR YOUR RIG THIS IS THE BEST PLACE IN THE WORLD TO ORDER IT FROM "


Rating 10/10
5/5
modified review posted

"Great product selection and super fast shipping"


Rating 10/10
5/5
modified review posted

"Excellent selection and prices on parts. I was able to find some parts that just were not available or out of stock at other places. I ordered an entire build-out for a GPU water cooling system. The entire order arrived quickly and was well boxed.

I did find a problem with a Reservoir (ex-res-203) where the LED lights that were installed had their lines essentially cut when they were mounted. I contacted FrozenCPU and a very helpful guy got right on it and shipped me replacement parts.

Great company to work with, would absolutely recommend them.
"


Rating 10/10
5/5
modified review posted

"I order from 2 places at the same time one of them being FrozenCPU. The shipping was really quick, I will not see the other part until next week. I will be making all of my order from FrozenCPU from now on for sure!! Kepp up the great work guys!"


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