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Full Rating Profile
  • FrozenCPU.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.96/10 3.96/10
    Chance of future purchase: Rating 2.71/10 2.71/10
    Shipping & packaging: Rating 2.73/10 2.73/10
    Customer service: Rating 2.73/10 2.73/10
    Return/Replacement policy: Rating 2.78/10 2.78/10

15,864 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"These guys are my go to for H20 cooling needs and other odd hard to find comp parts, they rock!"



Rating 10/10
5/5

"Joe was really helpful in choosing an appropriate water cooling set up for my computer. I am very well pleased with Frozencpu.com and their customer support."


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Verified Customer
Rating 2/10
1/5

"I placed an order 7 days ago, it has not moved to "shipped" status. All phone numbers are disconnected, and I am getting absolutely no response from any of the listed email addresses. But my bank has been charged.... Where are you FrozenCPU? This is very out of the ordinary."


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Verified Customer
Rating 10/10
5/5

"Fast & Quick Delivery. Order was packaged excellent. Will order from them again. Excellent online store. Lots of products. FronzenCPU.com-Yea! (-_-)"


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Verified Customer
Rating 10/10
5/5

"I think they did a great job, delivered exactly what I wanted, and I love the product."


Rating 10/10
5/5

"great cool stuff......................"


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Verified Customer
Rating 10/10
5/5

"I have been a FrozenCPU customer for many years, their products are always new, never broken or damaged and their custom wiring, fans and light kits are awesome. If you are looking to modify your computers, FrozenCPU is your place. "


Rating 2/10
1/5

"Ordered and then rumors came up about Mark(owner) doing stuff and breaking the warehouse and office, order still in packing stage for over a week and phone is off. No official statements, emails have no response and there is no way of contacting anyone."


Rating 10/10
5/5

"Highly recommended. Fast and smooth ordering process."


Rating 10/10
5/5

"I have been a long time customer and they have always met my needs in a courteous, timely, and professional manner"


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Verified Customer
Rating 10/10
5/5

"Fast processing, quick shipping. FrozenCPU is quickly becoming my go-to site. I have a few more big purchases (LEDs, etc) - My husband just bought fans, and a few other items himself.
Extremely satisfied with this company!! Keep up the great work.
"


Rating 10/10
5/5

"Great service, fast shipping and large selection. "


Rating 10/10
5/5

"Frozen CPU had been great to shop on. The selection is top notch. The speed in which they process orders is incredible. I will continue to buy from them. I would recommend them to anyone interested in moding."


Rating 10/10
5/5

"Great customer service had an issue with my shipping called in and they fixed it no problem. I love this company and plan to continue buying from them."


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Verified Customer
Rating 10/10
5/5

"FrozenCPU had the best selection of liquid cooling equipment available for the multiple websites that I checked. Their website is user friendly, quick, accurate and give the most product information. Packing, shipping times and cost were reasonable. I have used this website for several single items purchases in the past, but this was my first full cooling build. Pricing was equal or slightly better than the other sites I visited. Variety & availability of liquid cooling product is superior to those sites. Thanks FrozenCPU."


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