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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.70/10 7.70/10
    Chance of future purchase: Rating 9.28/10 9.28/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 8.98/10 8.98/10

What is this?

15,558 Customer Reviews

Rating 10/10
5/5
modified review posted

"Shipped same day and arrived coast to coast in 2 days! Items were carefully packed with no issues."


Rating 10/10
5/5
modified review posted

"Awesome service, stock and the phone number actually works!!"


Rating 8/10
4/5
modified review posted

"Had an issue with a XSPC res leaking and after some time it was handled by frozencpu.

I have ordered many items without issues but I can understand that it oversights happen.

Thanks for clearing up my issue.
"

modified review Rep reply posted Nov-06-2014

frozencpu, FrozenCPU.com rep has responded

“No problem, thank you for the continued support!”


Rating 10/10
5/5
modified review posted

"Great fast delivery,well packaged arrived in time,i will deal again!!"


Rating 10/10
5/5
modified review posted

"I ordered those sleeved cable for my rig. all of those works very well. and the shipping is really fast."


Rating 2/10
1/5
modified review posted

"The product was broke when received."


Rating 10/10
5/5
modified review posted

"Very happy, packaging and all that takes less than 24 hours. My package from FrozenCPU is being shipped right now and I cant wait to recieve it. They have great deals and even offered me 5.5% off on a product that I had in my shopping cart. Going to order more later!"


Rating 10/10
5/5
modified review posted

"Ordered many things from them over the last few weeks for my loop. Haven't had any issues after 4-5 transactions, quick shipping."


Rating 10/10
5/5
modified review posted

"I am greatful to have found Frozen! I like the large selection to search through so that I can do all my shopping here. I am building my water cooling set up right now so I just purchased my first part today. Will be back for the rest next week!"


Rating 10/10
5/5
modified review posted

"Arrived on time as ordered and cheaper than elsewhere. Wish they carried more stuff I needed so I could order from them instead of Newegg."


Rating 8/10
4/5
modified review posted

"I chose the least expensive shipping option that said that it would take 6-12 days to arrive, but I was pleasantly surprised to see that it arrived in 3 days."


Rating 10/10
5/5
modified review posted

"I had no problems, item as advertised"


Rating 10/10
5/5
modified review posted

"FrozenCPU.com has a fantastic selection of specialty cooling products and systems. Their website is very usable. I've had several shipments from them against two orders. The deliveries were timely. I highly recommend FrozenCPU.com"


Rating 10/10
5/5
modified review posted

"Items I wanted were in stock and shipped on a Saturday. I have already placed another order. Thanks Frozen CPU"


Rating 10/10
5/5
modified review posted

"Ordering from the site was super easy (everything organized so well it was so easy to find my items). Fast shipping, items shipped in perfect condition, all items delivered as described on website. What more can I ask for? Had a great experience with them, highly recommended."


FrozenCPU.com is a Merchant Member! Learn more

FrozenCPU.com is a merchant member
FrozenCPU.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,906 merchant members.