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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 8.77/10 8.77/10
    Customer service: Rating 9.23/10 9.23/10
    Return/Replacement policy: Rating 9.05/10 9.05/10

What is this?

15,479 Customer Reviews

Rating 10/10
5/5
modified review posted

"Awesome parts and super fast shipping! I love the quality of the products these ghuys sell."


Rating 10/10
5/5
modified review posted

"This is a long overdue review for Frozencpu.com. This was my first order of many over the years and I have always been very happy with the quick communication, good pricing and wide selection of cooling gear. "


Rating 10/10
5/5
modified review posted

"Quick delivery, love that you ship using UPS."


Rating 10/10
5/5
modified review posted

"Great service and fast shipping. answered and complied with all questions."


Rating 10/10
5/5
modified review posted

"I received the 10/7/2014.?
It is very fast.
Also there is a chance the advantage.

Not English, so is a machine translation. I'm sorry.
"


Rating 10/10
5/5
modified review posted

"A great place to shop for parts & ideas to upgrade & mod your PC."


Rating 10/10
5/5
modified review posted

"Fast shipping. Lots of products for watercooling."


Rating 10/10
5/5
modified review posted

"Fast Shipments, very impressed"


Rating 10/10
5/5
modified review posted

"Did take some time for the package to arrive, but that's because i live in Europe i guess. Otherwise, i'm satisfied."


Rating 10/10
5/5
modified review posted

"good job (In wild and cold Russia we are heated with your care)"


Rating 10/10
5/5
modified review posted

"First interaction with FrozenCPU. The most impressive thing I found was that I recieved the order confirmation e-mail Oct 1st 4:34PM, and then recieved the shipped e-mail Oct 1st 5:15PM. That's some quick work!

Package arrived in good shape. I will be placing another order with them very soon.
"


Rating 2/10
1/5
modified review posted

"Frozencpu.com has just about everything you can want but. The web sight is not that friendly, I am a return customer but I had to create a new account just to complete my order because they would not help resolve the id. problem.I will use the web sight again but I am hoping mad at there customer service or lack there of. "

+ Read user comments

Rating 10/10
5/5
modified review posted

"They processed packed and shipped my order really quick. I was surprised how well the order was packed and how little the outer shell of the huge box was hardly damaged. While the contents were in perfect condition. I have and will continue using this company in the future."


Rating 10/10
5/5
modified review posted

"I was looking for a case that was very rare. Great friendly service over the phone when needing detailed information about buying a HTPC case. They had it, and everything was shipped perfectly. "


Rating 10/10
5/5
modified review posted

"Order was processed without delay, and arrived on schedule. I also had a question about installation, so I emailed FrozenCPU and received a prompt response. I was very satisfied with the overall experience, and will be ordering from them again."


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FrozenCPU.com is a merchant member
FrozenCPU.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.