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Store InformationStore Info
Full Rating Profile
  • FrozenCPU.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.20/10 7.20/10
    Chance of future purchase: Rating 8.64/10 8.64/10
    Shipping & packaging: Rating 8.05/10 8.05/10
    Customer service: Rating 8.29/10 8.29/10
    Return/Replacement policy: Rating 7.76/10 7.76/10

What is this?

15,858 Customer Reviews

Rating 10/10
5/5
modified review posted

"I've had a great buying experience with FrozenCPU.com. The item was as describded and delivery was faster than I expected. Kudos!!"


Rating 2/10
1/5
modified review posted

"ordered 02/09/2015 and still in packing 3 days later, phones disconnected, not answering emails, looks like they went out of business...... after they charged my credit card but before they shipped what i ordered"


Rating 10/10
5/5
modified review posted

"great buying experience! it's nice to know there's a reliable source of difficult-to-find hardware."


Rating 10/10
5/5
modified review posted

"Quick shipment, very good selection. Products arrived nicely bagged and in perfect condition."


Rating 2/10
1/5
modified review posted

"DO NOT order from this company. I had to call my CC company and get them to cancel all charges to this dealer. They will not answer email or phone calls.

http://www.overclock.net/t/1540656/unofficial-frozencpu-shuts-its-doors

I sill have my stuff there and my status hasn't changed from packing in 36 hours. When you call (during business hours) their automated message will say that their office and warehouse is currently closed.

"


Rating 2/10
1/5
modified review posted

"I didn't receive what I ordered. Supposedly this place is going out of business, or is out of business. "


Rating 10/10
5/5
modified review posted

"the buying system was simple and checkout straight forward. the system is easy to use. no clutter. products are easy to find. would definitely recommend for anyone shopping from outside the US."


Rating 10/10
5/5
modified review posted

"best selection of pc modding parts! Fast shipping for a reasonable cost."


Rating 10/10
5/5
modified review posted

"These guys are my go to for H20 cooling needs and other odd hard to find comp parts, they rock!"


Rating 10/10
5/5
modified review posted

"Joe was really helpful in choosing an appropriate water cooling set up for my computer. I am very well pleased with Frozencpu.com and their customer support."


Rating 2/10
1/5
modified review posted

"I placed an order 7 days ago, it has not moved to "shipped" status. All phone numbers are disconnected, and I am getting absolutely no response from any of the listed email addresses. But my bank has been charged.... Where are you FrozenCPU? This is very out of the ordinary."


Rating 10/10
5/5
modified review posted

"Fast & Quick Delivery. Order was packaged excellent. Will order from them again. Excellent online store. Lots of products. FronzenCPU.com-Yea! (-_-)"


Rating 10/10
5/5
modified review posted

"I think they did a great job, delivered exactly what I wanted, and I love the product."


Rating 10/10
5/5
modified review posted

"great cool stuff......................"


Rating 10/10
5/5
modified review posted

"I have been a FrozenCPU customer for many years, their products are always new, never broken or damaged and their custom wiring, fans and light kits are awesome. If you are looking to modify your computers, FrozenCPU is your place. "


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FrozenCPU.com is a merchant member
FrozenCPU.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,839 merchant members.