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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.64/10 7.64/10
    Chance of future purchase: Rating 9.35/10 9.35/10
    Shipping & packaging: Rating 8.71/10 8.71/10
    Customer service: Rating 9.34/10 9.34/10
    Return/Replacement policy: Rating 9.37/10 9.37/10

What is this?

15,759 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good job, very quickly and qualitatively"


Rating 10/10
5/5
modified review posted

"Fast order shipping, great customer care!"


Rating 10/10
5/5
modified review posted

"Right Product, Excellent Service & fast transportation.
Will use again!
"


Rating 10/10
5/5
modified review posted

"I've dealt with Frozen CPU 15 times now. They have great service and usually have what I need in stock!

The only time they didn't was on an EK Motherboard waterblock for an ASUS Crosshair V Formula-Z, it was available as an on order status.

They got the block to me before the estimated time. At the time nobody else had access to this block, not even EK!

Good job FCPU!
"


Rating 6/10
3/5
modified review posted

"FrozenCPU's website contains exceptional details about the products they sell, but is extremely slow and somewhat cumbersome to use. Customer Service/Support is also _very_ slow to respond to queries. "


Rating 10/10
5/5
modified review posted

"Top notch service, shipping, and products. Very helpful support staff as well."


Rating 10/10
5/5
modified review posted

"I have ordered from FrozenCPU before and will continue to do so. Great company to do business with."


Rating 10/10
5/5
modified review posted

"All the items I ordered arrived very quickly and packed well. Their pre-order customer phone support was really good also. I will definitely include this company on my list of shops from which to buy again."


Rating 10/10
5/5
modified review posted

"Everything is good, but it took a little more than shipping time: /"


Rating 10/10
5/5
modified review posted

"Great service will defiantly buy from them again."


Rating 10/10
5/5
modified review posted

"Great products! Received in perfect condition and on time. If you're looking to water cool your pc this is deffenitly worth checking out! I like the fact that there kits are customizable. Mine came with a check sheet showing you who sleeved the cables, packed it, and checked it. As simple as that sounds it is a nice touch to show the employees are taking owner ship and pride in there work. Frozen CPU has a return customer for sure."


Rating 10/10
5/5
modified review posted

"I purchased this product based on favorable reviews I read. I have not yet installed the thermal pasted because I haven't received CPU. I will do another review based on post installation."


Rating 10/10
5/5
modified review posted

"Not gonna lie, FrozenCPU is like the Newegg of watercooling parts... aka absolutely phenomenal."


Rating 10/10
5/5
modified review posted

"Price, & ease of ordering were good and the correct items were shipped promptly.
Shipped on Dec. 31, 2014 but didn't arrive until Jan. 9, 2015.
Not Frozen CPU's fault, UPS slow for some reason.
"


Rating 10/10
5/5
modified review posted

"This website has very good prices. My only complaint is that it takes forever for the pages to load. "


FrozenCPU.com is a Merchant Member! Learn more

FrozenCPU.com is a merchant member
FrozenCPU.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.