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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 311 East Chestnut St East Rochester, NY 14445
    • Contact: support@frozencpu.com
    • Phone: 1-877-243-8266
    • Customer Support: 1-877-243-8266
    • Business Hours: M-F: 10:00AM - 6:00PM Sat: 11:00AM - 4:00PM
    • Fax: 1.585.218.0123

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.78/10 7.78/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 8.76/10 8.76/10
    Customer service: Rating 9.20/10 9.20/10
    Return/Replacement policy: Rating 9.04/10 9.04/10

What is this?

15,484 Customer Reviews

Rating 8/10
4/5
modified review posted

"Good customer service, e-mails took a bit to long to get answered, order came incorrect the first time but they did a good job of fixing their mistakes. All in all a pretty solid experience."


Rating 10/10
5/5
modified review posted

"Great selection and super fast shipping. They get an A+++ in my book!!!"


Rating 4/10
2/5
modified review posted

"Purchased 2 Noctua NF-F12 3000RPM Fans - One did not work.Called they said had to verify. Had to have another paid double shipping - Wish they would have refund second shipping cost.
.
"


Rating 10/10
5/5
modified review posted

"FronzenCPU.com stocks many hard to find items and as rock bottom prices. Very pleased."


Rating 10/10
5/5
modified review posted

"Simply smooth and easy experience. "


Rating 10/10
5/5
modified review posted

"Very helpful in choosing items and assuring compatibility."


Rating 8/10
4/5
modified review posted

"very good prices, fast shipping, excellent service. will defianetly buy from frozencpu again.

very recommended
"


Rating 10/10
5/5
modified review posted

"Order shipped the same day, arrive in three days, got exactly what I ordered."


Rating 10/10
5/5
modified review posted

"Frozen cpu did a great job with my order. I was able to get my equipment quickly."


Rating 8/10
4/5
modified review posted

"Great selection of niche market computer parts, at fair prices as well. "


Rating 10/10
5/5
modified review posted

"Back in July, I had an issue installing some radiator gaskets. They broke, but FrozenCPU couldn't do anything about it. But, yesterday, I thought I should give them another go. I ordered an XSPC RX360 + Photon 170 Pump Combo in a kit for a good price, and I added an extra RX240. The will arrive soon, so I will update my rating. So far, I love this company. Great prices and overall great customer service (depending on the issue). If everything goes good with my watercooling kit, FrozenCPU has my business for future prices, even if other companies have cheaper prices :) Shipping is a delight through them. With my last purchase, I ordered on a Saturday and they were received Monday. And that's New York to California via first class package. My order for the water cooing kit was placed yesterday, and everything is all ready for shipping. "


Rating 10/10
5/5
modified review posted

"Great Store, Great Prices, and Great customer support. Have done plenty of orders with this company, and all have shipped out quickly and been great.

I have ordered the wrong parts a few times, and FrozenCPU was very helpful with returns and helping me out.

If you need any computer parts, there is no better place than FrozenCPU
"


Rating 10/10
5/5
modified review posted

"Came well packaged, love what i recieved"


Rating 10/10
5/5
modified review posted

"Very satisfied with the speed and despatch time from FrozenPC. Not too pleased with the fact that Customs at Heathrow [UK] have had my delivery held for 5 days now awaiting completion. However that's not FrozenCPU's fault."


Rating 8/10
4/5
modified review posted

"Their prices are cheap and there is alot of stock. Sad thing is that the shipping costs are out of the roof if you live in Aus. However for american folks, this place is best website online to buy from."


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FrozenCPU.com is a merchant member
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