We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 0.50/10 0.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 0.38/10 0.38/10
    Customer service: 0.00/10
    Return/Replacement policy: Rating 0.07/10 0.07/10

109 Customer Reviews

Rating 2/10
1/5
modified review posted

"WHAT A RIP OFF! seem so cheap but its all LIE. I recently purchased "Enchanted Journey" flowers for my friend's wedding anniversary. I thought it was a great deal with displayed price of $57.95 and $40 off. Proceed with the payment and ended up paying $95. $3.99 for enclosure card, really? come on.. $19.99 for service charge? another $20.51 for sales rate? FINE. So I thought, oh maybe its going to be a big bunch of flowers, nice looking and great quality of flowrs. BUT I WAS WRONG. It was tiny and does not look like what is shown in the picture! BEWARE people.. flowers you get might not be what you ordered."

modified review This review was modified by feldarloo on November 18 2014 02:54:10 PM

Rating 2/10
1/5
modified review posted

"Their site promises you 40$ dollars off a bouquet and free delivery but none of the other charges are noted before you place the order. You order a 90$ bouquet, think you are getting it for 50$, to find out that there is an undisclosed service charge of approximately 20$, a charge for a standard card (usually free) 4$, and an additional charge if you want it delivered soon?? 2$ and a 21$ sales rate charge. So, we are now over the amount we started with. Did we save anything?? They then say they will send you a rebate on your next bouquet. This rebate did not work so well, why would I come back??"

modified review This review was modified by mersmom8 on November 17 2014 06:42:15 PM

Rating 2/10
1/5
modified review posted

"If i could give no stars i would. I was in a bind and ordered really quick since we found out there was a death in the family and wanted to send flowers. So they said they were charging my card 9.07 they charged 59.07 called customer service, told me to call back another day they couldn't help. I told them i want it cancelled and order from somewhere else. I don't have the money on my card to do that so I am stuck hoping that this crap even makes it there. Oh they charged me for deliver 2 times then a random fee for nothing and a sales fee.. REALLY.. Horrible horrible company. Stay away at all costs, they should not be in business!!!"

modified review This review was modified by crystal00713 on November 14 2014 06:27:04 PM

Rating 2/10
1/5
modified review posted

"I wished I had read the reviews before placing my order. The summary form was so confusing with a ton of charges and credits and it still came out to $80. I thought I was hitting the next button to place the order, but it went through. I called to cancel and waited forever so I had to leave a message. 30 minutes later still no call back or email. I ended up calling back again and finally talking to someone. The girl asked me why I want to cancel, so I told her. She said it would take 5-10 for the charge to be off my card. I thought that was crap since I had just placed the order an hour prior. While, I was venting, she asked me if I was done in a rude manner. I told her it was rude and that I wanted to talk to her supervisor and she said she was. I told her I better get a cancellation email and it be off my card. I still haven't gotten one, yet. I told her to have a good day because she ruined mine and hung up. What a scam!!!!"


Rating 2/10
1/5
modified review posted

"READ THE REVIEWS THEY OVER CHARGED ME $50 .They have hidden charges. Their customer service can barely speak English. They will not return your calls and wait times over a hour. The order I thought I was buying was $25.55. I will hunt you people down and prosecute you for Fraud.

US SOLDIER
"

modified review This review was modified by soldierj613 on November 13 2014 06:04:57 PM

Rating 2/10
1/5
modified review posted

"STAY AWAY! The entire business is a scam! The prices they show are cheap, but they have tons of hidden costs when you check out. I ordered flowers that were suppose to cost $30 and my bill ended up being almost $95!!
Before I submitted the order I called them and the sales person ASSURED ME that $50 would instantly be taken off the bill as soon as I placed the order. Guess what?!? It didn't happen.
I tried canceling my order 5 times that day. They still ended up delivering them - BUT two days after they were supposed to be delivered when my wife wasn't even there to get them. Horrible company! (I wouldn't even give them 1 star) After weeks of bugging them I FINALLY got my money back.
"

modified review This review was modified by Trials_N_Error on November 12 2014 12:17:22 PM

Rating 2/10
1/5
modified review posted

"I placed an order for next day delivery.I was surprised enough by the extra charges, $20 service fee and $22 "sales rate" for a 69.99 order, but I thought it would be ok if flowers looked as good as they did online.

My family notified me that the flowers were not there at 5PM even though I received a confirmation of delivery at 1:50PM. When I called, I finally got a hold of someone by selecting the option to place an order. "Caitlin" said she attempted to contact the 3rd party vendor, but couldn't. She was going to send me 100$ credit for the inconvenience and if they weren't delivered they would send to the family's house.

45 minutes later I received an email stating the flowers were en route or delivered. But as of 9PM when my family left, they still hadn't arrived. I've been calling all morning and if I get someone to answer the phone they transfer me to the person who "can help me" and then after another ten minutes on the phone an automated system comes on to get my information to have someone "email" me.

I will be disputing the charges; I don't care how long it takes.
"

modified review This review was modified by Becka79 on November 09 2014 09:45:02 AM

Rating 2/10
1/5
modified review posted

"As stated in previous review, beware of this company, they are terrible. Customer service is a joke.
Any other online company is better.
I ordered 5 days ahead of time and still no flowers at the Funeral Service. Do not trust! Plain and simply, do not waste your time or money, especially if for an out--of-town Funeral Service. Find someone in that town that's local. DO NOT TRUST WESLEY BERRY FLOWERS OR FLOWERDELIVERYEXPRESS!!!!!!!!! They will not come through!1
"

modified review This review was modified by drclassic on November 07 2014 03:47:52 PM

Rating 2/10
1/5
modified review posted

"I would rather not give this company any stars. In my opinion they aren't worth the one star. Their coupons and store credits are a joke!!! I was expected to pay 40 bucks or so on my recent order to my surprise, I was charged 85.00!!!! It was an absolute fight to get my money back. They give you the run around and tell you no one is able to take care of your problem till a later time. It's bogus. BUYER BEWARE! Stay FAR FAR AWAY!!!!!!!!"

modified review This review was modified by DaisyLane on November 07 2014 06:34:01 AM

Rating 2/10
1/5
modified review posted

"Not happy with this company. I orderted flowers last night to be delivered today. When I processed the order it showed my total to be $40.00+ My credit card was hit with $100.00. This is a rip off. I tried calling them no one is answering. No happy at all."


Rating 2/10
1/5
modified review posted

"Terrible customer service and many hidden charges!
DO NOT BUY from this company!
"


Rating 2/10
1/5
modified review posted

"I ordered the Enchanting Blooms w/chocolates - nothing like the picture - small flower arrangment cost me $98.00 added several charges upon check out - price was almost double from the initial charges. Rip Off - will not be ordering anything on line again... very deceptive on checkout - what I thought was going to be $56 ended up $98 on my charge card!
Oh yeah...that included 2 discounts! NOT!
"

modified review This review was modified by Bandit04 on November 05 2014 03:01:16 PM

Rating 2/10
1/5
modified review posted

"
This is the WORST online vendor I have ever dealt with!!! DO NOT USE THEM!! I ordered flowers for $70 in June for my nephew's graduation. When I tried to email and phone them to confirm the flowers would be delivered as promised to the event, I got no reply. Most of the calls were not picked up and the ones that were I was disconnected as soon as I asked my question. I was charged the money but the flowers were never delivered. It is now November and I still have not received a refund. I finally reached a live person today and she hung up on me as soon as I explained the issue. I have had to send an email threatening legal action in order to get my money back. And, of course, there were no flowers at my nephew's graduation. This is not a seller that you should trust.?
"

modified review This review was modified by Lisabethe123 on November 03 2014 07:53:08 AM

Rating 2/10
1/5
modified review posted

"Do not come close to flowerdeliveryexpress.com.

The price stated on their front page and the total you will pay are very different. You see your order summary only after you submit your payment and there is no way back. In my case the the original price was about $52 and another $1.99 for the next day delivery. Once i pressed final pay button, i suddenly found a long (and confusing) list of “rebates" and additional charges and, to my astonishment a $96 of a grand total!

There was no way to cancel it (unless you want to pay 30% charge).

I have never come across anything like that.
"

modified review This review was modified by nzgul on November 02 2014 07:33:52 AM

Rating 2/10
1/5
modified review posted

"Terrible service, my flowers were never delivered. I was lied to and hung up on through out my experience"

modified review This review was modified by matty1234 on November 01 2014 04:41:09 PM

Flower Delivery Express is a Merchant Member! Learn more

Flower Delivery Express is a merchant member
Flower Delivery Express participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,920 merchant members.