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Stores > Fitness Factory Outlet
  • Fitness Factory Fitness Factory Outlet Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      122 S West End Blvd
      Quakertown, PA US
      18951
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Mon-Fri 11-6, Sat 10-5, Sun 12-4
      GENERAL PHONE
      215-538-1959
      FAX
      n/a
    • SUPPORT EMAIL
      sales@fitnessfactoryoutlet.com
      SUPPORT PHONE
      877-336-7483

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Fitness Factory Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-02-01

Loved it...

"So glad I found your site! Definitely will be buying more from here."


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Verified Customer
2017-01-26

Quick and Friendly response with a quote

"The staff was very quick to respond with a quote for my order when I submitted as a quote first before placing my order."


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Rating 10/10
5/5
2017-01-26

Love my power rack!

"After alot of surfing the net trying to find a power rack that suits me along with a price that I didn't want to cringe at...I found it here at Fitness Factory Outlet. The order process was quick and easy. Received the rack within the time frame stated (even with the mid west storms). No damage and all parts accounted for. The ONLY complaint I have would be BETTER INSTRUCTIONS on constructing the rack. Other than that I am one happy lady!!"


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Rating 10/10
5/5
2017-01-17

Powertec WB-LS16-BY from Fitness Factory

"Boxes arrived on a pallet, bound together, with absolutely no damage. Instructions are well done, as is the hardware. All parts were packed very well and there was no damage of any kind. Took about 2.5 hours to assemble the tower, another .5 hours to assemble the bench. Fit and finish are very good. The arm motion and cable motions are smooth as silk. Remember there is leverage with this system, and the press arms do reduce the force required to lift a given weight. I took several test loads with a scale and it works out to be a 68% conversion from OLYMPIC BAR LOAD - that is, what would look like a 135 pound load on an olympic bar (45 pound plates on the bar) actually is 92 pounds; 185 on an olympic bar (a 45 pound plate plus 25 pound plate on each end of the bar) actually is 126 pounds, 225 (four 45 pound plates) is actually 153 pounds. The system came with collars, a short straight bar with swivel, a D-ring/handle, and a long bar for lat pull downs. Everything is well built and heavy gauge. VERY PLEASED with everything about this system and with the service from Fitness Factory !"


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Rating 10/10
5/5
2017-01-17

Stepping Into Tomorrow with my Spirit CS800

"It great speaking with Tony about new Spirit CS800 stepper. He was very professional and knew the details of the product. I should also mention that two young men who delivered and setup my stepper were also real pros. They had it off the truck and setup ready to go really fast. I am very pleased with the buying experience and have already used it 3 times since installation. It's great addition to my gym. DK "


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Verified Customer
Rating 10/10
5/5
2017-01-15

Always dependable!

"I love FFO.  I have ordered from them before and the equipment is excellent quality and terrific prices!  Fast delivery!  I love it."


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Verified Customer
Rating 10/10
5/5
2017-01-10

"Ordering process is great and so is the quick shipping. I recently received a plate loaded squat machine that arrived dented and scratched. I noticed it when I was almost done with assembly. Is there any sort of discount or compensation for the slight damage?"

Rep reply posted Jan-10-2017

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“Hello,
I'm sorry to hear there was damage during shipping. Please send pictures of the damage to troy@fitnessfactoryoutlet.com and we can send our replacement parts for the damaged areas!

Troy”


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Verified Customer
Rating 10/10
5/5
2017-01-03

good place to shop

"awesome place to buy equipment"


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Rating 2/10
1/5
2016-12-23

No response

"Terrible to deal with. Never again. First and last time."

Rep reply posted Dec-23-2016

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“I understand that you are a bit upset about not getting tracking info in a timely manner however when orders are drop-shipped this is out of our hands. You did receive your bench in 7 business days ( 1 day longer than we advertise it takes)
I'm a little taken back with a 1 star review which is the same rating you would give a company who stole your money, never returned an email or phone call and never shipped anything. Do you really feel that a 1 star review is accurate of the way you were treated?


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Rating 10/10
5/5
2016-12-21

Simply put- The BEST place to buy fitness equipment from.

"Tony and Troy are the best. They are both honest and up front individuals. I have bought a few different fitness items/equipment from FFO and it's always been a great experience. You can't beat their prices or their knowledge of equipment. Will buy again from in the future. "


Rating 10/10
5/5
2016-12-21

no drama

"negotiated a deal i was happy w/ and a week later it showed up. I put it together and have been running ever since on my new spirit treadmill XT685"


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Verified Customer
Rating 10/10
5/5
2016-12-18

"Spoke with Troy before purchase. He was very informative, pleasant and honest from moment one. Awesome business transaction! Looking forward to future business with Fitness Factory Outlet!"


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Verified Customer
Rating 8/10
4/5
2016-12-13

A Wonderful place to Shop. Free HSipping and No Tax!

"A wonderful place to shop:)
The only reason they didnt get the 5th star is because tracking was a bit slow but apparently it was drop shipped and out of their control. Other than that, great in every aspect!
"


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Verified Customer
Rating 10/10
5/5
2016-12-13

"Very easy to order. Great website as far as finding what you need and showing the best way to order it so you save the most money. Gotta love that shopping spirit!"


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Rating 8/10
4/5
2016-12-13

Excellent Quality and Fair Pricing!

"I have been lifting for over 20 years and using Fitness Factory Outlet for my equipment needs for the last 10 and I couldn't be happier with the quality of the weights and equipment or the service and the pricing!"


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