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Full Rating Profile
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    • Address: 122 S West End Blvd Quakertown ,PA
    • Contact: sales@fitnessfactoryoutlet.com
    • Phone: 215-538-1959
    • Customer Support: 877-336-7483
    • Business Hours: Mon-Fri 11-6, Sat 10-5, Sun 12-4
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

137 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great company! Look no further for your fitness needs. Looking forward to using Fitness Factory to complete my home gym!"


Rating 10/10
5/5
modified review posted

"Just the product I was looking for at a great price!"


Rating 10/10
5/5
modified review posted

"I had a great experience. I ordered the Powertec Levergym and it was delivered 10 days later in perfect condition. I got the best price on the latest model. In short, I totally recommend this seller, and I'll be ordering more from them."


Rating 10/10
5/5
modified review posted

"Good delivery process. Good product. Easy web site."


Rating 10/10
5/5
modified review posted

"Fitness Factory Outlet under prices the competition and over delivers on customer service and satisfaction. Thanks Troy, I'll be back to see you when I'm ready to purchase a Bodycraft hip sled."


Rating 10/10
5/5
modified review posted

"Great Service! I was worried that there would be a problem with the package being shipped to my home, but there were no problems. Nothing was damaged, and there were no missing pieces. Thank You."


Rating 10/10
5/5
modified review posted

"Was hoping for faster shipping but it was a great price and good customer service."


Rating 6/10
3/5
modified review posted

"It had broken inserts in the box and one of the pull pins where you adjust the height doesn't work properly. "

modified review Rep reply posted Mar-15-2014

fitnessfactoryoutlet, Fitness Factory Outlet rep has responded

“Hello,
Please send me pictures of the damage during shipping to troy@fitnessfactoryoutlet.com

Please remember when you rate us that we only sell them, we dont actually make them or deliver them and have no control over how a box can look once it shows up. The only thing we can do is get it to you as fast as we can, as cheap as we can and solve any issues once it gets there, (in this case damaged)
Troy 877-336-7483”


Rating 10/10
5/5
modified review posted

"I ordered a Powertec Pec Dec Flye accessory which was delivered in 7 business days. Easy online ordering & free fast delivery. Prices are cheaper than other online merchants. I'll be ordering again from Fitness Factory Outlet."


Rating 10/10
5/5
modified review posted

"Great dealer. Best prices. Could not be more pleased with the experience."


Rating 2/10
1/5
modified review posted

"Only received one item, have yet to receive the 2nd and they dont respond to my email inquiries."

modified review Rep reply posted Jul-08-2014

fitnessfactoryoutlet, Fitness Factory Outlet rep has responded

“Customers first item shipped in 2 business days. The 2nd item was out of stock and listed as out of stock when he ordered it so it was delayed a week. 1 out of 5..Really?”


Rating 10/10
5/5
modified review posted

"I have ordered many things and never had a problem. Great communication and great quality."


Rating 10/10
5/5
modified review posted

"Everything arrived in good condition"

modified review Rep reply posted Jan-28-2014

fitnessfactoryoutlet, Fitness Factory Outlet rep has responded

“We shipped this order in 3 days but sadly weather has affected many freight deliveries. Even with the bad weather, it still got there with 10 business days which is what we post on the site as the expected turn around time.

Im not sure what else we could have done. Sorry for the delay.

Troy”


Rating 10/10
5/5
modified review posted

"Ordered my rower on the weekend and received it the next Thursday. Quick and easy shopping. Not to mentioned, the best price!"


Rating 10/10
5/5
modified review posted

"Excellent website, excellent experience, coupon code plus no tax plus free shipping, plus fast shipping. No one can beat that Thank You "


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