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Stores > Fitness Factory Outlet
  • Fitness Factory Fitness Factory Outlet Elite Status
      122 S West End Blvd
      Quakertown, PA US
      Note: This is a local storefront
      Mon-Fri 11-6, Sat 10-5, Sun 12-4

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Fitness Factory Outlet by clicking a star below.
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Verified Customer
Rating 10/10

Easy Ordering

"The system was very easy to use and quick to process. Reviews have been good so cannot wait to get my order"

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Verified Customer
Rating 10/10

Awesome ordering experience

"Quick, easy interface to order. Looking forward to a quick delivery and then the mega-massive pursuit of fitness."

Rating 10/10


"I was very much pleased with the excellent customer service and prompt delivery of my Powertec Dual Hyperextension Crunch P-HC15. Thanks!!!"

Rating 8/10

Great Deal

"Ordered a particular Olympic bar from them for an excellent price, although it took longer than I expected to receive it, I eventually did and love the product! No real complaints"

Rep reply posted Jun-21-2017

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“Hi Bob,
When you ordered the website had it listed as " In Stock" however we knew it was officially out of stock but coming back in stock shortly so we had the estimated ship time listed as 10 to 14 days. Its directly below the price so you cannot miss it ( or perhaps you can) so it should not have been a surprise. This item shipped yesterday ( the 12th business day) and is out for delivery today. We do not contact customers every time something changes. We contact you if there is an issue from the get go and/or once it ships.

I don't know what else we could have done differently but I'm sorry you are unhappy and if you email me directly we can discuss it. I really wish you would reconsider our rating.

Troy Godshall

Rating 10/10


" Took some time to get my equipment but it was well worth it looking forward to Future investments"

Rating 10/10


" Delivery came faster than expected. Item was the Lowest price that I could find elsewhere. Sent tracking info like the next day. I would definitely shop there again for any of my fitness needs. "

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Verified Customer
Rating 10/10

Great service

"I emailed to recieve a quote and had a few questions. Troy was very helpful and provided some feedback on the product. Can't wait to try it out!"

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Verified Customer
Rating 10/10

FitnessFactoryOutlet is awesome!!

"great service and pricing!"

Rating 10/10

Excellent Source

"Purchase was easy, fast and I had access to valuable product information I needed to make smart choices. Way to go Fitness Factory....Looking forward to the next purchase already. "

Rating 10/10

Good customer service

"I ordered the power line P1X and overall very pleased with the machine. However the directions are pitiful to say the least; but once I got the machine put together I've really enjoyed using it. When I got my order it was missing the leg press attachment. I emailed them and thought it might take a while to resolve the issue but they emailed right back within a couple hours and sent it out right away. I've always been skeptical about purchasing on line especially when you get it at a good price because you just don't know how well the customer service is. With that said I think these are good guys to deal with. I would definitely buy from them again. "

Rating 10/10

Great Company

"Great Experience again...Salesman Troy and Owmer Tony Extremely Knowledgable about All Equipment they sell and always work with Best Pricing they can do and still make Profit is Why this the 2nd Time I have Bought Fitness equipment from Them over others.. 5 Stars"

Rating 10/10

They were Awesome

"Very easy ordering experiance. Really appreciated the phone call to change the color of the equipment due to the fact that it would have taken an extra 6 weeks to get. Very happy with Fitness Factory Outlet. Will definitely order from them again.

Rating 10/10

Easy as working out

"Great job at Team Factory Outlet! Great assortment! Great Quality! All made very simple to order! Can't wait for delivery! "

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Verified Customer
Rating 10/10

Free Shipping....not exactly catchy

"Price was exactly the same on Amazon who I generally would trust more but shipping was free here and not on Amazon. Same exact product but cheaper. I am Sold!"

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Verified Customer
Rating 10/10

Most personal Online seller

"They actually remember you and respond to emails personally."

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Fitness Factory Outlet participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,441 merchant members.