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Full Rating Profile
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    • Address: 122 S West End Blvd Quakertown ,PA
    • Contact: sales@fitnessfactoryoutlet.com
    • Phone: 215-538-1959
    • Customer Support: 877-336-7483
    • Business Hours: Mon-Fri 11-6, Sat 10-5, Sun 12-4
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

129 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a Powertec Pec Dec Flye accessory which was delivered in 7 business days. Easy online ordering & free fast delivery. Prices are cheaper than other online merchants. I'll be ordering again from Fitness Factory Outlet."


Rating 10/10
5/5
modified review posted

"Great dealer. Best prices. Could not be more pleased with the experience."


Rating 2/10
1/5
modified review posted

"Only received one item, have yet to receive the 2nd and they dont respond to my email inquiries."

modified review Rep reply posted Jul-08-2014

fitnessfactoryoutlet, Fitness Factory Outlet rep has responded

“Customers first item shipped in 2 business days. The 2nd item was out of stock and listed as out of stock when he ordered it so it was delayed a week. 1 out of 5..Really?”


Rating 10/10
5/5
modified review posted

"I have ordered many things and never had a problem. Great communication and great quality."


Rating 10/10
5/5
modified review posted

"Everything arrived in good condition"

modified review Rep reply posted Jan-28-2014

fitnessfactoryoutlet, Fitness Factory Outlet rep has responded

“We shipped this order in 3 days but sadly weather has affected many freight deliveries. Even with the bad weather, it still got there with 10 business days which is what we post on the site as the expected turn around time.

Im not sure what else we could have done. Sorry for the delay.

Troy”


Rating 10/10
5/5
modified review posted

"Ordered my rower on the weekend and received it the next Thursday. Quick and easy shopping. Not to mentioned, the best price!"


Rating 10/10
5/5
modified review posted

"Excellent website, excellent experience, coupon code plus no tax plus free shipping, plus fast shipping. No one can beat that Thank You "


Rating 10/10
5/5
modified review posted

"Delivered quickly and in good shape. Dealing with them on the phone was excellent. There was a defective part in the box, but since the box was shipped directly from the manufacturer that's not Fitness Factory Outlet's fault. I'd order from them again."


Rating 10/10
5/5
modified review posted

"Delivered in the time frame promised. Product received in great condition."


Rating 10/10
5/5
modified review posted

"Great people to talk to when you have a question. Just give them a call and they are happy to help. We had to call them after receiving the bench due to the leg developer locking knob being broken, they are sending it out without a problem. "


Rating 10/10
5/5
modified review posted

"Of all of the online services I've had to use recently this one was the best, the site is very easy to use and fast, the customer service was also very good and my item came in right on time ever during the Christmas/New Year rush. I Highly recommend these guys."


Rating 10/10
5/5
modified review posted

"I'm very satisfied with the Fitness Factory Outlet but not satisfied with Body Solid. Poor packaging and missing parts. "


Rating 10/10
5/5
modified review posted

"Quick and easy. Other providers have been a hassle to work with but this was so easy I'm highly likely to return.
"


Rating 10/10
5/5
modified review posted

"Excellent customer service and fast delivery. "


Rating 10/10
5/5
modified review posted

"Bought a powertec bench and then bought and attachment for it, both times the delivery was on time and the price was the best i could find as well. Great service, will be counting on them for all of my fitness needs in the future."


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Fitness Factory Outlet is a merchant member
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