5/5

posted Sep-02-2008

"Unbelieveable! I ordered multiple Moen faucets and tub fixtures for a large bath. The price was great!!! Saved hundreds of $$$. Best of all it was delivered in 2 days and nothing was missing or broken, just perfect! I wish I had known about Faucetline.com before now. I plan to tell everyone I know to shop this site. Dixie"

This review was modified by ilovejj on September 03 2008 02:05:45 PM

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5/5

posted Mar-09-2008

"This is the first time I've made a purchase from Facetline.com. I placed my order on Wednesday and really needed the sink by Monday. I was totally amazed to find the delivery on my front porch in less than 24 hours!! Amazing and I saved around $100 getting it from Facetline. They also had a huge selection. Thank you, Liz"

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1/5

posted Feb-05-2008

"Before I ordered some soap dishes from Faucetline, I sent an email request on lead time. I was told the item was in stock and that it would come in 2-5 buisness days. I made the inquiry because I needed it quickly. I ordered it that day and in the comments box of my order asked for expedited shipping at my expense. After I placed my order, I got an email saying the item would come in 3-4 days. Faucetline didn't even acknowledge my request without another follow email in which they said it coudl only come by ground. I sent 2 emails requesting UPS tracking numbers. Now 8 buisness days later, I learned that they haven't even shipped this product. I plan to cancel this order and deal with another more responsive vendor that does not lie to their customers.
"

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5/5

posted Sep-07-2007

"These guys are AMAZING! Not only was the merchandise perfect but we could not believe how quickly we received it. Ordered Weds AFTERNOON and received it the very next MORNING! We saved hundreds of dollars and have enjoyed the simplest, most efficient service we have ever had. We are customers for life!"

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5/5

posted Oct-27-2006

"AAAAAAAAA++++++++++++++
Ordered a faucet late Tuesday afternoon and requsted overnight shipping.
Was told order would process Wednesday and deliver Thursday. Imagine my glee when faucet arrived on WEDNESDAY.......

Great company, will order from again, Thanks"

This review was modified by mortara on November 06 2006 10:59:59 AM

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1/5

posted Mar-13-2006

"I ordered a flange and stopper, for a garbage disposal, in weathered brass. It was a special order, therefore no return policy applies. It took five weeks for the items to arrive. Fine. Before I installed the items they got wet with water (H2O). When I dried them off there were water spots on them. Now these items are going to be in water with garbage around them. I called the manufactor Brasstech to see if this was normal. They said "that it was but the fact that the finish came off when I rubbed it was not normal", and since I had not installed them there should be no problem returning the items and get my money back. Fine so far. Brasstech gave me a phone number to call and get the ball rolling on the return. After leaving a couple of messages with a third party, I got a call and explained the problem. They said that they would call me back the next day. Three day later I get a call from someone claiming to be the president of Faucetline.com. I could barely understand his english. He ask me why I called the manufactor instead of emailing faucetline. I expained that I wanted to know if what had happened was typical. He seemed to be affended from that and would not refund my money unless I paid a 25% restocking fee on a defective product. I said no way and that it was defective and that I had ordered a number of items from faucetline and everything was fine with them. He continued his stonewall on the restocking fee then hung up on me. I am not a happy use-to-be customer of faucetline






















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5/5

posted Mar-02-2006

"Ok, I usually do not leave any feedbacks, but this time it would not be fare. On 02/26/06 I ordered a modern designer style faucet and sink from www.faucetline.com on and requested overnight shipping. FEDEX driver was at my steps next morning, but driver droped my box on front of me and pretty much destroyed the sink. Well usually you know what a hassle and pain it is to get this kind of problems solved. I called Faucetline.com and explained the situation. Believe it or not, i got absolutely brand new package very next day. They did even not request any money for additional package or anything like this. Very friendly people and definately customer oriented. I can say that this people process orders faster then they send e-mails out. All 10 Stars to Faucetline. Thank you. My wife is happy with new purchase and i am happy too. "

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5/5

posted Feb-25-2006

"I have recently bought Kohler shower trim K-T16178-4a and Grohe shower head 28375 from faucetline.com and the service was OUTSTANDING. Items are in stock. No one other seller had the Items. Received Items next day with no extra charge. The UPS tracking number provided in the same day of order. The price is very competitive at faucetline.com and having no hassle is more important than anything. "

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5/5

posted Dec-01-2005

"Excellent delivery, easy to navigate web page. Good prices. "

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5/5

posted Nov-21-2005

"Thanks so much guys. Everywhere else I went they told me my purchase would take 6-10
weeks to deliver, and they couldn't beat Faucetline's prices. This was painless. I recieved my merchandise with no problems in 4 days and now I can get my bathroom finished on schedule. Remarkable. I'll never look anywhere else for merchandise. All other retailers should strive to meet Faucetlines standards. Thanks!"

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