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Ratings Rating
Full Rating Profile
  • Rating 9.90/10 2,063 reviews

    9.90 / 100
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    Fat Brain Toys is not a merchant member
    Fat Brain Toys does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Fat Brain Toys contact information

    • Address: 1405 N 205th St Elkhorn, NE 68022
    • Contact: cs@fatbraintoys.com
    • Phone: 402-779-3181
    • Customer Support: 1-800-590-5987
    • Business Hours: 8:00am - 5pm Mon-Fri
    • Fax: 402-779-3253

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.29/10 7.29/10
    Chance of future purchase: Rating 9.19/10 9.19/10
    Shipping & packaging: Rating 9.43/10 9.43/10
    Customer service: Rating 8.38/10 8.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 2,081 Customer Reviews

Rating 10/10
5/5
modified review posted

"Fat Brain delivered exactly what they said they would, when the said they would. The truth in advertising on the site was fantastic, "you can order this but it's on back order", so order at your own risk... I love it."




Rating 10/10
5/5
modified review posted

"it was just what we were looking for and here sooner than expected. Will shop here again!"


Rating 10/10
5/5
modified review posted

"thank you! very satisfied!"


Rating 10/10
5/5
modified review posted

"All items were of good quality. Very pleased!"


Rating 10/10
5/5
modified review posted

"Ordering was efficient; shipping was efficient; received on timely basis!"


Rating 10/10
5/5
modified review posted

"Great products & service :) Thank you"


Rating 10/10
5/5
modified review posted

"Fat Brain Toys was fast, easy and accurate!"


Rating 10/10
5/5
modified review posted

"We love Fat Brain Toys. They have a great selection and my kids love everything we get from there. Half of our Christmas gifts were from there. Thanks Fat Brain Toys."


Rating 10/10
5/5
modified review posted

"The shipping address got incorrectly entered somehow. I noticed it when I got the the tracking number, which had it going to the wrong state. I messaged the company, and the woman who communicated with me called UPS and got it rerouted. They also followed up when the package showed delivered. Was a much better customer service experience than Amazon!"


Rating 10/10
5/5
modified review posted

"I received my order within three days and was very pleased with the quality of the toys."


Rating 10/10
5/5
modified review posted

"You came through for Xmas! Thanks"


Rating 10/10
5/5
modified review posted

"Purchased Roylco Straws and Connectors for our grandson for Christmas. He was overjoyed and his comment was "Just what I've always wanted!"
We were very pleased with the service from Fat Brain Toys. Good price and it arrived exactly when they said it would.
"


Rating 10/10
5/5
modified review posted

"I was extremely happy with Fat Brain Toys. Would definitely order from them again. Love the product selection!"


Rating 10/10
5/5
modified review posted

"Love the toys and game I chose. Can't help but think they will be thrilled with their gifts"


Rating 10/10
5/5
modified review posted

"liked your catalog -- ordered from it. It had something I wanted to find. "



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