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RatingsRating
Store InformationStore Info
Full Rating Profile
  • FastTech

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 7.27/10 7.27/10
    Shipping & packaging: Rating 5.88/10 5.88/10
    Customer service: Rating 6.70/10 6.70/10
    Return/Replacement policy: Rating 6.73/10 6.73/10

28,443 Customer Reviews

Rating 2/10
1/5
modified review posted

"Been over a month still have not got what I ordered....no tracking number for package.all I have been told is that it was shipped. Guess I gave fast tech money for no thing . won't place an order ever again.will tell everyone not to order from them."

modified review Rep reply posted Apr-23-2015

FastTech, FastTech rep has responded

“Sorry for the wait. B030760514 has been delivered already, you must refer to B030961866.

This order was shipped via regular airmail which takes up to 30 business days in transit and has NO tracking number. Fasttech offers registered mail (faster shipping time and has tracking number) for free for order exceed $20 or otherwise $1-2 extra cost is needed. You are suggested to use this service in order to enjoy faster and reliable shipping next time.

As Regular airmail's delivery time greatly fluctuates, please give extra three weeks for delivery. If there is no delivery after that time, please contact customer service for help.”


Rating 10/10
5/5
modified review posted

"Very cheap prices. Good quality. Only bad side is shipping time but what do you expect when coming from China. Well worth the wait to save a tons. "


Rating 2/10
1/5
modified review posted

"as I have still not received my purchase can't score anything than the lowest
"

modified review Rep reply posted Apr-23-2015

FastTech, FastTech rep has responded

“Sorry for the wait.

Hong Kong Post registered surface mail takes 45-60 days for delivery as selected by you during checkout. The delivery time frame count from their acceptance of this item.

As per tracking record, both of your packages were accepted by post office on Mar 24, 2015. Therefore, it's still within the time frame. If there is no delivery within four weeks, please contact our CS for help, we will send an inquiry to post office for your package.

Your understanding and patience will be highly appreciated.”


Rating 10/10
5/5
modified review posted

"Straight order, good communication, no problem. Thanks a lot!"


Rating 10/10
5/5
modified review posted

"Great! Issued on time, no problem. "


Rating 10/10
5/5
modified review posted

"gutes service ,da nimmt man die lange lieferungs zeit gerne hin ,is ja FREE"


Rating 8/10
4/5
modified review posted

"They do great customer service but ran into a defective product and return policy fair but long."


Rating 4/10
2/5
modified review posted

"This is the slowest shipping in the world. Poor customer service doesn't justify the shipping either. Even if you pay for faster shipping, you don't get it. 30-35 days is an average with this company."

modified review Rep reply posted Apr-23-2015

FastTech, FastTech rep has responded

“Sorry about the wait.

According to your ordering record, your shipment was shipped on 3/10 and delivered on 3/26. Please note that the shipping time of USPS is between 10-14 business days and it arrived in advertised time frame. Fasttech do offer an express shipping such as EMS and DHL with shorter delivery time but extra cost is required.

Feel free to contact us when you have questions, we are always here to help.”


Rating 10/10
5/5
modified review posted

"Alles gut..... immer gerne wider!
At any time again..... Thanks a lot!
"


Rating 10/10
5/5
modified review posted

"Overall good online experience. Shipping was reasonable and the quality of product was better than expected."


Rating 10/10
5/5
modified review posted

"Had slight hiccup with an order sorted out very quickly even with time differences. Excelent customer services"


Rating 10/10
5/5
modified review posted

"Quick and good service. Product given out are great. Recommended! "


Rating 10/10
5/5
modified review posted

"I got my package from the post office everything I found with in was in good shape."


Rating 10/10
5/5
modified review posted

"Product as shown. Fast delivery. 5 stars"


Rating 8/10
4/5
modified review posted

"Products were as described with only one defuilt to one of the products but nothing major delivered on time and good customer service will order from them again due to amazingly low prices "


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