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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.72/10 8.72/10
    Chance of future purchase: Rating 7.47/10 7.47/10
    Shipping & packaging: Rating 5.72/10 5.72/10
    Customer service: Rating 6.65/10 6.65/10
    Return/Replacement policy: Rating 7.01/10 7.01/10

20,506 Customer Reviews

Rating 10/10
5/5
modified review posted

"Flawles service! I have become a frequent customer since my first purchase. Customer support is really good!"


Rating 6/10
3/5
modified review posted

"The order took more than two weeks to arrive. Maybe a transporter problem.

The price is good and the quality is average on certain articles.
"

modified review Rep reply posted Nov-19-2014

FastTech, FastTech rep has responded

“Sorry about the wait.

According to the tracking record, your order was shipped on 10/6 and delivered on 11/12. Please note that the delivery time of Singapore post is between 10-14 business days and sometime it may be delayed due to customs inspection.

Thanks for your understanding.”


Rating 10/10
5/5
modified review posted

"Shipping was much faster than expected. The order was complete and most stisfactory."


Rating 10/10
5/5
modified review posted

"Great price, great product and great service what else could you ask for "


Rating 10/10
5/5
modified review posted

"Good staff and good price:)"


Rating 10/10
5/5
modified review posted

"No problem. The service was very good. "


Rating 10/10
5/5
modified review posted

"delivered on time, no issues, and a great knife."


Rating 10/10
5/5
modified review posted

"products are as described, shipping is done within the given time frame and customer support is helpful. They even organised special shipping routes for a parcel that had to come by land/sea and not air for customs purposes."


Rating 4/10
2/5
modified review posted

"I asked for a RMA so I could return my defective DNA 30 they told me I can't send it back and closed the case . What is the next step to get a replacement ?????"

modified review Rep reply posted Nov-19-2014

FastTech, FastTech rep has responded

“Sorry about your experience.

Our staff has replied you in ticket. Please follow the instruction and return the item to us.

Feel free to contact us when you have questions.”


Rating 8/10
4/5
modified review posted

"Package took 3 weeks to arrive. "


Rating 8/10
4/5
modified review posted

"The product I ordered shipped pretty fast based upon previous experiences with other companies."


Rating 10/10
5/5
modified review posted

"The shipping was very fast and the quality of the Produkt is very good "


Rating 10/10
5/5
modified review posted

"My first order...All Perfect!!! Thanks a Lot for all!!!"


Rating 8/10
4/5
modified review posted

"My shipments were on time and came well packaged, only complaint was the Tobh 1:1 I purchased had to small of holes in the posts. But quite usable regardless, overall I'm satisfied"


Rating 10/10
5/5
modified review posted

"Great. Product was as described and delivery was faster than expected."


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