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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.86/10 8.86/10
    Chance of future purchase: Rating 8.12/10 8.12/10
    Shipping & packaging: Rating 6.13/10 6.13/10
    Customer service: Rating 7.28/10 7.28/10
    Return/Replacement policy: Rating 7.71/10 7.71/10

15,314 Customer Reviews

Rating 10/10
5/5
modified review posted

"Items shipped faster than advertised . Were exactly what I ordered and as expected. The pricing is half or more off of other vendors which to me is great . I like saving a few bucks when I can. "


Rating 8/10
4/5
modified review posted

"Everything came and in good condition, just took some time to arrive."


Rating 4/10
2/5
modified review posted

"Aaaaaaaaaaaaaaaaaaaaaaaaa"

modified review Rep reply posted Jul-30-2014

FastTech, FastTech rep has responded

“Thanks for your order.

According to the tracking, your order was place on 6/11 and was shipped on 6/12 via USPS and delivered on 6/25. The delivery time of USPS is bewtween 10-14 business days and it arrived within our advertised time frame.

Please feel free to contact us when you have questions, we are always here to help.”


Rating 4/10
2/5
modified review posted

"I have ordered quite a bit of stuff and the prices are great. Unfortunately the products are packaged poorly and come beat up. Also when getting damaged broke products the return process takes to long. I own a retail store and don't have 2 months to get my products replaced after they break after Already waiting another to revive th in the first place "

modified review Rep reply posted Jul-30-2014

FastTech, FastTech rep has responded

“Sorry about the wait.

We are sorry about the poor quality products and will improve the quality in the future. Please note that we need to receive the return item first in order to operate the replacement or refund. This may take a little longer time for it. We apologize for the inconvenience caused and hope you understand our situation.

Feel free to contact us when you have questions, we are always here to help.”


Rating 10/10
5/5
modified review posted

"Fast shipping. The only thing a miss was the brass monkey cap was not drilled properly. "


Rating 10/10
5/5
modified review posted

"Very nice prices and good quality products"


Rating 8/10
4/5
modified review posted

"muy buena construccion y el color se ve que va a durar mucho tiempo"


Rating 8/10
4/5
modified review posted

"original product with good packaging and decent delivery time. "


Rating 10/10
5/5
modified review posted

"I have had over 20 orders and have been very satisfied."


Rating 10/10
5/5
modified review posted

"I ordered two sets of the Apple earpods with remote; one as an extra for myself & one for my son. I already had purchased a pair from Apple a while back. These are fantastic! The quality is great and the price is insane! I wish I had known about Fasttech before my initial Apple purchase! My son plans to use your site for future needs due to the great quality & prices. Worth the wait on shipping. Thanks! "


Rating 10/10
5/5
modified review posted

"Good communication, good service, free worldwide shipping, nothing more to say. It's just my favorite webshop for e-cigs."


Rating 10/10
5/5
modified review posted

"very satisfied , good service fast delivery !"


Rating 6/10
3/5
modified review posted

"Package not received yet :-("

modified review Rep reply posted Jul-30-2014

FastTech, FastTech rep has responded

“Sorry about the wait.

According to the tracking record, your order was shipped via regular airmail which has no tracking and the shipping time can be up to 30 days. Fasttech offers registered mail (faster shipping time) for free for order exceed $20 or otherwise $1-2 extra cost is needed. You are suggested to use this service in order to enjoy faster and reliable shipping next time.

Feel free to contact us when you have questions, we are always here to help.”


Rating 10/10
5/5
modified review posted

"Excellent internet shop. Delivery of safe and fair prices."


Rating 10/10
5/5
modified review posted

"delivery fast. Thank you all very high quality"


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