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Stores > FastTech

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  • FastTech

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 7.55/10 7.55/10
    Return/Replacement policy: Rating 7.45/10 7.45/10

46,731 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-29

Service excellent!

"First experience more than satisfactory with Fasttech. The site is very well designed. Their manage and track order system is one of better than I have never met. The staff is very efficient and professional."


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Verified Customer
Rating 10/10
5/5
2016-11-29

"no complaints good service as usual."


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Verified Customer
Rating 10/10
5/5
2016-11-29

Tolle Firma

"Ich würde immer wieder bei Fasttech einkaufen. Und werde Fasttech auch weiter empfehlen. "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Sérieux indispensable

"Des prix qu'on ne trouve pas ailleurs et un service rapide "


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Verified Customer
Rating 10/10
5/5
2016-11-29

Хороший сайт

"хороший сайт,удобно)))))))))))))))))))))))))))))))"


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Verified Customer
Rating 10/10
5/5
2016-11-29

All perfect, great comunication, good prices

"He comprado, varias veces, y salvo el envio que tarda, comprensible pues es gratis, siempre perfecto, buena comunicacion, y buenos precios."


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Verified Customer
Rating 4/10
2/5
2016-11-29

shipping

"because you failed to supply with package a true or even reasonable invoice, the package got pull aside, now i need to pay extra fees for release process, a 100$ on a 200$ order, very unprofessional."

Rep reply posted Nov-29-2016

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

We usually ship the item and marked as low cost. Please note that FastTech does not provide invoice unless customer make a requests.

We are sorry to hear that and please contact CS staff via ticket and we will offer you a help immediately.




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Verified Customer
Rating 8/10
4/5
2016-11-29

The quality is satisfying

"The stuff is good, but the delivery takes so long"


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Verified Customer
Rating 10/10
5/5
2016-11-29

Very good services!

"I create order in 10/15/2016. In 11/01/2016 i've gave the pack."


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Verified Customer
Rating 2/10
1/5
2016-11-29

I did not receive package!

"The last message I get from tracking was "Please call 1605". If know write this is a hot line of Singapore. I don`t want to call anywhere I just want my package in time! So I wrote to fasttech support and they told me to contact with local post-office. Why should I call anywhere? Is it my duty? I don`t think so.
So in conclusion of this: I will never ever use fasttech and any others Chinese services.
"

Rep reply posted Nov-29-2016

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

According to the record, we have filed the inquiry to carrier for investigation. Please do not worry about this as once the parcel is confirmed missing, we will refund or send a replacement item again.

Thank you.”


No Avatar

Verified Customer
Rating 2/10
1/5
2016-11-28

"I. Never received my parcel as the border people took my items... I am very p___ed off as I'm not winning ATM because I at the end Im losing as I haven't the cash or the prize that being my items. What is there for me to do?? "

Rep reply posted Nov-29-2016

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

According to the record, we have filed the inquiry to carrier for investigation. Please do not worry about this as once the parcel is confirmed missing, we will refund or send a replacement item again.

Thank you.”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-11-28

FastTech is SlowTeck, it took over 3 weeks to receive, But it was what i ordered , Thanks

"FastTech is SlowTeck, it took over 3 weeks to receive, But it was what i ordered , Thanks "

Rep reply posted Nov-28-2016

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

According to the record, we have filed the inquiry to carrier for investigation. Please do not worry about this as once the parcel is confirmed missing, we will refund or send a replacement item again.

Thank you.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-28

Good Service and Products

"Todo me llego bien, y en buen estado! "

This review was modified by carcesfully on November 28 2016 06:06:42 PM

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Verified Customer
Rating 10/10
5/5
2016-11-28

Great

"as always, amazing service"


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Verified Customer
Rating 10/10
5/5
2016-11-28

Sito professionale

"Acquisto da tempo su fasttech, ormai ho verificato che il sito è molto affidabile. L assistenza post vendita e l eventuale reso viene facilitato dall'azienda. I prodotti sono sempre come descritti. "


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