FastTech Reviews - page 2 - fasttech.com Ratings at ResellerRatings

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Rating 8.06/10 11,431 reviews

8.06 / 100
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All Customer Reviews (11,432)


Rating 10/105/5
modified review posted

"Wie immer korrekte Lieferung. Alles funktioniert zum günstigen Preis ."



Rating 10/105/5
modified review posted

"Everything was OK! :)........................................."

Rating 2/101/5
modified review posted

"I will not order again, 45 days and no shipment and no refund that is wrong to do to any one,reap what you so"

modified review reply posted Apr-17-2014
FastTech's Avatar
FastTech, FastTech rep has responded

“Sorry for the shipping issue with Malaysia post. The order was shipped via Malaysia post on 28th March and sent to ISC LOS ANGELES CA (USPS), MPC PMIH (KLIA) on 28th March as per the tracking.

We were informed by Malaysia post that the direct flights to USA and some European countries are restricted due to the affect of lost flight. They are trying their best to catch up with the back log and are transferring some of the packages through middle east. Thus the processing could be longer.

We have already filed for complaint case with these packages. Once the post office verify it as lost, we will refund or replace the order at your choice.

Thank you for your understanding in this case.”

Rating 10/105/5
modified review posted

"GREAT SERVICE!!! been a customer long time!"

Rating 8/104/5
modified review posted

"slow shipping but other wise good"

Rating 10/105/5
modified review posted

"Very pleased, thank you !"

Rating 4/102/5
modified review posted

"I was satisfied with the products and prices, but the shipping is very slow!"

modified review reply posted Apr-16-2014
FastTech's Avatar
FastTech, FastTech rep has responded

“Sorry to hear about this issue.

The order was placed on 27th February and was shipped on 28th February, within 24 hours after the order was placed.

The order was shipped by China Post e packet, by which the delivery time is about 8 to 12 business days as advertised. As per tracking, the package was delivered on 19th March, 19 days after the shipment.

This shipping is absolutely free at FastTech for orders no less than $20.00. FastTech provide alternative shipping service such as DHL at customer's own cost based on the actual charging rate.

Thanks for your understanding in this case.”

Rating 10/105/5
modified review posted

"Great service. Will use again."

Rating 10/105/5
modified review posted

"Fast delivery of expected product "

Rating 10/105/5
modified review posted

"super satisfait....nickel ! rapport qualité prix imbattable."

Rating 10/105/5
modified review posted

"beautiful object with good finishing work done perfectly, I recommend ! good and strong and protective packaging "

Rating 10/105/5
modified review posted

"The product arrived safely this time no deficiencies, best greetings Curt Carner."

Rating 10/105/5
modified review posted

"All perfect. Shipping time reasonably."

Rating 8/104/5
modified review posted

"Great products and problem-free website/ordering system.

The only downside is that it takes too long to ship (items are actually shipped at least 7 days after tracking number is given) and it takes TOO LONG for them to arrive to my country (CYPRUS). I know it's not FastTech's fault, but maybe they should choose to ship using a faster service.
"

Rating 2/101/5
modified review posted

"It has been more than a month since I bought these and still don't arrive."

modified review reply posted Apr-17-2014
FastTech's Avatar
FastTech, FastTech rep has responded

“Sorry to hear this issue. Your order was placed on 1st March with an item listed as ships next day. The scheduled shipping date was 3rd March. We shipped your order on 3rd March by regular airmail which takes up to 30 business days for the delivery and has no tracking support. 

You can verify the shipment by the snapshot of the package under your FASTTECH account. 

It is employed for orders less than $20.00 without upgrading to registered mail for about $1.00. 

Please open a ticket at support@fasttech.com thus our customer service could resolve the issue for you by sending replacement or refund after all the preliminary checking has been done. 

Thank you for your understanding in this case.”

 

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