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  • FastTech FastTech Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.51/10 8.51/10
    Chance of future purchase: Rating 7.87/10 7.87/10
    Shipping & packaging: Rating 6.95/10 6.95/10
    Customer service: Rating 7.32/10 7.32/10
    Return/Replacement policy: Rating 7.71/10 7.71/10

44,854 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

Nice and easy

"Appreciate Fasttech for a quality goods and service!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

"Очень понравился сайт, качественные товары упакованы отлично и быстрая доставка ."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

the best e-shop ever

"fast precise and
reliable
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-08-22

Bad experience

"For me it was a bad shopping experience because I live delivery or customs problems"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

At last, everything is fine ...

"... this time I´ve to wait a few weeks longer for an item that wasn´t in stock."


josephmateus597's Avatar

Verified Customer
Rating 6/10
3/5
2016-08-22

Mixed feeling about transaction

"Mixed feelings as I placed an order and it arrived as ordered and arrived in 6 weeks.
Items ordered were as described.
Did have a problem with one of the purchased items (a vaping mod) the downside has been dealing with the company for a replacement/refund - the language barrier appears to be the biggest issue - if FT wants video evidence of a defect, they should have the platform to upload the required video instead of asking customers to post to youtube with a link - so very unprofessional and disrespectful. Instructions to NOT post reference to Fast Tech - another disrespectful action for a company looking to expand in the western market.
"

This review was modified by josephmateus597 on August 22 2016 07:02:08 AM
Rep reply posted Aug-24-2016

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

Thank you for your comment. We understand your concern and we will consider your suggestion.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

BRAVO FASTECH

"Fast expedition(shipping) produces completes, bravo Fastech"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

Fast and Friendly

"After multiple dealings 9 out of 10 for service delivery and support.
Every once in a while they sell you stock which isnt in stock, not a biggy as they sort it out fairly quickly.
For what i buy i wouldnt go looking anyware else.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Thank you Fasttech

"Great product great service"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-08-22

Zheka

"Delivery wasn't so fast as it've said.It was 15days instead 12(maximum) in transit and then 5days in kazakhstan
Quality of things are pretty good.
Will order again.
Thanks fasttech
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-22

"Ждал заказа более месяца + 20 дней доставка !!!! Очень плохо"

Rep reply posted Aug-24-2016

A rep from FastTech, FastTech, has responded

“Thank you for contacting us.

We have shipped your order on 7/7 and it normally takes 2-4 weeks for the carrier to deliver the package. Thank you for your patience and understanding.


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Супер бак!

"Работает бесподобно,море пара и вкуса,рекомендую!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

Wirklich gute Ware, speziell Clone.

"Ich kaufe nun schon seit Jahren bei Fasttech (auch als Wiederverkäufer) und bin bisher eigentlich zufrieden. Es gibt für Dampfer fast von jedem Artikel einen Clone, oft kaufe ich diese um den Aufbau eines teureren Produkts zu testen. Leider sind viele Originale Artikel zu teuer, in anderen China Stores gibt es die Ware oft zum halben Preis, da muss Fasttech noch an sich arbeiten. Der Support ist ok, bei Problemen aber oft problematisch. Zuletzt habe ich einen "The Morph Tank" Clone gekauft, das Teil ist wirklich top!
Anmerken sollte man noch, das FT für etwa 1€ auch via DHL versendet, die Ware ist meist nach 4-7 Tagen da.
Danke an FT für die Zusammenarbeit.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-22

"I was very satisfied with FastTech. The product I ordered was good for the price. The shipping is slow but very fair considering it is free. I have placed a couple of orders and it takes about 3-4 weeks for delivery. So, just keep that in mind when ordering."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-08-21

Excellent products and fast shipping.

"I have bought many products from FastTech and will continue to do so. The products are excellent and in very good prices. Their shipping is fast and they have multiple shipping methods available.

Any time I had to contact their customer service I was satisfied, so don't be afraid to contact them if you have any issues.
"

This review was modified by koumparakis_john on August 21 2016 10:45:25 PM

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