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RatingsRating
Store InformationStore Info
Full Rating Profile
  • FastTech FastTech Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.48/10 8.48/10
    Chance of future purchase: Rating 7.68/10 7.68/10
    Shipping & packaging: Rating 5.85/10 5.85/10
    Customer service: Rating 7.14/10 7.14/10
    Return/Replacement policy: Rating 6.94/10 6.94/10

33,988 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"I have always had great experiences with Fasttech. Customer service, when needed, is always available and respond quickly.

"


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Verified Customer
Rating 10/10
5/5

"nice , shipping was very reasonable"


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Verified Customer
Rating 10/10
5/5

" Excellent service and Good prices "


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Verified Customer
Rating 2/10
1/5

"There was no battery in the electronic cigarette you sent me !!!!!!!!!!!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5

"great company..........PERIOD"


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Verified Customer
Rating 2/10
1/5

"I have almost 3 months with a Mini box kit from kangertech the tank its defective and i cant use it since i order, And nobody help me right, I tell them if they dont go to help me i want to return it , and i want my money back please somebody can help me with this "


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Verified Customer
Rating 4/10
2/5

"Second order came in one month .. that was o.k.
A071230881 Order Placed: 7/12/2015 Order Total: $14.11
Payments: $14.11 Shipments: 1
Order Status: All shipments are processed

IT'S NOW SEPTEMBER .. STILL WAITING FOR SHIPMENT
"

Rep reply posted Sep-03-2015

FastTech, FastTech rep has responded

“Sorry about the wait.

Since your order was shipped by surface mail which the shipping time is around 45-60 days. Please wait a little more time for the delivery. Thanks for your understanding and feel free to contact us when you have questions.”


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Verified Customer
Rating 10/10
5/5

"Very fast service product was as described"


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Verified Customer
Rating 10/10
5/5

"Love the product. Great service. Great job folks. Thank you from a repeat customer."


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Verified Customer
Rating 10/10
5/5

"Muy contento con ellos. Excelente tienda. Un 10."


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Verified Customer
Rating 8/10
4/5

"????? ????? ??? ???????.(2 ??????)"


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Verified Customer
Rating 10/10
5/5

"Takes awhile to get here and i didn't think it was gunna come but it came and works perfectly"


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Verified Customer
Rating 10/10
5/5

"Could never go wrong with Fasttech. Reliable, professional and efficient.

Will always be doing business with them for a very long time.
"


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Verified Customer
Rating 10/10
5/5

"A+ seller Good quality things,fast delivery"


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Verified Customer
Rating 10/10
5/5

"Excellent service , very satisfied thank you."


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FastTech is a merchant member
FastTech participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,702 merchant members.