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Stores > FastTech
  • FastTech

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
      GENERAL PHONE
      +852 3615-9948
      FAX
      n/a
    • SUPPORT EMAIL
      support@fasttech.com
      SUPPORT PHONE
      +1 (845) 262-3440

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.27/10 8.27/10
    Chance of future purchase: Rating 7.76/10 7.76/10
    Shipping & packaging: Rating 6.71/10 6.71/10
    Customer service: Rating 7.43/10 7.43/10
    Return/Replacement policy: Rating 7.15/10 7.15/10
Voice your opinion! Review FastTech by clicking a star below.
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Verified Customer
Rating 6/10
3/5
2017-08-21

Lunga attesa +40 giorni

"Attesa di oltre 30 giorni"

Rep reply posted Aug-24-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear your experience.

All the item's restocking time is based on the supplier's schedule. FastTech works on restocking the item on time but still there may have restocking problem from supplier's side.

We apologize for this and will report to supplier and let them improve. Please find us when you have questions.


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Até hoje foi muito bom e bem rápido

"Gostei da assistência e rapidez. ótimo site!!!"


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Verified Customer
Rating 10/10
5/5
2017-08-21

ALL PERFECT !!!

"tUTTO PERFETTO,
ACQUISTI SEMPRE RICEVUTI, SPEDIZIONE VELOCISSIMA
(I PROBLEMI NON DIPENDONO DA LORO MA DALL'INCOMPETENZA DELLE POSTE E DELLO STATO ITALIANO)
ASSISTENZA RICEVUTO SEMPRE,
NESSUN PROBLEMA !
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Knives buying on Fast Tech.

"Everything went nice and smooth,thanks."


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Verified Customer
Rating 6/10
3/5
2017-08-21

long shipping

"great but slow shipping..."

Rep reply posted Aug-24-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

FastTech aims on providing good and reliable service to all our customers. Please note that the shipping time of registered airmail is between 12-14 business days and sometimes will be delayed by customs check.

We apologize for any inconvenience that this may have caused you. Contact us when you have inquiry. We will offer you a help immediately.


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Verified Customer
Rating 10/10
5/5
2017-08-21

Excellent price and authentic products.

"iJoy Captain mod and tank + coils.
All authentic and amazing price tag. Delivery was a while but it was free and well worth the wait.
I will be shopping here again.
I highly recommend FastTech
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Overall best customer support

"Compared to other shops like Gearbest or FocalEcig(Hotcig) i must say Fasttech has an exemplary customer support! "


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Verified Customer
Rating 10/10
5/5
2017-08-21

"Von spedizione italy pacco arrivato in 13 giorni"


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Verified Customer
Rating 2/10
1/5
2017-08-21

Never got the item

"The ordered item (on 6/23/17) never arrived at the designated shipping address, even though the recipient reports she has had not had problems receiving packages at the address previously."


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Verified Customer
Rating 10/10
5/5
2017-08-21

GREAT

"FAST AND GOOD QUALITY,WIL SHOOP AGAIN"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Nice support and correct delivery

"4 years without any problem."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Great Prices, Quality Products, Shipping Wait For Customs

"Overall, FastTech has great items at quality prices. I order all of my vape gear, tools, and accessories from them. They are accurate in their description of shipping (if it says ships in 7 days, they usually have it out before, or right at 7 days unless it is a pre-order item). The items getting through customs takes some time, but that is to be expected. The only items I do not order through FastTech are batteries, or internal battery mods (LiPo). These take an excruciatingly long time to make it through customs, even with expedited shipping for battery products, but that has nothing to do with FastTech.

However, ordering standard items such as mods, atomizers, wicks, and coils, is a breeze and the prices are great. I have had no issues with any product that I have received thus far. I have reached out to support regarding some tracking issues with items and they have been very friendly, quick to respond (despite the time difference), and helpful.

I will continue ordering from FastTech over any other online retailer for e-cigarette products.
"


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Verified Customer
Rating 10/10
5/5
2017-08-21

Always fast delivery and quality packaging

"Always fast delivery and quality packaging"


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Verified Customer
Rating 2/10
1/5
2017-08-21

Super Slow shippinh

"No info about my stuff. No info about why they never sent the stuff... overall Im realy dissapointed "

Rep reply posted Aug-23-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

FastTech aims on providing good and reliable service to all our customers. Please note that the shipping time of registered airmail is between 12-14 business days and sometimes will be delayed by customs check. FastTech offer express shipping such as DHL and EMS which offer faster shipping.

We apologize for the long waiting and thank you for your understanding.


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

A dependable vendor

"My item was delivered and described as promised. The item arrived from overseas in a reasonable amount of time. My purchase was trouble free. My item works for my application perfectly. Thanks!"


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