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  • FCP Euro FCP Euro Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 9.51/10 9.51/10
    Shipping & packaging: Rating 9.02/10 9.02/10
    Customer service: Rating 9.45/10 9.45/10
    Return/Replacement policy: Rating 9.62/10 9.62/10

1,292 Customer Reviews

Rating 8/10

Part return nightmare (Fixed)

"They have fixed my problem, so this negative review is no longer needed."

This review was modified by ttgnyy on June 30 2016 06:22:53 AM
Rep reply posted Jun-13-2016

A rep from FCP Euro, Pam Marsden, has responded

Thank you for your feedback. I looked into this matter here at this end and I see that you spoke with two of our representatives about sending this wheel hub back to us. Both have commented that you threw away the manufacturer's box for this item so we would not be able to resell or return this item back to BMW.
Even though we do require that items come back to us in the manufacturer's packaging we would not want you to be stuck with a part that you do not need so I would be more than happy to accept this item back from you without the BMW box that it came in. Please make sure you enclose our returns form with the item so we know who the part belongs to you. Once we receive the item back, we will process the return and the refund for you.
If you have any questions regarding this you can reach out to me directly at 860-388-9001 ext 306 as I would be more than happy to assist you with this.

Rating 10/10

Awesome international service! Excellent quality!

"Lemforder brand bushes and pieces gave me awesome smooth feel on the road. Veré satisfied. Great job on bringing several stuff for my car. E46 330i. "

This review was modified by a1andrade on June 12 2016 01:12:36 PM

Rating 10/10

"Ordered numerous times from FCP. Always great prices on quality parts. Shipping fast, customer service excellent "

This review was modified by meehan80 on June 12 2016 06:43:15 AM

Rating 10/10

Very fast shipping

"Great parts and a very good price would buy from them again when I need more"

This review was modified by Bubba4612 on June 11 2016 06:51:47 PM

Rating 10/10

Buy high quality pars and get lifetime warranty

"Bought some BMW original parts and a Behr heat exchanger for my automatic transmission. Not only the got a fast shipping to Brazil, and a awesome deal, 25% cheaper than my local dealership. "

This review was modified by psmoliveira on June 11 2016 12:43:06 PM

Rating 10/10

Great customer service and easy returns.

"Ordered to throttle cables and received them earlier than told which is always a plus. Found out one item I ordered was the incorrect one, called and spoke with customer service they were very helpful. Gentleman helped me find the correct cable needed and walked me through the return process of incorrectly ordered part and helped me order correct part. Will recommend to anyone wanting to deal with them."

This review was modified by EdwinE39 on June 01 2016 09:07:39 AM

Rating 10/10

Always great service and answers, Best warranty HANDS DOWN!

"Oh and fast shipping for me 2 states away 2 days."

Rating 10/10

Quality parts at a low price!

"Love this website! I have been looking for months for oem parts for my Volvo. From surfing the net to digging through junkyards when I finally came across this website that has everything I could want for my car. Fast shipping too! "

This review was modified by pattyg2009 on May 31 2016 05:00:35 PM

Rating 10/10

Solid Company for BMW Parts

"I often use FCP Euro for my BMW diy projects. They have great prices...if not the best they price match. Free shipping over $49 and lifetime warranty on all parts."

This review was modified by ruelio on May 29 2016 10:52:39 AM

Rating 8/10

very satisfied

"good quality products and shipped fast."

This review was modified by ohrlix on May 27 2016 03:28:36 PM

Rating 10/10

Will Buy Again!

"Very fast shipping. The piece was a perfect fit, and started my car right up. Economical and prompt. Very satisfied."

This review was modified by Gundulf on May 25 2016 11:06:59 AM

Rating 2/10

The order processing and shipping dept is completely broken

"I ordered twice from FCP, the second time because I just could not believe how slow the processing/shipping dept was.
Long story short I had to resort to emailing the CEO after ordering on Sat April 23rd and on Wednesday the 27th I still had not even received an order confirmation. That should have been a wake up call for him, thankfully he forced my order out late that evening.

Rating 10/10

Half way around the world and parts came in just in time.

"Best quality parts with everything you need to get it installed."

Rating 10/10

on tme - as promised

"Goods arrived in a timely manner and actually exceeded my expectation for the quality if the material. Thanks!"

This review was modified by leenoleen on May 22 2016 07:21:51 AM

Rating 2/10

Shipping ****

"Place a order Sunday hoping I am gonna have it by Wednesday or Thursday!!! Call them in Friday they haven't even ship the item.... What a bunch of idiots.. "

This review was modified by Sindrako on May 20 2016 10:11:41 AM
Rep reply posted May-27-2016

A rep from FCP Euro, Pam Marsden, has responded

Thank you for your feedback. I am very sorry that there was a delay with your order. It seems like it was held up on our end and then shipped incorrectly by our vendor.

I can assure you that we take situations like this extremely serious and have already corrected what happened to your order so this does not happen again.

As a gesture our service advisor that you spoke with did issue you a customer credit to use towards any future orders should you decide to give us another try.

I do sincerely apologize for the frustration this has called.
Pam Marsden
Customer Service Manager”

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FCP Euro is a merchant member
FCP Euro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.