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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.54/10 8.54/10
    Chance of future purchase: Rating 9.52/10 9.52/10
    Shipping & packaging: Rating 9.07/10 9.07/10
    Customer service: Rating 9.20/10 9.20/10
    Return/Replacement policy: Rating 9.05/10 9.05/10

812 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent service and response. What I couldn't find on their site, they found for me within minutes. All parts were received and were more than competitively priced. Add free shipping to that (above$49) and it becomes a no-brainer. I was so pleased, I ordered more parts right after receiving my first batch! Highly recommended!"


Rating 10/10
5/5
modified review posted

"Yes I did receive the item and for the price its a great quality item guys
Thankns it felt perfectly fine
"


Rating 10/10
5/5
modified review posted

"Great experience over many years. FCP Euro sold me many parts for my old Volvo and now for my BMW 325xi. No issues with cheap parts and the 1 or 2 returns I have had when super smooth and correct parts mails ASAP. They send regular customers great coupon codes and always follow up. US based with quick shipping and somebody to talk to on the phone. Always my first stop when searching for BMW parts!"


Rating 10/10
5/5
modified review posted

"This order was placed in response to a preceding order in which, due to a stocking error at FPC, I was sent the wrong part. To their credit, FPC handled the correction of this matter in a prompt and professional manner. The correct part was sent with no-cost-to-me expedited shipping and my refund was posted quickly.

To me the true test of a company is how errors are handled and FPC came through with flying colors.
"


Rating 10/10
5/5
modified review posted

"Very pleased. Promptly and fully responded to my questions prior to my purchase and timely delivered exactly what was promised. I am a very happy customer!"


Rating 10/10
5/5
modified review posted

"Best website... Best company... Best shipping... Best parts... Can't say anything bad, did already two orders and I'm going with the third! "


Rating 10/10
5/5
modified review posted

"I've placed a number of orders with FPC Euro through the years. It can be hard to find parts for my car (BMW 850i) and on a couple of occasions FCP has spent quite a bit of time with me on the phone figuring out what I need and where they can get it. The prices are fair and, considering the car, parts availability is well above most suppliers.

I was asked to write a review after my last order, and I'm glad to do it!
"


Rating 10/10
5/5
modified review posted

"Ordered replacement window sills for my BMW 328is coupe, and they arrived promptly and safely, fit like OEM parts and make the car look much better! Thanks a bunch FCP Euro!"


Rating 8/10
4/5
modified review posted

"Decent parts at decent prices and reasonable shipping."


Rating 10/10
5/5
modified review posted

"Great place to buy. Got my packaged in a week even though shipping was regular usps to Argentina. Good prices on items and shipping. Very clear and fast search web specially if using real oem web page. Will do business again soon. Thanks."


Rating 10/10
5/5
modified review posted

"Part arrived almost the next day. Perfect fit and genuine BMW. Always happy with EVERY purchase from FCP Euro"


Rating 10/10
5/5
modified review posted

"Repeat customer. Good selection of parts, good prices, excellent service."


Rating 10/10
5/5
modified review posted

"I am very Happy with Your service , you got a future costumer!"


Rating 10/10
5/5
modified review posted

"Great customer service. Good prices. Fast shipping. Easy to use web site. All the parts I needed in one place. Would definitely purchase from FCP again. "


Rating 6/10
3/5
modified review posted

"Had damaged transmission fluid in the packaging by UPS. Transmission filter incorrect and was able to get refund."

modified review Rep reply posted Sep-11-2014

Pam Marsden, FCP Euro rep has responded

“Jonas,
I am very sorry that you had an issue with your order. I can assure you that we take every issue very seriously. I am going to let my Shipping Manager know so we can make sure when shipping this item and similar items, that we have better packing material.
I appreciate your feedback as it is the only way we can improve things.
Thank you for your business.
Sincerely,
Pam Marsden, Customer Service Manager”


FCP Euro is a Merchant Member! Learn more

FCP Euro is a merchant member
FCP Euro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,920 merchant members.