FCP Euro Reviews - page 2 - fcpeuro.com/ Ratings at ResellerRatings

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Automotive

Rating 9.41/10 295 reviews

9.41/100
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All Customer Reviews (295)


Rating 4/10 2/5
modified review posted Apr-30-2013

"Honestly while the prices are good I'm not sure if they simply don't have what they claim to have in stock. Too often, I've ordered something and it takes days before it ships with no clear explanation as to why. There should be no reason that "in stock" inventory should take longer from Connecticut to New York than items ordered from a different retailer shipping from California. It is extremely frustrating. Additionally items returned under warranty or as cores (to recoup core charges) seemingly go unprocessed for days on end. I'm not sure what FCP is doing but frankly I'm fed up. I always order more than $200 in items from FCP but am starting to think it's best I do my business elsewhere. I'd love to support a reputable retailer of German automotive parts on the East Coast but it seem, FCP doesn't want to be it. I'm not sure if they've grown too fast, are understaffed or just overwhelmed by their own process. I must say, when the parts eventually arrive, they seem to be of good quality. Additionally, while I'm on my soap box, please put useful product descriptions in your product descriptions. Telling us how Meyle makes a good product doesn't actually tell me anything about the product itself. It has taken some poking and prodding and direct emailing to get results. Lastly, please re-work your search engine to take product numbers in the BMW format more readily. For example: 13-54-1-703-588 and 13 54 1 703 588 should be just as fine as 13541703588. It'll make it a bit easier for customers to find things especially if they understand the OEM part numbering, which MOST enthusiasts do understand."

Rating 10/10 5/5
modified review posted Apr-30-2013

"Love everything about FCP. Amazing choice of products. Quick and affordable delivery. They have just about anything for my '98 Volvo and they're on this side of the big pond! I'm in Canada"

Rating 10/10 5/5
modified review posted Apr-30-2013

"I've bought parts from FCP Euro previously (I'm in Australia) and each time I get the parts I need at great prices and shipped at a very reasonable rate. The one time I did have an issue with the wrong part being shipped, FCP were very responsive and sent the correct part.
To sum up, I've found FCP offer a great service and when there was an issue, they sorted it out.
"

Rating 8/10 4/5
modified review posted Apr-29-2013

"Last time, it took a little longer than I expected to ship my window regulator. This time however, it was a larger item and was much faster. 4/5 Awesome."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Outstanding, very fast ship time, part was drop in replacement. I was a bit skeptical ordering parts online but I will definitely continue using their site!"

Rating 10/10 5/5
modified review posted Apr-29-2013

"I did few orders for my BMW 7 series. Good price, excellent service on re-shipment. Items arrive in Mongolia in 14 days."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Item (power steering pump) perfect form, fit and function. Quick delivery. Prompt core credit. Excellent service."

Rating 10/10 5/5
modified review posted Apr-29-2013

"I had a large order of front end parts and I needed to get my car inspected. I ordered the parts on Wednesday and received them on Friday in Maine! I do buy a lot of my parts through FCP for the quick turnaround, quality and price. They offer several different levels of quality, so that if your budget can't handle the OEM, you have several other tiers of quality. The videos comparing the Loemforder(sp?) to the other brands helped m to make an informed decision. Thanks FCP, your customers appreciate the "extra mile" you go for this information. There are too many other sites that just offer a part with no other background. They won't get my business if you keep up the good work! George.."

Rating 10/10 5/5
modified review posted Apr-29-2013

"FCP Euro has been very helpful in finding OEM components for my 2009 Volvo S80. They are great on the telephone. Helped me get some acorn nuts for my license plate bracket and a replacement gas cap + tether. Good company selling genuine OEM parts."

Rating 10/10 5/5
modified review posted Apr-29-2013

"Order MANN oil filter and air filter for my BMW. Great prices for great original parts. Shipping was fast and packaged very well. Thank you again for providing such a great and easy service. "

Rating 10/10 5/5
modified review posted Apr-29-2013

"These guys are the best...great pricing and very helpful customer service. No need to search the internet. One stop shopping and fast shipping."

Rating 10/10 5/5
modified review posted Apr-29-2013

"I like this auto part company. Very fast delivery and reasonable price"

Rating 10/10 5/5
modified review posted Apr-29-2013

"Another problem free order from FCP! Not entirely true; I'd made a mistake when I placed the order - ordered the wrong part. When I realized what I'd done, a call to FCP got it straightened out before the order was shipped. I got the parts I needed with no wasted time or extra shipping costs."

Rating 10/10 5/5
modified review posted Apr-29-2013

"These guys ship fast. My order arrived packaged well and sooner than I expected. Very pleased with them"

Rating 10/10 5/5
modified review posted Apr-29-2013

"Ordered water pump for Volvo s60. Fits great. Excellent part."

 
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