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  • Rating 6.67/10 150 reviews

    6.67 / 100
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  • EyeBuyDirect.com contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 150 Customer Reviews

Rating 10/105/5
modified review posted

"I was leery after reading mixed reviews but for the price we decided to give them a chance.
Just want give my 2 cents. I had great luck with this company. My eyeglass Prescription and my wife's are pretty simple, distance only.
I placed the order on the 6th for 5 pair of glasses with discount for $65 shipped. One of these pairs were sunglasses $35.

Status Updates:
We are working on your lenses. This is the stage in which our optometric team cuts the lens to fit the frame and the prescription. Each lens has to be treated with utmost precision to fit each individual prescription and frame preference.
I called to see if I could talk to a live person, I did and she said looks like your order will ship soon. It takes 2-3 days once shipped.
We have completed work on your lens and will fit it in the frame soon. This may take a day or two since we might have to make slight adjustments to the lens. We don't want anything but a perfect fit to come out of our lab!
I received a tracking number shipping from Cali
Today is the 12th and my glasses arrived here in S. Atlanta

Review: My prescription and my wifes is spot on. I read some reviews on the quality. Are my glasses worth $6.95 + $1 (cost divided by the pairs + discount) for shipping ABSOLUTELY. Are they of the quality of my $300 + Oakleys? not even close, but I knew this going in. I have a number of cars and I bought a few pair to try. I plan to buy more now that I know they can get the prescription correct.

If you keep things in perspective as far as quality and comparing apples to apples then you will happy.


Rating 10/105/5
modified review posted

"I recently joined the many for the need to wear eyeglasses for distance. After spending hundreds of dollars at the eyeglass shop, I hoped there was a better way. I didn't want to have just one pair of glasses for work, home and sports. I was pleasantly surprised at all the choices of size, color and styles that EyeBuyDirect gave me. And who could argue with the price! I punched in my RX, Got a discount off my first order on 2 styles, and received progress reports via email on the status of my order. My friends and family love my 2 new looks! What a great way to buy eyeglasses! Thanks EBD!"

Rating 2/101/5
modified review posted

"Don't waste your money with this overseas outfit. I could not see through the glasses they sent, even though I am wering the exact prescription I sent them. Sure I could return them, but they charged me $10 "restocking fee" so with return shipping (also paid by me) I am out $15 for THEIR incompetence. When I emailed to complain about the restocking fee, they just stonewalled me with "policy" garbage. Customer service is NOT their policy, making money from their mistakes is. "

modified review This review was modified by realsorry on December 14 2012 10:14:52 AM
Rating 10/105/5
modified review posted

"The only negative thing i can say was it took some extra time to receive them as I bought them in the 2 frames for one deal.

I received communications promtly. I was able to have them charge them to my credit card via phone because paypal was such a screw up.

For under $100, I am very pleased.

Rating 10/105/5
modified review posted

"I truly believe that there are WAY too many people that have to bitch about EVERYTHING!
I personally LOVE eyebuydirect!!! I order glasses ALL the time for myself and my son. I have had to order glasses a few times in one month cuz you know kids...lol! I have had a few problems with my own and ALWAYS have recieved GREAT customer service anytime I have had to return a pair.
DON'T listen to everything you read! try it out you will fall in love with your $50.00 pair of glasses! I know I will keep using them.

Rating 2/101/5
modified review posted

"This place is a total bait and switch scam operation that makes totally unusable glasses. It should be illegal to let people sell glasses that are this out of conformity to the prescription. Then, when you ask to have them fixed, they run you through and endless gauntlet or bureaucratic and unhelpful people, none of which can give you the same answer to your questions and none of which appear to be able to talk to each other. You get lured in with the the "promise" of inexpensive glasses, but suddenly when you are weeks into trying to get a pair of glasses that are made correctly, the bait and switch games and hidden fees start. I have no idea how I'm ever going to get a usable pair of glasses out of this, I have already been told the glasses I ordered can't be supplied, and I have been told to except bright pink or purples glasses in exchange (when I ordered conservative metal frames). The amount of time and frustration this has cost me is unimaginable. Do yourself a favor and stay far, far away from this bunch of dishonest people. "

Rating 2/101/5
modified review posted

"My dealings with this band of x#@#@#@# leaves me wishing I never heard of them. Post facto I go on the web to check them out. I discover countless accusations of fraud and scam. What is clear is that they have an Ontario, CA address and a 301 (Maryland area code) which simply says leave a message without even identifying themselves. They gave me glasses that had no resemblance to my prescription. After experiencing dizziness and terrible vision I went to the optometrist who said the glasses they gave me were in no way related to the prescription he wrote. My advice. Simply do a Web search on "eyebuydirect.com" and read the sad tales for yourself."

modified review This review was modified by JoeBleau on December 06 2012 06:28:15 PM
Rating 8/104/5
modified review posted

"Service was fast (considering that Thanksgiving was in the middle). Rec'd in 10 business days. Prescription is fine, price wonderful ($40 for glasses+shipping). Of course, you can't try them on before ordering, but I'm pleased with the results. I'd order again."

Rating 2/101/5
modified review posted

"I would love to give a review of the actual glasses but after nearly 3 weeks, I have not recieved them yet. After a number of emails back and forth to the company all I have is lame excuses...was told 3-5 days to complete the glasses..As of today, they have not been shipped. Was told delay due to Thanksgiving..which would be fine, but they should have been shipped way before that based on their 3-5 day for glasses completion quote.
11/29/2012: glasses ordered 11/5/2012...nearly amonth now and still have not received them....Eye Buy Direct Sucks !!!!

modified review This review was modified by Tammy607 on November 29 2012 08:38:17 PM
Rating 10/105/5
modified review posted

"I just purchased my second pair of eyeglasses from EyeBuyDirect.com and I am very happy with the selection of frames at terrific prices! The website is easy to use and customer support is second to none!"

+ Read user comments
Rating 10/105/5
modified review posted

"I bought 2 pairs of glasses from eyebuydirect.com. I am very happy with them and the cost was unbeatable! Their customer service is also excellent! I will definitely buy from them again in the future."

Rating 10/105/5
modified review posted

"I’ve ordered glasses from EyeBuyDirect twice so far. Right now I’m waiting for my 3rd pair which I placed the order for about a week ago. They are always very prompt in processing the orders and getting them mailed out. They also send me an email every step of the way to keep me updated as to what they're doing. This morning I received the following email (We are working on your lenses. This is the stage in which our optometric team cuts the lens to fit the frame and the prescription. Each lens has to be treated with utmost precision to fit each individual prescription and frame preference.We will probably have this finished by tomorrow and it should take another day or two to fit the lens in the frame you selected. We will keep you updated.) I’ve loved both pair I've ordered and have no doubt that this new pair will be another excellent pair of glasses. The quality is comparable to glasses that I would have paid over $350 for at the eye doctor that I’m getting from you for $100. I will continue to purchase my eyeglasses from Eye Buy Direct and I have told many of my friends about the quality as well as the large selection of frames. (larger than what’s in the eye doctor’s office!)You can get them for a lot cheaper but since they're so inexpensive, when I order I get all the extras I can lots of upgrades like 2: Thin and Lite (1.57)
- Eye Protection and Eyeglasses 1: Anti-Scratch
- Eye Protection and Eyeglasses 2: Anti-Glare
- Eye Protection and Eyeglasses 3: UV Coating
- Photochromic Key: Brown
- Eye Protection and Eyeglasses 5: Photochromic (Light-adjusting)
I was hesitant the first time I placed an order because purchasing eye glasses from a website was not something I’d ever done but decided to give it a try. I’m so glad that I did. It’s nice to know that when I need glasses I know right where to go to order ones that I can afford, are of excellent quality and my prescription is always perfect. I’ve always had a great experience and the customer service people I speak to by phone are always polite and helpful.
When I had my eye appointment I picked out a pair of frames very similar to what I'm getting from EyeBuyDirect. Then told them I wanted all the extras I stated above. The final cost if I had bought them from my eye doctor's office would have been $375. My cost from EyeBuyDirect was $97.50. They have my business every time I need new glasses. Give them a try...you won't be disappointed, you'll save a lot of money and they have a return policy if you have any problems at all. (But I don't expect you ever will).


Rating 10/105/5
modified review posted

"I think EyeBuyDirect.com is great. I've bought many pairs of plastic frames from them because I keep doing stupid stuff like falling asleep with them on and bending them up. They have a good selection, and are inexpensive enough for me to treat my glasses in the rough way I do."

Rating 10/105/5
modified review posted

"For the a lot less than the price of one pair of glasses at Perle, I got 5 pair of glasses here at EyeBuyDirect. A couple years ago, I left my $400 progressive-lens glasses in the Houston Airport. Guess what? That was a horrible loss. Now, I have several pair of glasses from which to choose, and if I lose a pair, it's not a major financial loss anymore. I tell everyone I know about EyeBuyDirect, and I tell people I don't know whenever the opportunity arises. I hate money waste...mine or anyone else's. I have ordered 3 times, bought 5 pair of glasses, and have not had any problems whatsoever. I think people who still get glasses at the eye doctor's are crazy."

Rating 10/105/5
modified review posted

"I wasn't sure what to think when I found this website, especially since the prices were so cheap. After viewing all the beautiful glasses I finally caved and bought a pair but I was skeptical about what I was doing. I must say, this was the BEST online transaction I have ever had and my glasses are beautiful, even prettier than the picture on the site! They fit perfectly and they are definitely high quality. I had my glasses in my mailbox exactly one week after placing the order! Even the packaging is great! I highly recommend this site to everyone! Why pay hundreds and wait weeks to get a pair of glasses when you can order them here, pay a small fraction of the cost and have great glasses in a matter of days?!?! Great job eyebuydirect!!"

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