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2,373 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","store_rating":"9.47","total_reviews":"2373"}, "store");)
reply posted May-13-2013 “Thank you for your recent order with us. As we discussed over the phone, we do sell our own brand for the Irish Breakfast tea. Please view this link: http://www.englishteastore.com/1mt-ib.html. We have this available in a 4oz or in a 16oz. Please feel free to contact us toll free at 877-734-2458 if you have any further questions.”
reply posted May-13-2013 “Thank you for your recent order with us. We apologize that you did not receive a reply to the emails you sent us. We are going to ship you a new teapot and tea strainer at no additional cost. We would like to ship you a Darjeeling tea as well but would like to confirm which Darjeeling tea you wanted exactly. Please contact us toll free at 877-734-2458.”
reply posted May-13-2013 “Thank you for your recent order with us. We are happy to hear that you are satisfied with your purchase. Please be advised the shipping method selected for your order was Economy shipping. Economy shipping has a 2-3 business day processing time as mentioned on the website. Transit time must be calculated as well; for the free Economy shipping that is 3-10 additional business days. We apologize for any confusion. Your order was shipped with the Economy shipping method selected. Please keep in mind we also offer many forms of expedite shipping if an item is needed sooner. Please contact our customer service department at 877 734 2458 with any questions.”
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posted May-11-2013 
![Share](javascript:share_rating({"review_body":"Sent the wrong tea and told me I had made a mistake ordering. Fine. Ok. The teapot cracked all the way across the top on the first use. The tea strainer broke before it could be used. I emailed customer service about the broken items and included photos but they chose to ignore me. If they don't make it right, I'll never order from them again which is hugely disappointing as they sell a product no one else carries and are close enough to me for shipping to be close. ","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2816201#comment2816201","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"cassie_lilly","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"tea box came in with no delays and in good condition. Documentation was in order I was pleased and will order from this business again","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2816179#comment2816179","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"cobcreek","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am completely satisfied with the products I ordered. My only complaint is that it took 4 days to process my order. Then it took another 2 days to ship my order.","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2815913#comment2815913","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"tat2dlady","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service at great value.","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2813923#comment2813923","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"andersson_darren","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service! Delighted with items ordered.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2811963#comment2811963","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"scubakat","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I love everything I have purchased and my orders arrive quickly.","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2810089#comment2810089","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"jhartman-700","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The lovely navy blue teapot and the Earl Grey tea arrived promptly and in pristine condition. All of my experiences with the English Tea Store, going back a number of years, have been positive.","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2808449#comment2808449","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"harrymbayne","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Awesome tea, it arrived on time. Good value! ","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2807663#comment2807663","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"timbrad58","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very satisfied. The Taranjulie Estate tea is delicious.","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2806431#comment2806431","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"awsmileahw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"the tea is very good, the shipping worked....","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2805159#comment2805159","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"jv2351","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am extremely happy with the items I purchased and delivery was very fast. I will definitely shop again!","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2800349#comment2800349","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"mon33163","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great tea; great service. Where else would you go?","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2797695#comment2797695","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"christine-12","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great online experience, highly satisfied again. ","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2797535#comment2797535","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"stkilda1966","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast delivery of quality product","link":"http:\/\/www.resellerratings.com\/store\/English_Tea_Store\/review\/2788193#comment2788193","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/English_Tea_Store.jpg","store_name":"English Tea Store","username":"machowley","rating":"5"}, "single");){kind=link}
"I'm not sure I like the loose Twinings Irish Breakfast Tea, I called about it and the staff was very responsive. I wish they had another brand of loose Irish Breakfast Tea I could try."