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RatingsRating
Store InformationStore Info
Full Rating Profile
  • English Tea Sto English Tea Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.29/10 7.29/10
    Chance of future purchase: Rating 7.71/10 7.71/10
    Shipping & packaging: Rating 7.92/10 7.92/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,870 Customer Reviews

Rating 10/10
5/5
modified review posted

"Delivery was on-time and arrived safely because the items were packed very well."


Rating 10/10
5/5
modified review posted

"Worked flawlessly as described. Will order from the store again."


Rating 10/10
5/5
modified review posted

"Love the fresh tea! Also, the delivery was very quick. Nice store to do business with."


Rating 2/10
1/5
modified review posted

"I canceled my order because the item was unavailable on back order. However when I purchased it the listing said in stock."


Rating 8/10
4/5
modified review posted

"Order was backordered and I was not notified which lead to my disappointment on service. The products are of great quality and value. If the customer service improves I would give it a better rating."


Rating 2/10
1/5
modified review posted

"I ordered the product and 5 days later for an email that it was or of stock!!!! Totally unacceptable. And if you go back to the website it still says it is available. Will never order through them again"


Rating 10/10
5/5
modified review posted

"Would order from again! Easy to deal with."


Rating 10/10
5/5
modified review posted

"The selection was good and the prices very fair. I will be sure to always check here first when I am shopping for tea on line."


Rating 10/10
5/5
modified review posted

"Amazing quality products and fast shipping. Love this store!!!"


Rating 10/10
5/5
modified review posted

"I have been to England last year, I love it there so I'm happy with your store because I can get some of the things I would buy in England I like your products."


Rating 10/10
5/5
modified review posted

"The English Tea Store always come through with the right products and prices."


Rating 10/10
5/5
modified review posted

"It's great to get some thing's from home pity we can't get bacon and pork pies "


Rating 6/10
3/5
modified review posted

"My item has been backordered so I never received it to write a fair comment"


Rating 10/10
5/5
modified review posted

"Our tea items arrived within 1 week. The fruitcake has been back-ordered."


Rating 2/10
1/5
modified review posted

"Very poor customer service, as well as shipping. Broken jars of jelly, one package of biscuits expired. Have yet to receive a reply after 5 days. Beware from buying from this company, they don't value their customers whatsoever. "


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English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.