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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 3.75/10 3.75/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

2,700 Customer Reviews

Rating 8/10
4/5
modified review posted

"I was a little disappointed about the delivery time, but the teas are as expected. Thank you for such a service that I can not access in my home town."


Rating 10/10
5/5
modified review posted

"The recipient of my gift was elated!"


Rating 10/10
5/5
modified review posted

"Excellent service, really quick shipping. Would definitely buy from them again :-)"


Rating 10/10
5/5
modified review posted

"Their Tea is great and it comes within a reasonable amount of time."


Rating 10/10
5/5
modified review posted

"It is very convenient and easy to order from the English Tea Store. The products are excellent and arrive in fine condition and promptly."


Rating 10/10
5/5
modified review posted

"Great products, great prices, carefully and quickly shipped. Thanks!"


Rating 10/10
5/5
modified review posted

"I was impressed with how quickly my order was received and we were pleased with the product received. thank you!"


Rating 10/10
5/5
modified review posted

"Not only did the English Tea Store have all the tea varieties I was looking for (and many more), at very reasonable prices, but when I couldn't find a particular tea, the person handling the online chat very quickly pointed me to the right place and was very helpful."


Rating 8/10
4/5
modified review posted

"Offered free shipping for orders over $50 but didn't apply for Alaska and didn't even offer a discounted shipping rate for Alaska,"


Rating 10/10
5/5
modified review posted

"I placed my order and got it the next day. Plus, a lady called me prior to shipping to tell me an item was out of stock and she suggested a replacement that was even better.

The lemon curd and clotted cream was beyond belief. One of my tea guests is a certified tea expert, and she raved about the lemon curd. She said it tasted like home made.
"


Rating 10/10
5/5
modified review posted

"English tea store has beautiful merchandise. I have bought teapots, cups, tea cozies, food and accessories and have been very happy with all my purchases. There customer service reps are very pleasant and always helpful"


Rating 8/10
4/5
modified review posted

"This is a great product for the price. The only drawback is their shipping options, which are either slow or expensive. Just make sure to order earlier than you actually want it."


Rating 10/10
5/5
modified review posted

"the ordering process went well and the tea arrived within a very short time--am enjoying the tea I ordered and am planning to place another order shortly for several other teas"


Rating 10/10
5/5
modified review posted

"All six teas I purchased are excellent teas. "


Rating 10/10
5/5
modified review posted

"Your service is prompt and timely, product selection is very good, prices are acceptable and I love your draw string tea bags, Charles"


English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.