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RatingsRating
Store InformationStore Info
Full Rating Profile
  • English Tea Sto English Tea Store Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.73/10 7.73/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,895 Customer Reviews

Rating 10/10
5/5
modified review posted

"Was told items backordered. Received 5 days ago. Will reorder from them next week. Thank you."


Rating 10/10
5/5
modified review posted

"Everything came in tact and well packaged - the receiepeint was overwhelmed with the tea selections!"


Rating 8/10
4/5
modified review posted

"3 items were back-ordered out of 6. Wish they would update site so if back-ordered site would say so. I had no problems with cancelling the back order. Never received my refund tho. love the products..just when I can get them!!"


Rating 10/10
5/5
modified review posted

"I was happy with the product.
Shipping seemed fairly quick.
Price was reasonable.
"


Rating 10/10
5/5
modified review posted

"The quality of the products I ordered were superb and the ordering process was mostly easy."


Rating 2/10
1/5
modified review posted

"This process was long complicated an unsatisfactory"


Rating 4/10
2/5
modified review posted

"Ordered a week before Valentine's and did not receive chocolates til 3 days after valentines day
Was very upset
Will never ordered agsin
"


Rating 10/10
5/5
modified review posted

"I have purchased from them twice. The only thing that surprised me and it is not a big deal is that it took a while to be delivered. I believe it was over a week and since it was come from PA to Long Island that seemed a little long but as I said not a big deal and I will be re-ordering"


Rating 10/10
5/5
modified review posted

"English Tea Store has to be my very favorite online store. The reward points system helps me get amazing discounts on the already incredibly good prices. The items I get from English Tea Store are always 5 star products, and I couldn't be happier with my purchases. Overall I would just say I love English Tea Store!"


Rating 10/10
5/5
modified review posted

"The delivery was timely. Although one set of items I ordered was out of stock, I received them when they said they were going to deliver it. Out of two boxes, only one item was damaged. Everything was packaged well. I'll definitely buy from them again if needed."


Rating 10/10
5/5
modified review posted

"They did a great and they always have done a great job and hopefully, they will continue to do a great job."


Rating 8/10
4/5
modified review posted

"Part of my order had to be refunded because they didn't have it."


Rating 10/10
5/5
modified review posted

"I have ordered from the English Tea Store many times and my order or high quality teas has always been delivered promptly and correctly. "


Rating 10/10
5/5
modified review posted

"I was happy to receive all of my items in a timely manner."


Rating 10/10
5/5
modified review posted

"They provided fast reliable service."


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English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.