Emma Parker & Co Reviews - page 3 - emmaparkerdiamonds.com Ratings at ResellerRatings

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Rating 9.83/10 59 reviews

9.83 / 100
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Emma Parker & Co is a merchant member
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All Customer Reviews (59)


Rating 10/105/5
modified review posted

"Stunning Product, Stellar Service!!!
My wife of 42 yrs lost her diamond on a 2 wk backpacking trip in Utah. After a good deal of searching of jewelry stores, found Emma Parker on-line. Thank Heaven. Tim was like working this through with an old friend. Very timely responses to email and phone enquiries. Superb service, and I KNEW he cared that we end up with something we'd be happy with for another 42 yrs! WE DID!!...and for a very reasonable price. You will absolutely not be disappointed. Through the process I very much appreciated the site's educational info re. selecting diamonds; very helpful; helped me get something we certainly couldn't afford a few decades ago. Go for it; You won't be disappointed!
"



Rating 10/105/5
modified review posted

"The engagement ring from Tim at Emma Parker is fabulous. Priced lower than similar rings at brick and mortar stores, this ring is simply stunning. Tim convinced me that I could not find a better looking stone at my price and he was RIGHT. The ring came in (on free overnight shipping!!!) and is better looking than any ring I viewed in a store.

Tim, you have a customer for life!!
"

Rating 10/105/5
modified review posted

"Agree with all other comments. When dealing with Tim you really do feel like you are the only customer he has. His attention to detail and willingness to communicate are legendary. To purchase a diamond (and select a setting that you have never tried on) from another country (we are in Australia!) from someone you have never met and then navigate through customs and duties may seem daunting (maybe even foolish?) but Tim held our hand through the whole process and the visual result, the quality and the value, exceeded our very high expectations. You can deal with this company with absolute confidence. Better choice, better service and better value than any high end jewellery store I have ever physically walked into (oh yeah, I've been in quite a few :-))"

Rating 10/105/5
modified review posted

"Tim at Emma Parker & Co helped me find the perfect Montana sapphire for my custom designed engagement ring without setting foot in his store (I live in Denver, Colorado). I had already designed a ring with a local jeweler but could not find a sapphire that included paperwork indicating where the sapphire was mined. Finding a stone that was mined in a socially and environmentally responsible manner was extremely important to me and my fiancé.

I was impressed from the beginning with Tim because he responded immediately to my inquiry and there was no pressure to buy the most expensive sapphire. The time he dedicated to me over the phone and email to answer all of my questions and find the perfect stone made me feel like I was working with him in person. When we had narrowed my choices down to two stones, Tim mailed both stones and let me choose which one I wanted. I kept one and returned the other one at no charge. If I didn’t choose either stone, Tim would have refunded me fully for both stones.

I could not have received better customer service from Tim. Given the significance of the purchase in my life and being nervous about making a purchase like this from a distance, Tim did an excellent job making me feel comfortable throughout the entire process. Tim gained my trust and found me the perfect stone. I cannot recommend Tim and Emma Parker & Co highly enough.
"

Rating 10/105/5
modified review posted

"Beyond Amazing - My only regret is only being able to buy her one engagement ring from Emma Parker & Co. I will certainly be back for more jewelry in the coming years...

Having recently proposed to my girlfriend, (with a "Yes," thankfully!), I am now free to write about my experience with Emma Parker & Co., and there are simply not enough ways to describe how Tim Andre made such a monumental transaction both enjoyable as well as seamless. Tim was the consummate professional throughout our transaction, and always treated my purchase as though I was his sole customer. There was never a feeling that Tim was too busy to deal with the details, and from his rapid responses I wondered if he ever slept at all! Even during a massive convention in Las Vegas, Tim was able to assist me by providing numerous photos of various rings until I found "the one," a tension-set ring that has delighted my new fiancee beyond measure and caused enough "oohs" and "aahs" to allow me to be unabashedly proud of myself.
When I had found the setting I wanted, I advised Tim that I was hoping for a blue sapphire center stone, and within days he had found one that has continued to captivate both my fiancee and I. It is simply amazing, and as I was purchasing from abroad, he routinely sent me high-quality images so that I could see every aspect of the ring. Even the diamond side stones were perfect. When I had some trouble finding a shipping address for such an important item, Tim was very understanding and allowed me the necessary time to locate somewhere suitable.
For all the men who are scanning the internet feverishly for a ring for their future bride, trying to find "the store," I can tell you, in no uncertain terms, that you have found it in Emma Parker & Co. There is nothing like the feeling of seeing, out of the corner of your eye, your new fiancee admiring her ring quietly with "that" smile, and I will always be thankful that I bought it from Emma Parker & Co., and had Tim there to help me throughout the entire process. The pricing was excellent in regards to the stone and setting, and I am tremendously satisfied in terms of value.
It is rare to find a businessman that can transform an online, international transaction into an informative, thorough, and enjoyable experience, and Mr. Andre managed to do so with such a pivotal purchase as this engagement ring. I fully recommend Emma Parker & Co., and wish anyone out there searching for an engagement ring the best of luck with their proposal!
"

Rating 10/105/5
modified review posted

"April, 2011
We would absolutely buy again from Emma Parker & Co.

My husband and I purchased my engagement setting from another Seattle company, which was beautiful but overall a terrible customer service experience. Unwilling to work any further with that custom jeweler (Hint: It's in Northgate) to purchase the loose diamond main stone, we began looking looking online. We found the website and were impressed with the prices, and even happier to see that the company was located right here in the Puget Sound!
After contacting Tim with our specifications, he spent about a month looking for the right stone. Because we already had the setting, the diamond had to be very specific to fit it. He was even pickier than we were! Long story short, despite knowing our budget, Tim got us a beautiful emerald cut for about $2,000 less than what we were willing to spend.
Tim's diamond technology in the office is impressive, he did all the paperwork for our insurance purposes, and even had the diamond set for about 1/7 of the price that other "___ Lake ___ ___" place was willing to. (They tried to charge us $500 just for setting the stone, even after we bought our setting there!)
We've recommended Emma Parker & Co. to all our friends, and as we look to purchase a pair of diamond solitaire earrings for me this Christmas, we will definitely be consulting Tim.
Thanks for a great experience and a beautiful diamond that gets compliments daily!

Bethany & Ben
"

Rating 10/105/5
modified review posted

"Tim at Emma Parker & Co. helped me get the perfect design for my fiance custom-made for the stone I had. He ensured that the designer had the exact measurements and weight of the stone and the result was stunning."

Rating 10/105/5
modified review posted

"My experience with Emma Parker & Co was fantastic. I came across their website and could not fault their beautiful designs. I was astounded when their prices fit into our budget. Tim helped me design my dream engagement ring. He guided me through the whole process and even though I was on the other side of the world, he kept me up to date on the process, sending me emails and photos.

I would be happy to order through Emma Parker again, their diamonds are fabulous.
"

Rating 10/105/5
modified review posted

"Emma Parker is the absolute BEST when it comes to customer service and jewelery! I first contacted them in 2008 regarding an engagement ring. I was a bit hesitant to order my engagement ring online, but from the first email Tim made me feel as if I was the only customer he had. I felt like I had known him for years! Tim is the ultimate customer service person. He worked with me to custom make an engagement ring for under $1000.00 that I have received compliments on almost every day I wear it. Nearly 3 years later I have returned to Emma Parker to create a custom wedding band. I was recently asked to talk about the most incredible customer service experience I have had. The first experience that came to my mind was Emma Parker. I always find it incredible that although I have only communicated with Tim via email, I feel as if he is one of my dearest friends. The care, quality, professionalism and attention Emma Parker has provided to me far surpasses any experience I have had online or in person! I cannot say enough great things about Tim and Emma Parker. I know buying jewelery online is a bit of a gamble, but if you put your trust in Tim and Emma Parker you will not be sorry. I have recommended Emma Parker to many people and I will continue to do so. I know I will always have a friend in Tim and my only regret is that they are all the way in Washington state, so Tim will not be able to attend my wedding. I will be forever grateful to Tim and Emma Parker for making my engagement ring so beautiful and so memorable and I'm sure my wedding band will be equally gorgeous! Emma Parker is the BEST and I cannot recommend them enough!"

Rating 10/105/5
modified review posted

"I purchased a custom engagement ring in May of 2011, the customer service was excellent, the ring is amazing, absolutely no complaints, I would recommend Emma Parker & Co to everyone!"

Rating 10/105/5
modified review posted

"Tim at Emma Parker & Co was the best! He was always so wonderful to me, every time I contacted him, he responded within minutes! My ring turned out EXQUISITE!"

Rating 10/105/5
modified review posted

"I knew what my girlfriend dreamed of as a perfect ring, but after searching high and low there really wasnt much on offer in that style. Then I found Emma Parker & Co and they had the perfect ring at the perfect price. I contacted them immediately and Tim Andre responded, we went back and forth through email designing the perfect ring and even when i had difficulty waiting for my funds to come through to buy it, he was very patient and managed to keep the diamond price the same.
When it came to paying I was very nervous about doing this online so I did my research! I had contacted all the ring designers to ensure the legitimacy of the company- All of them responded quickly to inform me that Tim is one of the best in the trade. So with my fears and nerves calmed I made my payments. 2 weeks later I had the perfect ring with the perfect diamond, looking even better then I could have imagined.
I will recommend this company to anyone, Tim really cares about you and your needs and is very patient, never pushy and works well within your budget.
Thanks Tim for helping to make my engagement all the more special with a ring I believe she loves more the me!
"

Rating 10/105/5
modified review posted

"NF3252011.

This experience was intimidating going into it. I spent a lot of time going to local jewelers and speaking with a couple companies that i found online. None of them could hold a candle to Tim and his company Emma Parker. Initially Tim and I had a conversation on the phone and from there on I knew I found my person. Tim was very hands on through out the process and was very responsive when i had a question. My fiance was blown away by the ring and I would highly recommend this company to anyone looking to purchase some beautiful jewelry. I will most definitely use this company again in my future and I highly recommend to anyone to do the same.

Thanks again Tim!!!
"

Rating 10/105/5
modified review posted

"Purchasing the setting for our engagement ring was a fabulous experience with Tim. He helped us with the custom design created by Adam at Sareen. He was quick to respond with ideas and he was patient. The results are fabulous and now we are ordering the wedding bands to match. After a not so wonderful experience with a jeweler in San Francisco this was a refreshing experience. We will shop with Tim again... and again!"

modified review This review was modified by mkallio on June 15 2011 06:13:56 AM
Rating 10/105/5
modified review posted

"An excellent store. I got a beautiful engagement ring and wedding band, with the latter coming on short notice in time for the wedding. Thanks so much!"

modified review This review was modified by David2222 on April 26 2011 07:17:58 AM
 

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