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eastcoasttvs.com

Consumer Electronics

Rating 9.29/10 248 reviews
(1,131 lifetime reviews)

9.29/100 (6-month rating)
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All Customer Reviews (1,131)

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Rating 8/10 4/5
modified review posted Apr-12-2012

"Purchased my TV a couple of weeks ago, didnt opt for any of the 'extra' options. The end result with the same as if i would have gone through a mayor channel store, only that i saved hundreds of dollars! Honestly would recommend to anyone over any other online retail.
TV was back-ordered, got a simple call saying that they would receive new shipments within a week. Week past, they got the tv in and expedited my delivery...again very pleased with the outcome. "

Rating 8/10 4/5
modified review posted Apr-06-2012

"I recently purchase a 46" Samsung smart TV from East Coast TVs and I am absolutely confident that they provided the lowest possible price I could have gotten anywhere else. The TV is great and you can't beat the price - and as that was the most important thing to me, I am mostly satisfied with my experience.

I waited a few days to write this review to make sure I had adequate perspective and I think that the moral of the story is that you get what you pay for - the product is legit so the customer service suffers a bit. When I called to confirm the online order I placed, I asked if I could pay over the phone or if I needed to mail in a check and the sales rep immediately offered COD, which was fine with me. He then said that the TV was backordered in their warehouse in Miami, but that they had two available in the NJ warehouse - I truly appreciated that he made those two available to me, given that I was anxious to get my TV. However, they came at an additional $25 in shipping. Then, when I got the invoice, it was actually an additional $29 in shipping. The sales rep could not have been nicer about the mix up in pricing, but I didn't appreciate the lack of transparency from the beginning in the cost of shipping. As I said, the cost was still the lowest around, so fine.

The shipping company ECTV uses, however, should be forced out of business - I actually can't believe they are in business after my experience. There was zero communication from them and I had to call no fewer than 10 times over the course of 24 hours to (1) find out when my TV was actually going to be coming to my apartment, since I had to be home to get it (2) make sure that the appropriate insurance paperwork had been filed with my building. Seems pretty simple, no? Apparently not for "Messenger for You." Then the delivery was nearly an hour late in my 4-hour (2-6pm) delivery window and I received no call before hand as promised.

All in all, I'd recommend ECTV if cost is your primary concern - but the process is not without its headaches."

Rating 10/10 5/5
modified review posted Apr-06-2012

"All smooth and without problem, great customer service, lowest online price.
You can not ask for more.
Very happy with product. "

Rating 10/10 5/5
modified review posted Apr-06-2012

"I bought two Samsung LED TV's from East Coast and could not be happier with the quality of the products or the price, service and support provided by East Coast. The buying experience was excellent and I would definutly recommend them to anyone interested in purchasing a new television."

Rating 10/10 5/5
modified review posted Apr-04-2012

"Great price, fast shipping! Can;t beat it!!"

Rating 10/10 5/5
modified review posted Apr-04-2012

"Excellent, profficient and courteous service. I recieved quality treatment and product from East Coast TV. I have already recommended this company to numerous people. Hurry if you want to do business with East Coast TV because I think they will be closed soon due to the low, low prices they charge. I don't know how they can stay in business ? Best of all I saved $900 and recieved my order in 2 days !! Best Buy and PC Richard don't have a leg to stand on when comparing them to East Coast TV.!"

Rating 10/10 5/5
modified review posted Apr-04-2012

"Good Fast Cheap. Will Come Back to Shop more."

modified review This review was modified by Mrinal on April 04 2012 02:47:21 PM
Rating 10/10 5/5
modified review posted Apr-04-2012

"I recently purchased a TV from East Coast TVs and had a great experience with them. The ordering process was easy, and their pricing was unbelievable. Saved a lot of money ordering through them. I did purchase the white-glove service and the TV arrived without any problems, although it took a couple of days longer than expected. I would recommend them to friends/family and would order additional items through them. "

Rating 10/10 5/5
modified review posted Apr-04-2012

"Excellent service. I order late Saturday, they called on Sunday to confirm model. Shipment was fast, with the correct product arriving on time and undamaged."

Rating 10/10 5/5
modified review posted Apr-04-2012

"Just bought a Weber s-470 grill from ECTV. They had the BEST price on the net, with free shipping and no tax. Received my grill in 11 days and it was in perfect shape upon arrival. Had good communications as to when to expect it and it was spot on. The shipper was AM Home Delivery and they were very prompt and friendly. I would recommend both of these companies on my experence as it could not have been better or cheaper for me."

modified review This review was modified by JRM-from-Adrian-MI on April 04 2012 11:54:44 AM
 
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