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RatingsRating
Store InformationStore Info
Full Rating Profile
  • East Coast TVs East Coast TVs Elite Status
    • Address: 601 West Linden Avenue, Linden NJ, 07036
    • Contact: customersupport@eastcoasttvs.com
    • Phone: (866) 496-5784
    • Customer Support: (866) 496-5784
    • Business Hours: Sun-Thurs: 10am-7pm. Fri: 10am-2pm.
    • Fax: (908) 698-0592

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.66/10 9.66/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 8.69/10 8.69/10
    Customer service: Rating 9.16/10 9.16/10
    Return/Replacement policy: Rating 9.60/10 9.60/10

2,523 Customer Reviews

Rating 10/10
5/5
modified review posted

"Hey this company is the best any problems with & order and they take care of the problem right way so buy from them and you'll be a HAPPY customer."


Rating 10/10
5/5
modified review posted

"Very profesional, loyal to there promise and their word. Best of the best. no one can beat there low price and service. I will continue be their custumer I will recomend then.

Better than Best buy!
"


Rating 8/10
4/5
modified review posted

"Update 2: The TV was delivered in a timely manner, and the delivery crew were very courteous. The manager did go out of his way to make sure we were satisfied, so East Coast TVs deserves credit for that. On the other hand, the sales rep did lie about the two panel types, and about not having the TVs in stock (since Tony was able to get one shipped right away). I get the impression from other reviews that this is not an isolated incident, but a recurring sales pitch. The company does have great prices; just be aware that you might have to do some fighting to actually get what you bought. ----------------------------------------------------------------Update: The manager, Tony, contacted me to address my concerns. He assured me I would be receiving the Samsung panel at the original price, and that it would be shipping in a day or two. I will update my review when I have received the TV, but for now it is clear that Tony is very concerned that his customers are satisfied with their shopping experience.------------------------------------------------------------------------------------------------------------------------------------Classic "bait and switch" operation. I ordered a Samsung TV, then had them call and tell me they were "sold out", but that the panel for the model I ordered was actually made by an off brand. They'd be willing to sell me the model made by Samsung for only $600 more. I did some research, and only Samsung has ever made the panel for the model I ordered (verified by Samsung in writing). They were trying to charge me $600 more to get the same product I ordered. When I tried to confront them on this, they told me tough, and that "both models" were sold out now, with no hint as to when they'd get more. This was two weeks later, and the whole time the TV continued to be listed on their site as "available- ships in 1 to 2 business days". They tried to rip me off, then blew me off when confronted. Beware when shopping here."


Rating 10/10
5/5
modified review posted

"I managed to work out a great deal at about 30% below the price of my local sellers and got white glove delivery included. Very satisfied in the end."


Rating 10/10
5/5
modified review posted

"East coast helped me upgrade my original order and got me a better tv at a price I could not beat in my hometown. The white glove delivery was reasonable and set up properly. My second tv from them and I tell everyone about them."


Rating 10/10
5/5
modified review posted

"With tons of store front and online retailers, it can be sometimes very tough to know who is giving you the best product with the best price. East Coast TVs has on many occasions proven to be the one to go to. I have purchased many tvs and other products from them and their service, shipping, and lets not forget product has been nothing short of stellar. Thank you for all your help and support over the last several years and I will continue to buy from you in the future. CJ Cohen"


Rating 10/10
5/5
modified review posted

"Great prices. Do not be intimidated by some of the reviews. They were nice to deal with. The only negative is it took 10 days to get my TV but I saved $400 so it was worth it to me."


Rating 10/10
5/5
modified review posted

"Great Experience!

Suggest checking with East Coast TV before every TV purchase. Needed a TV and unfortunately they did not have it in stock. A representative contacted me to tell me it would be about 10 days and offered another higher quality at the same price to get me out of a bind. Thanks East Coast TV, I will definitely buy from you again and continue to tell everyone I know that is looking for a great deal on a TV.
"


Rating 8/10
4/5
modified review posted

"Dealing with East Coast TVs is great, for fast and trust. We have bought Smart Samsung TV which has arrived in short time with hassle free.

I'm happy with my tv and will continue dealing with East Coast TVs for great prices.
"


Rating 10/10
5/5
modified review posted

"I was impressed at the price from East Coast TV. It was by far the cheapest price on the internet including local major stores. I had the white gloves delivery, which I would recommend and they were still cheaper in price. The salesperson was very helpful. I would recommend them to my friends so I'm rating them 5 stars and 2 thumbs up.
























































































































































































































































































































































































































































































































































































































































































heapest price around. I had all the bells and whisles
"


Rating 10/10
5/5
modified review posted

"I was very impressed with the way you guys do business Everything went just the way you said it would. Thanks for a great experience and deal.

Jerry
"


Rating 10/10
5/5
modified review posted

"I had never ordered a TV online before this and I was a little hesitant, but the price was SO GOOD compared to Retail stores I just had to try it. I called East Coast TVs Customer Service before completing my order, just to ask some clarifying questions and set my mind at ease regarding waranty, delivery, etc. They were very infomative ad helpful. I opted for the white glove service since I wanted to make sure the TV actually worked before I became liable for it (in lieu of them just leaving the box.) This just means you get to make sure it isn't cracked and that the TV works before you sign for it - they don't install it or anything. I've had the Samsung 4k Ultra 3D HDTV 7 months now and still LOVE IT. I have had a couple of issues, but those were due to SAMSUNG scheduled updates and SAMSUNG addressed those easily. I am now more comfortable buying large appliances online thanks to East Coast TVs! I will definately utilize them again and would certainly recommend them to friends and/or family!"


Rating 10/10
5/5
modified review posted

"Friendly, fast and competitive pricing or better. Fast and reasonable shipping. A+! "


Rating 10/10
5/5
modified review posted

"My order for a 65" tv was taken by a manager who was nice. He gave me a price for the tv which even though was higher than the advertised price online but was less than the market price. I okayed it and received the tv as promised. No hasels. "


Rating 10/10
5/5
modified review posted

"I highly recommend East Coast TV's. They have the lowest prices for TV's on the Net and of every retail store I know. Their purchase processing needs a bit of improvement, but they still come up with amazingly lower prices for top of the line TV's. "


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East Coast TVs is a merchant member
East Coast TVs participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.