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"Overall the experience was good. The staff was really friendly and helpful. However, I had to dock one star because I still haven't received my cashout check after 2 weeks. It doesn't even show as shipped, just "Processing"."
"It was fast and very easy,Got my purchase as the date said it would arrive."
"They offer a great alternative to the local vendors. Just wish I would have known of them back when I had some new and unopened items. eStarland would have been an even greater service to experience. They provide what the say and even a bit more.I hold high regard for good customer service. They have it."
"Great company to order from. They always add new games and accessories daily, and everything is always in excellent condition. Friendly customer service reps to help you if you have any questions or problems. "
"Probably the best thing about eStarland is they give you top dollar for your trades, and their used games are reasonably priced. Made my first trade and bought my fist used game-both transactions couldn't have gone smoother!"
"I am still awaiting the arrival of my order that should have been here yesterday"
"The shipping was very fast. In fact, I was surprised that I got it so fast. I was expecting it to take a week or something, but it only took a few days before my package arrived. The item was what I ordered and it was in perfect condition."
"I am very sorry that it took me so long to send the survey back, I was very please with the customer service rept,That I spoke with.Oh one thing about your odering from your site can be a little complicated.But it might just be me I dont do very many on-line purhcases,but thanks a lot. (Betty)"
"Always an excellent place to trade in your games. Good service and great value."
"I cannot weigh in on shipping, as I picked up my order in store. The rest of the online experience was fantastic. The website is extremely intuitive and easy to use, the enormous inventory is organized clearly, and there are great descriptions and pictures of all the items. Stepping inside of eStarland is incredible, but the website almost entirely emulated what it's like to shop in the store (with the exception of the cute girl behind the counter)."
"Collecting games for 20 years and I'm amazed at the condition of their merchandise! I will shop here frequently. "
"The shipping process is very slow. I have not received my order.No confirmation or "item has shipped" email. Storemust be under new and poor management."
"Good. I ordered the product I was shopping for and got great service. Thank you so much."
"Always been a pleasure to work with and easiest way to trade and sell."
"customer service responded quickly to emails."
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