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dynamichomedecor.com

Home & Garden

Rating 9.27/10 24 reviews
(87 lifetime reviews)

9.27/100 (6-month rating)
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All Customer Reviews (87)

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waynecrabb
Rating 10/10 5/5
modified review posted Sep-13-2011

"Michael, received my order today and am very pleased with it and the service except i did not get my FREE BLU RAY PLAYER as promised, the delivery guys did not no anything about the bluray player but said it would probably be delivered by UPS, well i want to make sure that is correct and when will i get the player, thanks
wayne crabb
400 myrtle court
loganville, ga 30052
678-571-3000
waynecrabb@bellsouth.net"

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azangler72
Rating 2/10 1/5
modified review posted Jul-19-2011

"This company is very disreputable. We ordered a Tv Cabinet from them. When it was unpacked the shipper noticed that a piece about the size of a deck of playing cards was broken off on the bottom, so we refused delivery because it was damaged. We contacted them for a refund and they stated that we should have accepted the delivery because the broken piece was not noticable from outside. That was rediculous! Even the people delivering the cabinet said we should not accept delivery. Components of the cabinet were pressed wood which made the cabinet very over-priced for its quality. Pieces had to be bolted on and they did not even line up correctly. When we demanded the refund they charged us $300 to return the piece of broken furniture. Do not buy anything from this company as they will cheat you if it arrives in a damaged condition. Supposedly you are supposed to accept damaged merchandise if it is not noticeable on the outside of the cabinet. A reputable company would never demand that you accept damaged merchandise."

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+ Read user comments
modified review posted Jul-21-2011

dynamichomedecor, Dynamic Home Decor / dynamichometheater.com rep has responded

“Unfortunately sometimes we get bad reviews.

We try hard to satisfy every customer as best we can. This particular item did get a minor amount of chipping to the underside of the cabinet in an area that is neither structural nor effects the "finished" areas of the cabinet that would be visible unless you turned it over and looked REAL hard for the chip to the MDF (medium density fiberboard) which is used in the construction in nearly all imported furniture today in some capacity - even VERY expensive pieces form the finest manufacturers - in order to keep costs down and environmental impact to a minimum.

There is nothing wrong with this cabinet, and we probably would have offered a 20%-30% discount for the minor damage to satisfy the issue.

If anyone wants to see pictures of the "damage", I'm glad to share them with you.

We did charge her for the refused shipping amount for the white glove delivery, (actually, significantly less then what we were charged) which she has every right to dispute with her credit card company. But that is our policy when we deem that the refusal of delivery reason as either buyers remorse or just plain silly.

And this furniture manufacturer is one of the best rated overall lines over at buzzillions.com (whom we are not affiliated with).”

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dadelauter
Rating 10/10 5/5
modified review posted Jun-30-2011

"Great prices, easy ordering, and exceptionally quick delivery! I would recommend this site to anyone!"

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newhomeowner
Rating 10/10 5/5
modified review posted Jun-03-2011

"While the order process was smooth and direct, the delivery from Fedex Freight was bungled. They neglected to call for an appointment and couldn't find the delivery in the local depot. Finally after a lot of phone hold, repeated calls, confusion and dealing with some extremely rude Fedex people, the shipment arrived. At least the actually delivery guy was very helpful and polite.

During assembly I noticed that one of the chair parts was damaged, and I immediately called the vendor (Home Styles) and they graciously promised to send a replacement part "to arrive in 3-5 days". Two weeks later, it finally arrived.

Overall, the quality of the set (outdoor dining table with 6 rocker chairs) is excellent. The price was competitive with other online retailers and substantially less than my full price local patio stores, though no one was selling the set anywhere near the "list price". Assembly was slow, and I had to use my own rachet set since the supplied wrench was useless.

Would I make the purchase again? Absolutely, and I would use Dynamic Home Decor since they offered the best price on this high quality set and had a smooth email confirmation process, free shipping, and no local tax. As I purchase more furniture I will continue to use their website as my first search for what I need."

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Floridaman
Rating 10/10 5/5
modified review posted May-22-2011

"Incredible shipping speed and service. The item arrived in less than 48 hours after ordering it. I couldn't be happier with the purchase and definitely would shop at Dynamic Home Decor Again.

5 stars out of 5."

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brandtbl
Rating 10/10 5/5
modified review posted May-18-2011

"The kitchen cart arrived on time, but the one box was damaged in shipping. I was unable to assemble the kitchen island because one of the major panels was damaged. I called the mfg. and was greated by a friendly professional who immediately made arrangements to have a replacement panel shipped. I did have to buy better and longer wood screws to assemble the island. The screws they sent with the kit did not grab into the wood. The island is sturdy and looks great in my kitchen. I wish the drawers extending the full length. I am looking to find a fix for this problem. "

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akoigeebon
Rating 10/10 5/5
modified review posted May-08-2011

"This stand is absolutely wonderful and fairly easy to assemble. The price was right and free fast shipping too."

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Scaleperson
Rating 10/10 5/5
modified review posted May-08-2011

"We ordered a kitchen cart/island. It was really nice. I was really pleased with the customer service when I called about my item. They were very nice and helpful. Shipping was fast. My only concern (which is not due to Dynamic)was Fed Ex just left our package in front of our home leaned up against the garage door, IN THE RAIN!! We weren't home and thankfully the wood inside the box was package well and didn't get too wet. Make sure and stipulate you want to sign for it when delivered. Otherwise it just gets left. I had a covered front porch but I guess that was even too far. "

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username123
Rating 8/10 4/5
modified review posted May-03-2011

"My patio furniture came a a few days faster then expected, but one of the chairs and a couple of the table legs had some scratches. Luckily, I have some black Rust-o-leum pain on hand to do some touch ups, because it's a lot easier to do that then send back a 66 lb box of furniture. For the $680 I would think the furniture would not have several scratches. It was pretty easy to assemble and despite the small imperfections, I would buy it again. Not sure how it will hold up, but it seems reasonably sturdy. I also used some silicone glue to glue on the plastic screw covers, since they would never stay on by just sticking them on. It's nice that they sent one extra screw, nut, washer, and plastic screw cover per chair, because I'm sure one or two will get lost. Time will tell about how durable it is..."

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klee100
Rating 10/10 5/5
modified review posted Apr-21-2011

"We love this tv console.We own two other Parker House tv consoles and purchased this one because this brand is well made and very attractive. It arrived in perfect condition. The white glove delivery was a bonus and why we chose to purchase from Dynamic Home Decor (DHD). We are very happy with the purchase. The console is beautiful and we would buy again from DHD, as this was a positive purchasing experience."

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