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"I called their 888 number and kept getting busy signal so I had to keep dialing the number over and over again. After 15 minutes of trying, I finally got a ring tone. Then I waited for another 5 minutes before some guy picked up. I told him I was interested in ordering a Canon Powershot G3 from them and he asked (in a very rude voice) what else I needed with that. So I told him I only wanted the camera, he hung up on me right away. I WOULD NEVER ORDER FROM THESE PEOPLE!!!"
"Bait and Switch as described by others here is exactly what happened. I ordered a Canon G3 for $599 plus shipping. I got a call back telling me they could have it to me by Christmas and ship it free if I purchased their "Holiday" special for $1100. The accessories were all overpriced. I said I wasn't interested in any accessories and the guy hung up on me. I receieved an e-mail with a 4-6 week back order shown giving me the right to cancel the order. I called back and did not identify myself but asked to order a G3 and asked if it was in stock and ready to ship. The salesperson (Rude Michael)said sure they are in stock and ready to ship. I have cancelled my order. I don't trust these people at all and would like to have the legal authorities close them down."
This review was modified by Jim313 on January 02 2003 12:48:54 PM
"Directsource's M.O. is bait & switch - post low prices, with no intention of honoring them, on products to generate leads, and then try to sell over-priced add-on's. When the customer refuses, the advertisd product suddenly becomes back-ordered by ~ 6 weeks. Please do not waste your time and money on this retailer. "
"This company is a front of an long-timer scammer named ProDigital, Inc. run by a _Albert_Bukai_. This guy is a complete prick, in my opinion. The Attorney Generals of six states think so as well.
Send Albert Bukai (aka. Al-Bukai, Al-Bukai'ah) comments and let him know what you think of him:
"These bozos tried the old bait and switch routine. Told me it would be at least 3 or 4 weeks to ship after I refused extra high priced accessories. Then were rude when I cancelled my order.
I'll never deal with them again. Don't waste your time, buy from a reputable dealer!"
"I tried to purchase a Sony DCR-TRV27 camcorder, for the website advertised price of $649.99. I called their sales rep and he told me this item had been out of stock for months, but that he could sell me the "platinum" package for $999.99. This is a classical bait and switch operation! When I expressed dismay at the higher price, the sales rep rudely hung up on me. "
This review was modified by johnrichepop on December 23 2002 05:01:11 PM
"Bait and Switch Operation. On their web site they advertised a good price for a Minolta Dimage 7i camera. Ordered it and then the fun began. Within 15 minutes received a phone call from a sales person wanting to confirm my order and asking if I wanted accessories. Told him no and he said the order would be filled shortly. Next morning I checked the status of the order and it was noted as 'Cancelled'. Called and talked to a salesman who said it was on 'Back Order' for from 4 to 6 weeks. However if I would order the 'Executive/Holiday' set it would ship immediately. Cost difference - $330 more for a group of useless accessories that are way overpriced. So I cancelled my order and sent an e-mail to the company. They responded and offered me the 'Ecexutive/Holiday' set for $50 less. Told them no I would go to a reputeable dealer."
"My experience is the same as the other two reviewers. When the hard sell of accessories doesn't work, my order is "backordered" instantly, even though it was "in stock" 5 minutes before. Extremely frustrating. Don't know when or if I will ever get my order. "
"I ordered Nikon Coolpix 5700, that supposedly is "usually shipping within 24-48 hours", the next day their representative left a message on my answering machine, that my order is ready and awaiting my telephone confirmation, when I called I was "offered" an additional package for an outrageous price of $400, after I refused salesperson was quick to say the camera is out of stock and I will have to wait for 3-4 weeks before I get it. The very next day I received an email giving me an option to either wait or cancel my order. I have 2 additional thoughts to that story: 1. What kind of company misleads its customers about the order already placed and then tries to sell more stuff? 2. If they have it really out of stock, what would I do with a whole bunch of overpriced equipment and no camera? I let you be the judge but I am going to contact BBB in NY about them. "
"I called to place an order on a digital camera that DirectSource had advertised for a good price. I called to verify they had it in stock. They did. I told him I wanted it. The guy made a hard sales pitch to buy lots of extras which I did not really want. Every time I said, I don't need those lenses, he said, well, why not? I told him I didn't want this stuff. So, he forwarded my call to someone's voice mail. I decided to place my order online instead to avoid the hassle. The next day, I checked the status of my order on their site, and it said, Pending, call them. So, I called them. The guy said they just do that to verify information (name, address, order, etc.). Again, they had the camera in stock. When he started another sales pitch, I told him I didn't want anything, just the camera. I had paid for 2 day shipping (2 days processing + 2 day shipping = to get the camera in 4 days). The guy said, thanks for the order, you'll receive your camera in 4-6 weeks. I said, WHAT!? He said, yea. I said, you had it in stock yesterday and when I called you a few minutes ago. He said, that's if you buy it with this "package deal." I said that is way too long to wait. He said, do you want to cancel? I said, yes. He said ok...click, he hung up the phone! How rude? No confirmation number, nothing. I did receive an email canceling my order (even though I never received one when I placed the order). I would never, ever call this place to order anything again."
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posted Dec-31-2002 
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![Share](javascript:share_rating({"review_body":"Bait and Switch as described by others here is exactly what happened. I ordered a Canon G3 for $599 plus shipping. I got a call back telling me they could have it to me by Christmas and ship it free if I purchased their \u0022Holiday\u0022 special for $1100. The accessories were all overpriced. I said I wasn\u0027t interested in any accessories and the guy hung up on me. I receieved an e-mail with a 4-6 week back order shown giving me the right to cancel the order. I called back and did not identify myself but asked to order a G3 and asked if it was in stock and ready to ship. The salesperson (Rude Michael)said sure they are in stock and ready to ship. I have cancelled my order. I don\u0027t trust these people at all and would like to have the legal authorities close them down.","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/59992#comment59992","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"Jim313","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Directsource\u0027s M.O. is bait & switch - post low prices, with no intention of honoring them, on products to generate leads, and then try to sell over-priced add-on\u0027s. When the customer refuses, the advertisd product suddenly becomes back-ordered by ~ 6 weeks. Please do not waste your time and money on this retailer. ","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/59968#comment59968","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"dual_amd_fac","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is a front of an long-timer scammer named ProDigital, Inc. run by a _Albert_Bukai_. This guy is a complete prick, in my opinion. The Attorney Generals of six states think so as well.<br><br>Send Albert Bukai (aka. Al-Bukai, Al-Bukai\u0027ah) comments and let him know what you think of him:<br><br>albertalb26@msn.com<br>nyalbert27@aol.com<br><br>Better yet, visit his office at:<br><br>914 AVE S, Brooklyn, NY, 11223<br>122 Ave T, Brooklyn, NY, 11223<br><br>Or call him:<br><br>(917) 692-0048<br><br>Pure scam, plain and simple. I hope they all end up smoking turds in hell.<br>","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/59917#comment59917","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"compiler","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"These bozos tried the old bait and switch routine. Told me it would be at least 3 or 4 weeks to ship after I refused extra high priced accessories. Then were rude when I cancelled my order.<br><br>I\u0027ll never deal with them again. Don\u0027t waste your time, buy from a reputable dealer!","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/59858#comment59858","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"kpeterso_utsi","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I tried to purchase a Sony DCR-TRV27 camcorder, for the website advertised price of $649.99.<br>I called their sales rep and he told me this item had been out<br>of stock for months, but that he could sell me the \u0022platinum\u0022 package for $999.99. This is a classical bait and switch operation! When I expressed dismay at the higher price, the sales rep rudely hung up on me.<br>","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/59398#comment59398","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"johnrichepop","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bait and Switch Operation. On their web site they advertised a good price for a Minolta Dimage 7i camera. Ordered it and then the fun began. Within 15 minutes received a phone call from a sales person wanting to confirm my order and asking if I wanted accessories. Told him no and he said the order would be filled shortly. Next morning I checked the status of the order and it was noted as \u0027Cancelled\u0027. Called and talked to a salesman who said it was on \u0027Back Order\u0027 for from 4 to 6 weeks. However if I would order the \u0027Executive\/Holiday\u0027 set it would ship immediately. Cost difference - $330 more for a group of useless accessories that are way overpriced. So I cancelled my order and sent an e-mail to the company. They responded and offered me the \u0027Ecexutive\/Holiday\u0027 set for $50 less. Told them no I would go to a reputeable dealer.","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/58345#comment58345","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"jboller4","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My experience is the same as the other two reviewers. When the hard sell of accessories doesn\u0027t work, my order is \u0022backordered\u0022 instantly, even though it was \u0022in stock\u0022 5 minutes before. Extremely frustrating. Don\u0027t know when or if I will ever get my order. ","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/56846#comment56846","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"Chris Bache","rating":"0"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered Nikon Coolpix 5700, that supposedly is \u0022usually shipping within 24-48 hours\u0022, the next day their representative left a message on my answering machine, that my order is ready and awaiting my telephone confirmation, when I called I was \u0022offered\u0022 an additional package for an outrageous price of $400, after I refused salesperson was quick to say the camera is out of stock and I will have to wait for 3-4 weeks before I get it. The very next day I received an email giving me an option to either wait or cancel my order. I have 2 additional thoughts to that story:<br>1. What kind of company misleads its customers about the order already placed and then tries to sell more stuff?<br>2. If they have it really out of stock, what would I do with a whole bunch of overpriced equipment and no camera?<br>I let you be the judge but I am going to contact BBB in NY about them.<br>","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/56758#comment56758","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"marbit","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I called to place an order on a digital camera that DirectSource had advertised for a good price. I called to verify they had it in stock. They did. I told him I wanted it. The guy made a hard sales pitch to buy lots of extras which I did not really want. Every time I said, I don\u0027t need those lenses, he said, well, why not? I told him I didn\u0027t want this stuff. So, he forwarded my call to someone\u0027s voice mail. I decided to place my order online instead to avoid the hassle. The next day, I checked the status of my order on their site, and it said, Pending, call them. So, I called them. The guy said they just do that to verify information (name, address, order, etc.). Again, they had the camera in stock. When he started another sales pitch, I told him I didn\u0027t want anything, just the camera. I had paid for 2 day shipping (2 days processing + 2 day shipping = to get the camera in 4 days). The guy said, thanks for the order, you\u0027ll receive your camera in 4-6 weeks. I said, WHAT!? He said, yea. I said, you had it in stock yesterday and when I called you a few minutes ago. He said, that\u0027s if you buy it with this \u0022package deal.\u0022 I said that is way too long to wait. He said, do you want to cancel? I said, yes. He said ok...click, he hung up the phone! How rude? No confirmation number, nothing. I did receive an email canceling my order (even though I never received one when I placed the order). I would never, ever call this place to order anything again.","link":"http:\/\/www.resellerratings.com\/store\/Directsource\/comment\/56683#comment56683","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Directsource.jpg","store_name":"Directsource","username":"nosirnotme","rating":"1"}, "single");){kind=link}
"I called their 888 number and kept getting busy signal so I had to keep dialing the number over and over again. After 15 minutes of trying, I finally got a ring tone. Then I waited for another 5 minutes before some guy picked up. I told him I was interested in ordering a Canon Powershot G3 from them and he asked (in a very rude voice) what else I needed with that. So I told him I only wanted the camera, he hung up on me right away. I WOULD NEVER ORDER FROM THESE PEOPLE!!!"