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directron.com

Computer Hardware & Software

Rating 8.59/10 46 reviews
(2,388 lifetime reviews)

8.59/100 (6-month rating)
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All Customer Reviews (2,388)

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Rating 10/10 5/5
modified review posted Jan-18-2012

"GREAT PRICES, QUICK SHIPPING, GOOD BANG FOR THE BUCK! HIGHLY RECOMMEND. ORDERED & RECEIVED ITEM IN 2 DAYS!"

Rating 10/10 5/5
modified review posted Jan-18-2012

"Awesome prices!! Easy to use website, great deals, fast shipping. No complaints! I've already recommended Directron.com to many of my friends and co-workers."

Rating 10/10 5/5
modified review posted Jan-12-2012

"Placed an order and was sent out on time and received in perfect condition. Was very pleased with the product and the service."

Rating 10/10 5/5
modified review posted Jan-11-2012

"Good delivery time, was infomed when it shipped and when to expect it . No surprises!"

Rating 10/10 5/5
modified review posted Jan-06-2012

"Shopped all over the internet for the same parts. Directron had the cheapest prices by far!"

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Rating 10/10 5/5
modified review posted Jan-05-2012

"Even though a problem appeared, it was resolved very quickly."

Rating 10/10 5/5
modified review posted Dec-30-2011

"Not the easiest site to navigate and find items, but they do have an excellent selection, especially for computer cases. They ship promptly and merchandise is always in good condition. Prices are always competitive and often the best available. "

Rating 10/10 5/5
modified review posted Dec-30-2011

"Its always a pleasure ordering from you guys. I have ordererd at least 100 times thru you guys and never have you failed to ship it the same business day if I placed the order before 2pm CST. Even when mistakes are made, rare as hell, they are made right within hours of me notifying you. I will always return to you guys when ordering. Thanks again!"

Rating 10/10 5/5
modified review posted Dec-28-2011

"Was pleased with the speedy delivery and cheap price I paid for my computer case. Will use again... 5 stars and thanks"

Rating 2/10 1/5
modified review posted Dec-28-2011

"Only ordered from here initially for the "in-stock" on a motherboard listed on their website with a strange "Preorder ETA" message next to that. I assumed it was for people who pre-ordered. Other sites were throwing in free extras with this mobo and the price was pretty much the same as those with the extras only you got nothing else here.

Flash-forward a couple days. All other parts arrive at the beginning of the week and an end of the week call to Directron customer service first gets me dropped. After calling back I talk to one person (and when I call a few other times it's the same person...no customer service team?). He's polite but rather frank about the status of my order and when I inform him I didn't want to buy something that will be coming in "eventually" he says that plenty of other people would be happy to have this part and I can cancel your order.

I say I'll wait, but I feel misled by their website at which point he points out that nothing was misleading and seems to dispute me on the "in-stock" statement on their website. Politely I ask if I can at least get an expedited shipment when it does arrive given the fact I ordered on that original pretense. But he dismisses that notion without a second thought and essentially says "sorry, can't help you."

So three days later they finally get the product in and week from then I get my motherboard.

A miserable experience based on a misleading site status. Not shopping there ever again. $25 expedited shipping to help me get my machine ready when needed cost them thousands of dollars in future purchases."

 
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