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Stores > Digitalmonster.com

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Full Rating Profile
  • Digitalmonster.

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Saddle Brook, NJ
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

118 Customer Reviews

Rating 8/10

"I had a problem with this company but the customer service guy gave me a call and straightened it all out - to my complete satisfaction. I'm not happy to have had the problem but I'm impressed by their quickness to fix it up. "

Rating 10/10

""Always a positive experince when ordering online."

Rating 10/10

"Quick, well priced & well packaged. "

Rating 10/10

"It was easy, and the people are very helpfull it was a good experience buying from them. i thank them very much."

Rating 10/10

"I was very pleased with my experience. Everything was as listed on the website & was received in a timely fashion. "

Rating 10/10

"The product, which was hard to find at local retailers and i was able to order it, get it delivered as promised and it appears to be working as advertised. Used a google search to find a retailer and was happy to see that it was available. thanks for the fair price, speedy delivery and no hassles."

Rating 10/10

"In online marketing few can be trusted. Dear friends, I can assure you that you will get the best and reliable services from DigitalMonster. To make it simple I want to state forward that this is my 5th purchase from this site and I have fully satisfied with the product and services which are superb in the sense that they respond you in the quickest possible time and in many cases you won't need to contact them as the website has such as easy to use and fast interface for speedier processing of the requests. During all my earlier transactions with Digital Monster, I have been fully satisfied and this makes irresistible to revisit for more purchases. Absolutely no complaints at any stage of the transactions so far as I have been using this website and its services. Incredibly fast shipping and excellent products quality has boosted my confidence in online transactions on this site. The foolproof security system of the website let you relax while doing online transactions. The fast responding and dedicated server of the website has also added advantages which ensures wonderful experience of shopping online on trusted and time tested website like DigitalMonster. I would thank all the team members of the website management for their dedicated service to the customers. I will like to revisit your site in near future.
Kudos to DigitalMonster!

Rating 10/10

"Excellent, all around! I was amazed at the timely arrival of my order. It arrived in excellent condition, and was exactly what I ordered. "

Rating 2/10

"This company is a joke. They utilized an excuse regarding a different mailing/billing address to call me- without a real reason. Once they spoke with me and informed me that the camera was an imported model, I said it was acceptable and that I don't need the extras or warranty. Following that he refused to just let me buy the 6D. He continued on to tell me that it wouldn't have an english screen option. I've worked with canon for 20 years. Including imports- it has been a long time since they didn't have english as an option. When I asked how long it would take to be shipped he informed me that they do not keep them on hand (Even though I paid for faster shipping online?)...The man was rude, pushy, a blatant liar, and if he would have shut up and processed my transaction I would have been happy(a couple weeks longer but happier) and they would have been happy. I will place my order with another company and recommend avoiding digitalmonster.com "

+ Read user comments

Rating 2/10

"Fake website, fake company and fake products

I was skeptical when they had a google sponsored ad for a Canon 5D Mark III for $2,179 (see link to item below), That's a $3,000 camera

I immediately bought it, paid for it,.. then I waited..

3 days later I received a call from DigitalMonster asking if I still want the item to be shipped, it will cost $3,199 instead of the price I purchased on the website. I asked why, the rep told me because the camera I ordered will be still be a Canon 5D mark III, but it will be fake, if I want the real one I have to pay for the $3,199 one.

I am mad and the american voice on the other end sound more frustrated and asked if I still want the order or not.

It's clearly a scam, so I am going to wait and see what they are going to send me for the amount that I've paid for.


Rating 10/10

"This is the first time I've used your site and with certainly be back. The site worked very well. A minor glitch in my order was quickly resolved be one of your associates. His name was James. He was pleasant, assured me that my order would be sent in a timely manor. The lens arrived on time and in good shape!"

Rating 2/10

"Ordered a Canon 6D body only last night fully understanding that it is a "gray" market item. I wanted this item in a timely manner so I was willing to pay FIFTY NINE dollars for their "expedited shipping". The next day I patiently awaited my order confirmation email, because I hear they hold your order until they call you and upsell you on accessories.

In my order, I instructed them that I knew this was a gray market item and to just go ahead and ship it as I didn't want any accessories. Around 4pm today I started to get worried because they had yet to send the confirmation email.

I write this review as I am crossing the two hour "on hold" mark for their phone support. TWO HOURS! This is terrible customer service. I started at #4 in the queue, and have moved up to #2 in the queue. I suspect they just don't answer the phone at all, and the only reason I moved up is because people hung up.



I highly suspect that these reviews are fake. You can easily buy reviews online. And all the names sound like they're from the India/Pacific region, where such jobs are common.

Rating 10/10

"I used my Nikon D7100 with the 18-105 lens for the first time today. It was very simple to use. I'm just getting the basics down, but I love the auto focus and the simple use of the flash. I'm sure I'll enjoy it even more as I continue to use it more and more frequently.
02:40 September 04, 2013

Rating 10/10

"I want to thank my reps at DigitalMonster for helping me out so much. They are all so professional , cordial and awesome at what they do. I value great service and this company has gone over my expectations."

Rating 10/10

"I ordered Nikon D600 camera body and Nikon 24-70/2.8 lens on 8/4. These are absolutely the lowest prices I could find from web, at least on the day."

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