We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
digitalrev.com/

Consumer Electronics

Rating 9.36/10 325 reviews
(424 lifetime reviews)

9.36/100 (6-month rating)
Facebook share
DigitalRev.com is a merchant member
DigitalRev.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,945 merchant members.
 
 

All Customer Reviews (424)

sort by date, rating, likes

Rating 2/10 1/5
modified review posted May-17-2012

"Buyer beware!!! I purchased a Sigma 50mm 1.4 EX DG HSM for Canon from them. When it arrived I took it out of the package and found that the inner mechanism had a rattle when shaken, side to side. The packaging was superb, so there is little doubt that the item was shipped in this state. When I contacted them to return the item, I was told that I would have to pay for return shipping and they would determine if it was a factory defect or not. If not(by their determination), there would be a 15% re-stocking fee and I would be out the return shipping cost. I read their "no questions asked" 14 day return policy and felt immediately duped. One of their terms is that you have not opened the package. How exactly would anyone decide to return an item unless they were dissatisfied with it's quality? How is the customer to know without opening the packaging. Stay away from these people and read return policies. There is a reason that their rates are low and that they "ship" before you can cancel. Paying out insured shipping and facing an arbitrary judgement of whether or not you will be refunded that money plus the potential loss of 15% of the purchase price, in my opinion, is not worth it and is simply outrageous in terms of customer service. My advice is to steer a wide path around this company."

modified review This review was modified by jimidrake on May 17 2012 06:00:26 AM
Rating 10/10 5/5
modified review posted May-17-2012

"My D800 arrived 6 days after ordering at a time when there is a 6 week wait from the local merchants. It arrived massively padded and it's the first time I would say less than 5/5 for the price. But then again I didn't want to wait 6 weeks and the savings on a spare battery and CF and SD cards more than made up the difference!"

Rating 10/10 5/5
modified review posted May-17-2012

"Great service! I like your fast delivery and great packaging. The only thing I want to complain about is the user manual with the Nikon SB-700 Speedlight I ordered is Not in English, although the English version of the user manual can be downloaded from the link you provided. It is easy and convenient for me to read a paperback user manual than an electronic version. "

Rating 10/10 5/5
modified review posted May-17-2012

"I first visited DigitalRev to browse through their informative and amusing video reviews. I subsequently ordered a Canon Powershot s100 when I realised that they offered the best price for the camera and, from the reviews I read, felt confident that they would offer a good service. The camera arrived in very good time, was very carefully packaged and contained a gift of a screen protector, which was great."

Rating 10/10 5/5
modified review posted May-16-2012

"PER FECT! This reseller is the best. I ordered a digital camera Panasonic on Monday and it arrived on Wednesday with DHL! What a great service, so quick and so secure.
I recommand this website, very happy, the product works well and was very well wrapped! Great service"

Rating 10/10 5/5
modified review posted May-16-2012

"Very fast and free shipping. The price for the item is lower than ebay for this particular lens. I'm overall satisfy with this transaction."

Rating 10/10 5/5
modified review posted May-16-2012

"order arrived well before schedule,great service ,value for money would use again and recommend to my friends"

Rating 8/10 4/5
modified review posted May-16-2012

"Your order number is OD20069044 and order date is 10/May/2012

I was please and surprised that the order was handled so quickly.One small glitch though, that you did not let me know that you are an out of States merchant which resulted in an extra fee(international transaction fee) from credit card company"

Rating 10/10 5/5
modified review posted May-16-2012

"After an initial 1-day lag in prepping the order, the package was shipped from Hong Kong to my house in the US, for "free", in roughly 24 hours. Very impressive. The package was heavily wrapped/padded and everything arrived as expected and works great."

Rating 10/10 5/5
modified review posted May-16-2012

"Brilliant service. Everything worked like clockwork & would really recommend this company."

 
wall street journal logo