Computer Hardware & Software
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"They're prices are very low compared to the rest, so naturally I was suspicious of the low price. Reseller Ratings showed that they were a good company so I took a chance. I ordered 2 hard drives that were $15.00 less than the lowest bid. They're shipping was a bit higher than others. But even with that, I still saved at least $25 after shipping. I left a note that said that I need to get these quickly as I had a vacation coming and I didn't want them left on the door step. I ordered these late Thursday afternoon, and got it the next day. I though it would take a week to do since we are on opposite coast lines. It seems they sent it sent it 2nd day air, doesn't seem they charged extra for it, though I didn't look either. It does show that someone is on the other side actually reading these notes though which is a good thing.The only bad thing I would have to say, and it wouldn't effect the rating - is the site is a bit hard to use. Many links are broken (at least under memory they were). And other items are listed by who makes them, when often I just want to compare side by side. And showing it by picture would be nice as well. But that can be fixed. I would look here as well in the future, I just wish they had a name that was easier to remember."
"Great company to do business with:):)"
"Finally a company that actually responds to customer emails quickly and not a week later!!!! Digiconcepts gets my vote of approval for their outstanding customer service, ability to process, ship and deliver their orders in a timely fashion."
"Excellent store, shipped right away, great customer service, answers email exceptionally fast. Thanks Lori"
"Fantastic communication and very fast shipping!!! item was EXACTLY as described and what i was looking for!! there was an issue with my first order so i contacted them and the issue was resolved immediately, the missing item was sent via USPS Priority 2 Day!! will definitely do business with them again!!!"
"Great job finding a difficult to find part, and an excellent customer experience. A+"
"The people at Digiconcepts were very helpful and went far out of their way to accommodate my special shipping request and short time frame. The product I ordered was just as expected. The personal attention was greatly appreciated. "
"This was an excellent transaction. The price was the lowest on Amazon and the shipping was as fast as light. The seller was one of the most courteous people I've had the pleasure to deal with. This was a TOP 10 transaction. A very highly recommended seller. Thanks again. "
"I'm very pleased with my transaction from Digiconcepts. They had the lowest total price on the internet for the fans I ordered, and they shipped them out quickly and well-packed. Billing was easy as they accept paypal. A representative followed up with me via email after shipment to make sure I was happy with the purchase. I would definitely buy from them again."
"My purchase with Digiconcepts was completed in a timely manner and the software was in perfectly new condition. I have ordered in the past from Digiconcepts and will continue to order from them. I will also refer my friends and coworkers as the service is great. Thanks"
"I had some questions about the product that I purchased from this seller and I contacted them by email before the transaction was completed. For my surprise, they responded very quickly (within 24 hrs). From the time of the original email to the time of the actual purchase I had other questions and comments, which I addressed by email, and all of them where answered in a good-to-perfect-timing. The value of customer service of this company is outstanding. They were able to accommodate my requests with a positive and cordial attitude, and even gave the extra mile by offering an upgraded shipping method without any extra costs. This seller is highly recommended."
"Digiconcepts was an excellent merchant on this transaction. Their communication and diligence at staying up-to-date with the order and sending emails about the order status. There was an issue with supply and their delivery was delayed, which was communicated immediately with an expected receive and ship date.Highly recommend this merchant for further transactions."
"This company really got my respect when they contacted me to let me know that, due to a manufacturers delay, the product would ship at a slightly later date. They offered me the option to cancel the order. I kept the order and I'm glad I did. This company really cares about the customer.J.B."
"After an initial mix-up with my order the staff at Digiconcepts, particulary Lori, was very helpful in straightening things out and my order was received promptly. Thanks."
"I had placed an order for a software product but received an email a few days later explaining there was a delay in getting the software from the supplier. Digiconcepts were very apologetic and explained the situation fully then gave me the option of canceling the order or wait for an unknown period of time. I deal with a lot of vendors and this is one of the few times that I felt they (Digiconcepts) really cared for me as a customer, or more like a friend.I told them I was in no rush and just keep the order in process.I received the item today, just a couple of days later than would have been normal processing.This is the kind of company that I will highly recommend to anyone including family and friends. I will also be doing a lot more business with Digiconcepts as they proved to me that my concerns were more important than their profit.Digiconcepts in one word ... AWESOME !"
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