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"Fantastic prices, great selection. I just hope that it gets shipped to my house within the 1-5 business days that UPS ground promises... I need speakers!!"
"Not entirely happy with service, but the item did come, met my expectations and had lowest price by about $25-40. I had to make repeated calls (e-mails were ignored) in order to get from ordering to shipping, and even after shipping to get a tracking number. The whole process took two weeks (my VISA was charged on day 2), and all contact aside from order confirmation was initiated by me."
This review was modified by joexter on October 03 2006 08:40:53 AM
"Price can never compensate for customer service. This company's customer service is horrid. I ordered a HDMI cable, Denon 3806, and Blu Ray on Aug. 23 and have not recvd my HDMI cable after 3 weeks. They are persistently negligient and horrid. I would not buy from them again. Dealnet.com is a joke and the workers there are "hustlers" wanting you to buy but not willing to service your account. Never Again will I order there. "
"$543.89 charged for goods and sevices never received
I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site. I placed an online order on 2/21/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #. The sales rep then explained to me an extended service plan for 5 years that included "accidental damage, theft and loss with no deductiable" for an additional $149.99. I specifically asked who the plan was from and he said "direct from sony". When I doublechecked on this plan on their site after hanging up it was not described as he stated. I also checked the sony site and that plan does not exist. I called back immediately to double check to see if there was any misunderstanding and he very rudely told me it WAS as he had explained and what a good deal I was getting and hung up. I called back first thing the next morning (2/23) and stated that I wanted to cancel the order completely and was told I could not because it had already been shipped . Since then I have emailed customer service several times and called back repeatedly as well as checking the shipping status at their site. There was no tracking number and I have only rec'd one email response saying the tracking info would update by sunday 2/26 (I was originally told it would update in 24 hours on 2/23when I tried to cancel) Each time I call I get the same person, once I asked for a customer service manager & was told to call back in one hour when I called back the very same person told me that they were the owner of the company and repeated the exact same line about the great deal I was getting before hanging up. There have been other customer complaints posted about this same company on the pricerunner site since my purchase date stating similar incidents. There were also claims that this same company is operating under 4-5 other names. I went to the site of one of these other names listed, a Circuit Digital and I called their 1-800 sales number. When the sales rep answered all they said was “Can I help you?” without stating any company name. I then asked if I had reached oneclickdigital and was told yes I had. Then I asked the rep. if it was also Circuit Digital and was immediately told to please hold. I was on hold for ten minutes before I hung up and called back. I inquired again which company I had reached and was transferred. The next person tried to tell me that they had never heard of Circuit Digital even thought that was the # I had called, not the one on my invoice from oneclickdigital.com. They also have the EXACT same customer service email address. I can go to any of these sites and log on to the "my account" page wuth the email address and password I created at oneclickdigital and all of my info and the exact same order # come up.
Only after I emailed their customer service and stated that I would be reporting them for fraud did I get any response. I then explained that since the plan they sold me was bogus , I wanted the $149.99 charge for it removed and was told that I would have to wait until the package arrived because the plan was “in the box” and they don’t have the invoice # needed to refund. Then after several minutes of arguing they gave me a tracking number from U.S.P.S. ( I was told it would be shipped FedEx Priority when I paid) When I went to the U.S.P.S. website the number came up as invalid on the track and confirm search.
U.S.P.S. Tracking # 23031610600037224253 Order # 209435
Oneclickdigital.com / Ideal photo and video 1080 McDonald Ave Suite 303 Brooklyn, N.Y. 11230 718-232-2749 / 877-232-2740 (Email) - customer service@digitalsupportdepartment.com
OneClickDigital.com 7012 20th Ave. Brooklyn NY 11204 (address on site changed 3/3/06)
Digital fuze 1051 Dahill Road Brooklyn NY 11204 UNITED STATES
Top Dog Distribution E-mail address Head Office Address 7012 20th Ave. Brooklyn NY 11204, 877-432-6137 1-800-123-4567
http://www.donwiss.com/pictures/Brooklyn Stores/ (this is a website dedicated solely to exposing all the bogus names this particular company is using.) "
"I found a Panasonic TH42PD50U edtv at this store through bizrate.I ordered it for a total of $1699.55 delivered.This was an incentive to buy because it is normally $150.00 -$400.00 higher at other stores.Luckily my credit card company would not approve the transaction without my permission.DealZnet contacted me and I called them back.They said my credit card company would not process the order until,I called my company and confirmed the charge.They then started in on the extra wiring and hookup accessories.I declined graciously.They then asked about the extended service warranty and once again I declined.The representative then informed me that I had chosen UPS for delivery and I should have picked private freight.Both of these statements were false.They advertised free shipping because they had their own private freight companies.He then said,it was a freight only item and that there was an addittional charge for shipping.My item now would total around $1847.00 I canceled the order(hopefully)and called my credit card company .I informed them not to allow any charges by this company.Funny,how DealZnet called me a few minutes later.I did not answer.I hate liars and cheats.Be warned DealZnet has other business names that they operate under.Best of luck to all honest internet buyers and sellers.Dont be in a hurry and research all products and companies.JANUARY 13,2006 UPDATE This store changed its name and ran the charge through on my credit card anyway.Dealznet then sent an email saying I had denied delivery(which wasnt true,nothing had been delivered,it had only been 1 week since they put the order through)They said they would refund my credit card except for $698.00 .They were keeping this for restocking fee,my credit card fee,and a shipping fee.They also sent an email saying the item had shipped through UPS and sent a tracking number that was BOGUS.I alerted my credit card company and the fraud department is handling it now. This company is very,very dishonest,be careful when dealing over the internet.Cheap is not always best ! I have learned the hard way. "
This review was modified by dashing548 on January 13 2006 04:39:31 AM
"Do not buy from this place. The customer service is no doubt the worst on the entire planet. They are rude and have zero business-savvy. I wish I never bothtered with them. Waste of time and money."
"Every review on this site is really accurate in describing the horrid excuse for a business that is Dealznet.Com. Ordered item on 12/15 and recieved confirmation that item was in stock and would ship in 2/3 days. Called Customer Service (haha) on 12/20 to ascertain status, told item shipped, but no tracking info available. Called CS on 12/21 to obtain tracking information, again told unavailable, call tomorrow. Called CS on 12/22 and learned that item had in fact not shipped and was on backorder. Beware, when Dealznet uses the word "Shipped" they mean that the order has been passed from Dealznet to a 3rd party supplier of the merchandise. After hearing "backorder" I asked to cancel the order. I was told that the order could not be canceled because the order might have already shipped? I strove and failed to understand this. This conversation occured at 1 p.m. on 12/22. I received an email from Dealznet on 12/24 stating that the order had shipped at 9 p.m. on 12/23 which is more than 24-hours after requesting order-cancel. Bottom line here is that if you want drop-dead lowest price and can live with dishonesty and absolutely horrible customer service, Dealznet is for you. The best part yet is that their last email indicated that if I would give them a 5-Star rating and provide them proof of this superb rating, they would give me a cert. for $20 off next order. Keep in mind that if you encounter a favorable review for these hooligans, it was probably quid-pro-quo, bought and paid for. That's my experience with Dealznet."
"I ordered a Sharp LCD Tv which showed in stock on their website, I selected 3 day air shipment at additional cost. The day before the unit was to arrive I received a call that the item was discontinued. They would replace it with a newer more expensive model at the same price. I agreed to this if they could deliver the follwing week on a specified date. They agreed. The item did not Ship until several weeks later. I called the customer service dept several times and they told me the unit had already shipped so I could not cancel the order. They could not give me shipping information. I have emailed them twice with a complaint and received no response."
"An absolutely horrendous experience, by far the worst Internet buying experience I've had. They shipped me the wrong product and refused to ship the correct product until I went and ordered it again. Furthermore, they did not provide a return label for the product, meaning I had to pay for shipping back. Finally, they only refunded me for the product, not for the shipping I paid in the first place.
So to recap, they screwed up, refused to fix it immediately, and I ended up paying for its shipment to my house and back.
Throw in the fact that customer service was mostly unresponsive and terribly rude when I did speak to someone, I will never deal with this vendor again. If you're smart, neither will you."
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1,205,198 reviews
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![Share](javascript:share_rating({"review_body":"Fantastic prices, great selection. I just hope that it gets shipped to my house within the 1-5 business days that UPS ground promises... I need speakers!!","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/278557#comment278557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"orbitrary","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Not entirely happy with service, but the item did come, met my expectations and had lowest price by about $25-40. I had to make repeated calls (e-mails were ignored) in order to get from ordering to shipping, and even after shipping to get a tracking number. The whole process took two weeks (my VISA was charged on day 2), and all contact aside from order confirmation was initiated by me.","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/278499#comment278499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"joexter","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Price can never compensate for customer service. This company\u0027s customer service is horrid. I ordered a HDMI cable, Denon 3806, and Blu Ray on Aug. 23 and have not recvd my HDMI cable after 3 weeks. They are persistently negligient and horrid. I would not buy from them again. Dealnet.com is a joke and the workers there are \u0022hustlers\u0022 wanting you to buy but not willing to service your account. Never Again will I order there. ","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/276499#comment276499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"davmu99","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"$543.89 charged for goods and sevices never received<br><br> I originally found this seller, oneclickdigital.com, through pricescan.com, a price comparison site. <br>I placed an online order on 2\/21\/06 for one Sony DSC M2 for $369.00 U.S.D. plus $14.90 s&h. When I had not received any order confirmation the next day I called their 1-800 customer service #. <br> The sales rep then explained to me an extended service plan for 5 years<br> that included \u0022accidental damage, theft and loss with no deductiable\u0022 for an additional $149.99. I specifically asked who the plan was from and he said \u0022direct from sony\u0022. When I doublechecked on this plan on their site after hanging up it was not described as he stated. I also checked the sony site and that plan does not exist. I called back immediately to double check to see if there was any misunderstanding and he very rudely told me it WAS as he had explained and what a good deal I was getting and hung up. I called back first thing the next morning (2\/23) and stated that I wanted to cancel the order completely and was told I could not because it had already been shipped .<br> Since then I have emailed customer service several times and called back repeatedly as well as checking the shipping status at their site. There was no tracking number and I have only rec\u0027d one email response saying the tracking info would update by sunday 2\/26 (I was originally told it would update in 24 hours on 2\/23when I tried to cancel)<br> Each time I call I get the same person, once I asked for a customer service manager & was told to call back in one hour when I called back the very same person told me that they were the owner of the company and repeated the exact same line about the great deal I was getting before hanging up. <br> There have been other customer complaints posted about this same company on the pricerunner site since my purchase date stating similar incidents. There were also claims that this same company is operating under 4-5 other names. I went to the site of one of these other names listed, a Circuit Digital and I called their 1-800 sales number. When the sales rep answered all they said was \u201cCan I help you?\u201d without stating any company name. I then asked if I had reached oneclickdigital and was told yes I had. Then I asked the rep. if it was also Circuit Digital and was immediately told to please hold. I was on hold for ten minutes before I hung up and called back. I inquired again which company I had reached and was transferred. The next person tried to tell me that they had never heard of Circuit Digital even thought that was the # I had called, not the one on my invoice from oneclickdigital.com. They also have the EXACT same customer service email address. I can go to any of these sites and log on to the \u0022my account\u0022 page wuth the email address and password I created at oneclickdigital and all of my info and the exact same order # come up.<br><br> Only after I emailed their customer service and stated that I would be reporting them for fraud did I get any response. I then explained that since the plan they sold me was bogus , I wanted the $149.99 charge for it removed and was told that I would have to wait until the package arrived because the plan was \u201cin the box\u201d and they don\u2019t have the invoice # needed to refund. Then after several minutes of arguing they gave me a tracking number from U.S.P.S. ( I was told it would be shipped FedEx Priority when I paid) When I went to the U.S.P.S. website the number came up as invalid on the track and confirm search.<br><br>U.S.P.S. Tracking # 23031610600037224253<br>Order # 209435<br><br>Oneclickdigital.com \/ Ideal photo and video<br>1080 McDonald Ave Suite 303<br>Brooklyn, N.Y. 11230<br>718-232-2749 \/ 877-232-2740<br>(Email) - customer service@digitalsupportdepartment.com<br><br>OneClickDigital.com<br>7012 20th Ave.<br>Brooklyn NY 11204 (address on site changed 3\/3\/06)<br><br>Circuit Digital.com<br>800-801-6016<br>(Email) - customer service@digitalsupportdepartment.com<br><br>Digital fuze<br>1051 Dahill Road<br>Brooklyn NY 11204<br>UNITED STATES<br><br>Top Dog Distribution E-mail address Head Office Address <br>7012 20th Ave.<br>Brooklyn NY 11204, <br>877-432-6137<br>1-800-123-4567<br><br>http:\/\/www.donwiss.com\/pictures\/Brooklyn Stores\/ (this is a website dedicated solely to exposing all the bogus names this particular company is using.)<br>","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/248391#comment248391","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"lmv1973","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found a Panasonic TH42PD50U edtv at this store through bizrate.I ordered it for a total of $1699.55 delivered.This was an incentive to buy because it is normally $150.00 -$400.00 higher at other stores.Luckily my credit card company would not approve the transaction without my permission.DealZnet contacted me and I called them back.They said my credit card company would not process the order until,I called my company and confirmed the charge.They then started in on the extra wiring and hookup accessories.I declined graciously.They then asked about the extended service warranty and once again I declined.The representative then informed me that I had chosen UPS for delivery and I should have picked private freight.Both of these statements were false.They advertised free shipping because they had their own private freight companies.He then said,it was a freight only item and that there was an addittional charge for shipping.My item now would total around $1847.00 I canceled the order(hopefully)and called my credit card company .I informed them not to allow any charges by this company.Funny,how DealZnet called me a few minutes later.I did not answer.I hate liars and cheats.Be warned DealZnet has other business names that they operate under.Best of luck to all honest internet buyers and sellers.Dont be in a hurry and research all products and companies.JANUARY 13,2006 UPDATE This store changed its name and ran the charge through on my credit card anyway.Dealznet then sent an email saying I had denied delivery(which wasnt true,nothing had been delivered,it had only been 1 week since they put the order through)They said they would refund my credit card except for $698.00 .They were keeping this for restocking fee,my credit card fee,and a shipping fee.They also sent an email saying the item had shipped through UPS and sent a tracking number that was BOGUS.I alerted my credit card company and the fraud department is handling it now. This company is very,very dishonest,be careful when dealing over the internet.Cheap is not always best ! I have learned the hard way. ","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/237898#comment237898","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"dashing548","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Do not buy from this place. The customer service is no doubt the worst on the entire planet. They are rude and have zero business-savvy. I wish I never bothtered with them. Waste of time and money.","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/203019#comment203019","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"osiris3mc","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Every review on this site is really accurate in describing the horrid excuse for a business that is Dealznet.Com. Ordered item on 12\/15 and recieved confirmation that item was in stock and would ship in 2\/3 days. Called Customer Service (haha) on 12\/20 to ascertain status, told item shipped, but no tracking info available. Called CS on 12\/21 to obtain tracking information, again told unavailable, call tomorrow. Called CS on 12\/22 and learned that item had in fact not shipped and was on backorder. Beware, when Dealznet uses the word \u0022Shipped\u0022 they mean that the order has been passed from Dealznet to a 3rd party supplier of the merchandise. After hearing \u0022backorder\u0022 I asked to cancel the order. I was told that the order could not be canceled because the order might have already shipped? I strove and failed to understand this. This conversation occured at 1 p.m. on 12\/22. I received an email from Dealznet on 12\/24 stating that the order had shipped at 9 p.m. on 12\/23 which is more than 24-hours after requesting order-cancel. Bottom line here is that if you want drop-dead lowest price and can live with dishonesty and absolutely horrible customer service, Dealznet is for you. The best part yet is that their last email indicated that if I would give them a 5-Star rating and provide them proof of this superb rating, they would give me a cert. for $20 off next order. Keep in mind that if you encounter a favorable review for these hooligans, it was probably quid-pro-quo, bought and paid for. That\u0027s my experience with Dealznet.","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/179210#comment179210","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"ljn1138","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Sharp LCD Tv which showed in stock on their website, I selected 3 day air shipment at additional cost. The day before the unit was to arrive I received a call that the item was discontinued. They would replace it with a newer more expensive model at the same price. I agreed to this if they could deliver the follwing week on a specified date. They agreed. The item did not Ship until several weeks later. I called the customer service dept several times and they told me the unit had already shipped so I could not cancel the order. They could not give me shipping information. I have emailed them twice with a complaint and received no response.","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/162641#comment162641","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"DirkvR","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"An absolutely horrendous experience, by far the worst Internet buying experience I\u0027ve had. They shipped me the wrong product and refused to ship the correct product until I went and ordered it again. Furthermore, they did not provide a return label for the product, meaning I had to pay for shipping back. Finally, they only refunded me for the product, not for the shipping I paid in the first place.<br><br>So to recap, they screwed up, refused to fix it immediately, and I ended up paying for its shipment to my house and back.<br><br>Throw in the fact that customer service was mostly unresponsive and terribly rude when I did speak to someone, I will never deal with this vendor again. If you\u0027re smart, neither will you.","link":"http:\/\/www.resellerratings.com\/store\/Dealznet\/comment\/158635#comment158635","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Dealznet.jpg","store_name":"Dealznet [aka: PriceRitePhoto, Let\u0027s Go Digital, Ideal Audio\/Video, ..]","username":"kash33","rating":"1"}, "single");){kind=link}
"The product came in in perfect shape and everything looks good was very happy with the product only problem too a long time to ship."