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Stores > DealExtreme - DX
  • DealExtreme - D DealExtreme - DX Elite Status
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.10/10 8.10/10
    Shipping & packaging: Rating 7.28/10 7.28/10
    Customer service: Rating 7.44/10 7.44/10
    Return/Replacement policy: Rating 7.48/10 7.48/10
Voice your opinion! Review DealExtreme - DX by clicking a star below.
Rating 6/10
3/5
2017-05-04

Some success

"The items ordered an turned up are performing well, but for whatever reason items sent via China Post go into a black hole. One a couple of previous attempts to purchase high performance bike lights I heard nothing from DX until after the 3 week stand-down period I contacted them, only to be given the cheery response 'it was stopped by security. Would like to reorder it?'. I have two different orders coming via 'CN' and I;m not very hopeful they will come through."

Rep reply posted May-04-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear dabutlers,

We are so sorry for the inconvenience there caused.

We can feel what you feel. This is indeed annoying. We deduced that the reason why your package LF033***609CN was returned is because there is a battery in the parcel, which is likely to be detained by custom. Please get back to us via ticket#0338F41A7F824E82BF427D8569DEC7B2. We will follow up your case there. Thanks.

Should you have any questions later, please feel free to contact us by ticket or livechat.

Have a nice day!

Best Regards,
DX team”


Rating 10/10
5/5
2017-05-04

Nice

"Nice and save shipping from DX.com"


Rating 10/10
5/5
2017-05-04

Excellent support

"J'ai bien apprécié le service au sujet d'une livraison non reçue.
"


Rating 10/10
5/5
2017-05-04

this shoping site is very good

"HI
about DX site was very helpful
the costumer service very good advice
shipping very fast
refund police very good
it was one problem I didn't find all the product I need to buy, but it's ok I help in the future they can have all the products .
the products high quality
Thanks DX.
"


Rating 8/10
4/5
2017-05-03

Really good store

"DX is a really good store."


Rating 10/10
5/5
2017-05-03

Great service

"If any problem occured, the service team would be there to help you ASAP. And not least, its super cheap and relieable! "


Rating 10/10
5/5
2017-05-03

Dx

"Dx e um site muito util para mim. Ele ofere diversas coisas e com o preco rasoavel"


Rating 8/10
4/5
2017-05-03

Ótimo site para compras

"òtimo site para compras, não tive nenhum problema. O atendimento é bom e no meu idioma, a interface de pagamento é fácil e oferece opção de boleto bancário para minha região. Falo a sugestão que no momento da compra gere um alerta que o valor é suficiente para gerar um numero de rastreamento, umas das compras que fiz não sabia dessa informação e sofri sem saber aonde estava meu produto."


Rating 8/10
4/5
2017-05-03

Bien

"He realizado ya 2 compras en este sitio y todo bien con la logística. De los 4 productos que hasta ahora he solicitado solo en uno, el cual es una cámara de IP la resolución es otra de la que debería ser.
Tardan un poco los productos pero se entiende ya que vienen de muy lejos y luego hay que sumar el tiempo de la desafortunada logística que tiene correos de mexico.

Eso no impedirá que siga comprando en este sitio, recomendables productos.
"


Rating 10/10
5/5
2017-05-03

Affordable and convenient

"I have made multiple orders from DealExtreme and have been happy with every purchase so far. You get exactly what you order at an affordable price. Excellent value for money and all shipments have been on time. If you're looking for gifts, gadgets or just something fun, this website can be addictive. With a vast range of many thing you will want and things you didn't even know you wanted."


Rating 2/10
1/5
2017-05-01

THEFT - SCAM - ROBBERY

"Order # : 170309001069515050
Ticket number: 4442E4D284E64B0C8EE5E3341CBD7804

Shipment lost/damaged in transit

DX.com refuses to re-ship / refund after forcing me to close paypal dispute.. HORRIBLE SCAM

AVOID AVOID AVOID AVOID AVOID AVOID AVOID

track.quantiumsolutions.com
Tracking NO. RP432827258SG

AVOID AT ALL COSTS

Update : They give me a new order number 170504001042898371 & promised reshipment.. but for now Its been 6 days.. Nothing shipped.. Again no way to contact customer support -they don't exist- Live chat is just a trick.. and Ticket system is just a joke U open ticket.. and we reply within 5 days and hold ur order untill ticket is closed..

Jokingly scammers E-COMMERCE, two guys in a basement and they made an online shopping site.. loooooooooolll
"

Rep reply posted May-02-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear AhmadEl Sebaie,

We are sorry to hear this.

We need to contact the carrier to check the package via offline methods and find out what happened. There is one thing we can guarantee that if customers' packages are confirmed lost, we will make full compensation. We have replied your ticket 4442E4D284E64B0C8EE5E3341CBD7804. Please get back to us there. Thanks.

Have a nice day!

Best regards,
DX Team”


Rating 8/10
4/5
2017-04-28

Autel M300

"Excellent small but advanced technology diagnostic tool"


Rating 10/10
5/5
2017-04-26

exelente empresa

"confio mucho en los productos que venden todo lo que compre la verdad excelentes y me llego asi como lo pedi muchas gracias "


Rating 10/10
5/5
2017-04-26

An amazing site, to find any kind of electronical gadget and diy project part. Awesome prices!

"I've been using the site since 2010, and always be impressed by the relation quality/price, and also they have many options from the same product to chose from.

Living in Mexico, the average delivered time is about 5 to 6 weeks, always get my products in excelent shape and their support is simply amazing.

When i get some incorrect items, they offer me to keep them, and also gave me credit to buy order the correctone (never had the wrong item above 10 usd).

Please give them a chance, you'll never find any site like this one!

Again 5 stars
"


Rating 10/10
5/5
2017-04-26

Delivered

"Delivered earlier than I expected"


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DealExtreme - DX participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.