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Stores > DealExtreme - DX
  • DealExtreme - D
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.45/10 8.45/10
    Chance of future purchase: Rating 8.38/10 8.38/10
    Shipping & packaging: Rating 7.53/10 7.53/10
    Customer service: Rating 7.83/10 7.83/10
    Return/Replacement policy: Rating 7.69/10 7.69/10
Voice your opinion! Review DealExtreme - DX by clicking a star below.
Rating 10/10
5/5
2017-09-06

Great store

"i buy a leagoo m8 pro and receive after a month, love the cellphone , really good product, great store, surely wil buy again from DX."


Rating 4/10
2/5
2017-09-06

Product Performance was poor

"I bought sandisk 8gb, 16gb and kingston 16gb flash drive from dx.com, i sold most of the items and it was returned, some complained the cannot use it to copy any file, while some said it can't copy heavy files, and some said there system did not detect the drive. I have since complained to them and they said i should create a video. How would i create a video with this complaints."

Rep reply posted Sep-06-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear nzubechip,

We are sorry to hear this.

You can show us how the product doesn't work. If it is confirmed unusable, you can choose to send it back for free replacement or full refund(http://www.dx.com/Page-Conditions#return-policy). We will follow up your case via ticket DF801637B4BD482CB9033995CD22F1AA and find a solution for you there. Be reassured please.

Thanks for your understanding and patience in advance.

Have a nice day!

Best Regards,
DX Team”


Rating 10/10
5/5
2017-09-05

Otima esperiencia

"Gostei muito, recomendo!!!!
Todos os produtos chegaram sem defeitos, aprovado.
"


Rating 8/10
4/5
2017-09-05

Vendedores não tão bons.

"O site é ótimo, a formar de comprar e os valores, até o envio, porem os vendedores e o envio por parte deles deixa muito a desejar. Demora bastante e a embalagem não é lá aquelas coisas em produtos de baixo valor."


Rating 10/10
5/5
2017-09-05

Fast Delivery

"I've oredered from DX more than once and received my shipments quickly. I was sent the wrong size item in one of my deliveries and sent a message with pictures and shortly after was offered a refund in store credits for the cost. Low prices, fast shipping and excellent customer service makes them someone I will always check first."


Rating 10/10
5/5
2017-09-05

I always have what I need

"Is a nice experince and you have nice people"


Rating 2/10
1/5
2017-09-02

scam

"
smartphone purchased from these scammers they came in contact immediately after 3 weeks they come with a solution they want to give 50 euros and then the case is resolved before i have paid 180 and want a full refund or replacement but they do not answer them at 50 Euro is the maximum amount of fraud guards are never buying here
"

Rep reply posted Sep-03-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear siegfried-10042,

We are sorry to hear this.

Could you please tell us the order number? Or please feel free to contact us by ticket(https://cs.dx.com/Ticket/Index) or livechat. We will check the case and try our best to help you. Be reassured please.

Have a nice day!

Best Regards,
DX Team”


Rating 2/10
1/5
2017-08-24

Terrible service

"I ordered a watch from them three months ago, that was meant to be delivered two months ago, it did not arrive. Although i was just recently issued a refund, the trouble i had to go through before they would issue it is unbelievable. I started claiming for a refund a month after it was late, they made me wait an additional month, and not to give me a refund but to ask me to be patient that the tracking had been updated and the parcel was in my city, but what made it even more annoying was that they expected me to believe that a parcel in the same city as me would not have been delivered for two months. they kept postponing my refund until this wednesday when they issued it. I wouldn't recommend this store to anyone as it seems like just a waste of time when you can just order from a more reputable store that actually delivers your parcel."

Rep reply posted Aug-27-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear olawalekazeem,

We are sorry to hear this.

We apologize for any inconvenience caused. It's hard for us to control the delivery process since packages are transported by the cooperative carriers. We need time to ask the carrier to investigate your case. Sorry for the delay. There is one thing we can guarantee that if your package is confirmed lost, we would make full compensation. We have issued refund on Aug 24. Should you have any questions later, please feel free to contact our customer service team. We are always here for you.

Thanks for your understanding in advance.

Have a nice day!

Best Regards,
DX Team”


Rating 10/10
5/5
2017-08-21

Good place to shop!

"It's a good place to find cool gadgets and fun stuff... The MV products are cool to pick.
In case of issues with delivery (lost itens or long delay) the staff offers you good support and always solves your problems!!

Good point for ARDUINO lovers!!
"


Rating 10/10
5/5
2017-08-15

Best way to Purchase anything

"Morning

ordered my stock and got what i ordered, delivery was a breeze shipping to all over the world.
will always order this way did not expect the good to be in a good order when received but had no issues with packaging or shipping.

Thanks DX
"


Rating 10/10
5/5
2017-08-13

Satisfied customer

"I've been in DX for almost 10 years now. Their customer service is perfect.
Products comes on time and if not just contact the customer service and replacement will not be an issue.
This is a good site and saves me a lot of money.


"


Rating 10/10
5/5
2017-08-09

very good experience with DX.com

"very good experience with DX.com, Thank you team DX."


Rating 8/10
4/5
2017-08-04

Dx Exceeded Expectations

"I can say that every 10 purchases one can come with problems, in these my tests. From this problem purchase, we have the RMA service, which service is where the problems are resolved, depending on the problem it can be resolved in less than 48hs. Really enjoyed"


Rating 6/10
3/5
2017-08-03

Good Deals, Extreme Shipping Times

"DX is a great site to buy items that are difficult if not impossible to find locally. The shipping times used to be reasonable(about a month) but my last order I ended up with a cancelled item(was found to be not in stock after I ordered it), two items were held in customs for an inordinate amount of time(I even reported them as lost, got a credit, and ended up telling them it had come in and they removed the credit as I requested), and one item came in fairly quickly.

Customer service was great. Pretty quick turnaround when I had an issue.

I wish there was an option to ship all items in one shipment so I'm not wondering what's going on with multiple shipments.

My suggestion to anyone buying from DX is to either pay for tracking or spend enough so it's included in your purchase - it will save you a lot of frustration.
"

Rep reply posted Aug-03-2017

A rep from DealExtreme - DX, DX.com, has responded

“Dear Stile,

Thanks for your support with DX.

If you don't want us to split your order, you can uncheck "FillAvailable" option when you place order. Should you have any further questions, please feel free to contact our customer service team. We are always here for you. Thanks.

Have a nice day!

Best Regards,
DX Team”


Rating 10/10
5/5
2017-08-03

Awesome Experience

"Everything was in great condition. As advertised."


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