We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
DealExtreme - Coupons

5,175 Customer Reviews

Rating 8/10
4/5
modified review posted

"Delivery to Bosnia and Herzegovina, can be a very slow sometimes. Shipment is come aproksimattly for 20-25 working days. Sometimes the shipment is lost in transport but DX stuff are very fast in trying to find solution for coustomer, either in resending shipment or on some other ways.
I can recommend this seller to everyone.
"


Rating 2/10
1/5
modified review posted

""Please wait in patience and take it easy. " That's the only answer they give.
No package, no money back, no real answer.
"

modified review Rep reply posted Sep-15-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

We apologize to keep you waiting long for this order. We need to confirm the address on this order and check it with post office, please don't worry, we will solve your problem.

After we check this order with post office, we will reship or give you the refund on this order, please kindly keep in touch with us via the email. Thanks.

Best Regards
DX Team”


Rating 10/10
5/5
modified review posted

"I bought various items on the dx.com and are very satisfied with the products, service and reliability."


Rating 4/10
2/5
modified review posted

"Well, I made my order more than 20 days ago and had no news since then, the tracking does not tell me anything and I do not respond the ticket"

modified review Rep reply posted Sep-15-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

Sorry for keeping you waiting, but we found your order was shipped on 28th August, free shipping method takes 3-5 weeks to your country Argentina. Your order is on the way please just be patient to wait.

We used tracking number and found the information for your order, we sent you an email about this order for details, please check there.

Best Regards
DX Team”


Rating 8/10
4/5
modified review posted

"Delivering to Holland can be very slow sometimes.
But prices of the product are excelent. Quality of the product vary. There is a lot of junk, that's true.
Free international sending costs are incredible!
Very good customer service. Understandable, and I get refunds easily, but not fast. They will ask you to wait a few times for a few weeks first. Maybe it's because I am a good client, why the customer service is very kind to me.

But I do recommend it.
"


Rating 2/10
1/5
modified review posted

"Really don't buy anything from DealeExtreme, i've been waiting for 3 months on my package now. If you contact their customer service, you always get the answer wait for 1-2 weeks and other questions will be completely ignored. They can't even track my package and have to ask their post office to track the package via "offline methods" so you get the answer wait for 1-2 weeks again and again... If you ask for a refund they will always refuse it."

modified review Rep reply posted Sep-11-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

Sorry for the inconveniences, sorry for keeping you waiting long. From the ticket you have we know that the post office don't give us the reply about the information for your order, but it is just a matter of time, we will reship this order or give you full refund after we get reply from post office.

In ticket, we will give you the solution later, please follow it up and keep in touch with us, thanks for your patience.

Best Regards
DX Team”


Rating 10/10
5/5
modified review posted

"No começo tive medo mas depois que entrei em contato e fui atendida prontamente fiquei tranquila."


Rating 2/10
1/5
modified review posted

"Appalling never again in my lifetime. Item ordered was and not dispatched. I have been lied to regarding it being sent back from NZ customs but NZ customs informs all recipients of refused mail. Then made to wait, then given in store credit, complained, then told refund would be processed to credit card which is over a month ago. Good news is now its summer the nights are longer and I no longer need a bike headlamp."

modified review Rep reply posted Sep-10-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

Sorry for the inconvenience was brought to you. From ticekt service you have we know that your order is lost during shipment, we solved your problem, in ticket it shows that we have refund your package to your credit card, you can check it within 1 to 15 working days. Because you paid this order with credit card, it need some days for you to wait for the money back to your account.

Sorry for this unreceived order, thanks for your patience to cooperate with you to solve the problem.
Wish you good luck and happy everyday.

Best Regards
DX Team”


Rating 2/10
1/5
modified review posted

"Maybe I'm unlucky but I've been waiting for nearly 80 days for part of my order to arrive in NZL. It's always problems with customs, just wait a little longer....... I think I've waited long enough and made a ticket a week ago and as usual, no response. DE is quick to take the money but very reluctant or incapable of sorting out shipping problems! They say in the promos that refunds will be made promptly, don't believe it. "

modified review Rep reply posted Sep-09-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

Sorry for any inconvneniences.
We did ship your order to your country, but because of the problem about customs controlling, the package RE675543951SE was returned back to us, we created a ticket service to serve for you and will solve your problem about this package.
Do you want us to give you the refund or keep the money into your DX account? Please keep in touch with us in ticket and this problem will be solved soon. Thanks.

Best Regards
DX Team”


Rating 10/10
5/5
modified review posted

"M8800 1/4" CMOS 1.0 MP Wireless Network Surveillance IP Camera w/ 11-IR LED / Free DDNS / TF - Blue - The camera was totally rubbish, however even after a few months, I was treated fairly and politely and received a full refund, which is excellent. so I will use DX again."


Rating 8/10
4/5
modified review posted

""Excellent e-shop. Excellent communication with the complaint. I recommend it." "


Rating 10/10
5/5
modified review posted

"For years my experience with DX is very good and the prices are cheap."


Rating 2/10
1/5
modified review posted

"I made order on 30-06 and they gave few fake tracking numbers, order didnt arrive until now"

modified review Rep reply posted Sep-09-2014

DX.com, DealExtreme - DX rep has responded

“Dear Customer,

Sorry for keeping you waiting long for this order, we found in we solved the problem for this order.

We have submitted a full refund for your returned package and the refund will be issued into your account in 1 to 3 working days.Please kindly check it later.

You will directly receive a confirmation e-mail from PayPal when it has arrived at your account.If you don't receive the refund over the period, please come back to us.We will follow up on it.

For the item 101787,I have submitted the refund $12.14 as overdue refund via paypal and you may receive it within 10 working days. Please kindly check it later.

Sorry for any troubles, thanks for your patience to cooperate with us to solve your problem, thanks!

Best Regards
DX Team”


Rating 10/10
5/5
modified review posted

"Very good store. Fast and high-quality service. I am very glad to cooperate!"


Rating 10/10
5/5
modified review posted

"Pro customer site, good and cheap products.
I order a lot there. usually the products are good materials.
Important note: If your order is under 15$ there is no track ID.
"


DealExtreme - DX is a Merchant Member! Learn more

DealExtreme - DX is a merchant member
DealExtreme - DX participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,848 merchant members.