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"Very good retailer, I have ordered from them for over 2 years now. Great Customer Service too. I had a problem on my account and sent an e-mail. I got a response from them within 5 min. You can't beat that. May not have the best prices online, but the service more than makes up for it!"
"Great online retailer. They're prices are usually 5-10% lower than other sites so the prices are cheaper. I order from these people alot due to thier exceptional service."
"I've now placed 77 orders with DVD Empire. Over the last 30 months, I've only had two problems:
(1) overcharged (by $30) on shipping: It took several email messages to get this cleared up; and (2) incorrect DVD shipped: I paid return shipping on the incorrect item ($1.65) and received its replacement quickly.
In my experience, they’re fast and reliable, and have good (but not great) customer service. I don't use any other DVD vendor."
"I have been ordering from these guys for over 2 years and have nothing but GLOWING REVIEWS for them. Very speedy delivery, great pricing, and outstanding selection.
I have a mistaken double bill (in over 50 transactions), which was resolved with one simple email to customer support. Friendly, respectful and knowledgeable."
"Very good retailer, I have ordered from them for over 2 years now. Great Customer Service too. I had a problem on my account and sent an e-mail. I got a response from them within 5 min. You can't beat that. May not have the best prices online, but the service more than makes up for it!"