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Store InformationStore Info
Full Rating Profile
  • Cymax Stores Cymax Stores Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4170 Still Creek Drive
    • Contact: inquiries@cymax.com
    • Phone: 866-740-9830
    • Customer Support: 866-740-9830
    • Business Hours: Customer Service: 8:00-16:00 PST, Mon - Fri / Sales: 8:00-17:00 PST, Mon - Fri 8:00-16:00 PST
    • Fax: 604-629-4708

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.28/10 8.28/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 9.04/10 9.04/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 8.81/10 8.81/10

2,468 Customer Reviews

Rating 10/10

"Very good quality and easy to put together! Also, it arrived in 2 days!"

Rating 10/10

"Not impressed so far. When I placed the order it said it would ship in 1-2 days. Order was updated today (4 days after order) to say expected to ship no later than August 13th. Called the 800 number to get a better status and they are closed today??

UPDATE: This order was actually shipped when I wrote this review but not quite updated on the site yet. Spoke with Travis from Cymax who explained the whole process. All is great. Product came in great shape. Would order again from this company!

Rep reply posted Aug-11-2015

Cymax Stores, Cymax Stores rep has responded


Thank you for your review though we are sorry to hear you are not satisfied with your order.

One of our mediation agents will contact you by phone or via email shortly to address any issues you may have.

Kind Regards,

Cymax Customer Support”

Rating 6/10

"I got a partial shipment but heard nothing yet about the rest"

Rating 10/10

"Seller resolved all my issues, thanks"

Rating 10/10

"All of the items I ordered arrived on time and in great condition. I purchased two desks, a filing cabinet and a book shelf - all are everything I imagined they would be. The quality is great for the price. "

Rating 10/10

"i was very happy and pleased with the product

Rating 6/10

"Although It stated assembly required I did not expect that to mean every piece! I am working on it!"

Rating 10/10

"The delivery was prompt the TV stand looks great as displayed in the ad."

Rating 8/10

"While my original experience and initial order faced some challenges, in the end it was resolved and I received my order. A big thank you to Claire who was so great and made everything happen!"

Rating 10/10

"I really like the easy of ordering and the quality of the products I have ordered . I will be a returning customer and will recommend to family and friends."

Rating 10/10

"good service and easy to use website, liked the free shipping"

Rating 10/10

"Site was easy to maneuver and items are fairly priced. Was surprised to wake up and find my order had shipped the following morning. Worthy site for online shopping."

Rating 10/10

"I received my chair in the time frame quoted. I was super easy to put together. It is sturdy and fairly comfortable for the money. The only thing is the fabric used looks a bit cheat. I couldn't afford to spend a lot right now so it was worth the value."

Rating 10/10

"I ordered 2 book cases Sauder. I cannot believe how fast I received my order. I have not had time to assemble these, but they are quite heavy and seem good and solid."

Rating 10/10

"I received this bar stool yesterday. The assembling was a little hard but maybe it was just me. I became happy with the fact that the chair actually spins. I think it is worth the money and I recommend it if you like its look. "

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Cymax Stores is a merchant member
Cymax Stores participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.