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1,387 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","store_rating":"8.20","total_reviews":"1387"}, "store");)
reply posted Apr-25-2013 
“Hello,
We are sorry to hear of your negative experience and apologize on behalf of everyone here at Cymax.
We see that your order is currently being resolved by a manager.
If you have any other questions please be sure to contact us directly at 1-866-740-9830”
reply posted Apr-23-2013 “Hi Ehsan,
We apologize that you had such a poor experience with us. We see that you were upset that your product required assembly. On the product listed it does state that some assembly is required.
If you have any other questions about your order please contact us at info@cymax.com or 1-866-740-9830”
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![Share](javascript:share_rating({"review_body":"It was hard to believe. It came in two boxes and everythi ng fit perfectly.thank you very largely.<br><br><br><br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2679403#comment2679403","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"william19582006","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My filing cabinet arrived damaged - 6 panels dented or chipped. While I believe the shipper dropped the box (the side was crushed - the box weighs 100 pounds), I think if the pieces were packaged better, the damage may not have happened.<br><br>I spoke with your customer service folks and they are arranging to have the 6 panels sent to me. I've sent pictures of each damaged piece to your replacement web address. The piece will be beautiful, once we have the new panels. It matches my current Hon desk perfectly. My verdict is still out on satified or dissatisfied. If I get all the pieces in the new condition I paid for I will be extremely happy. I'm sure you will make good on it, but if the pieces are not packaged properly during shipping, there are goign to be problems again.<br><br>Thank you.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2678323#comment2678323","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"darlene-482","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Since Cymax deleted my post and disabled myself from commenting on their page within 20 minutes of posting this, I am sharing it here as well:<br><br>I ordered furniture from Cymax in November, was delivered broken furniture twice and finally refused the 3rd replacement on March 22nd. The company told me it would take a little time to process the refund, as I assumed it would since they had to have it shipped back and processed. <br><br>It is now April 22nd and I have called Cymax every week for updates and they keep telling me they are waiting on the documents from the delivery company stating that the return has been made. I called the delivery company today to find out the cause for the hold up, and was told that the furniture is STILL in their warehouse waiting for responses to emails sent to Cymax for instruction on where to send the furniture! <br>Needless to say, the right hand has NO CLUE what the left hand is doing!!! I spoke to someone at Manna, who has sent another email as of today asking for instruction and explaining more of my situation...you may want to check your inbox...<br><br>I am a very patient person, as I have been dealing with this for 5 months, and I'm also a nice person, as I have worked in retail and customer service for a good portion of my life, but as of today, my patience is wearing thin and obviously staying calm and saying my pleases and thank you's aren't getting me any where. Therefore I have resorted to Facebook so that maybe I will be heard and MAYBE this will get resolved!!<br><br>All I really want is for Cymax to call Manna Distributing to get the furniture back to their warehouse, processed and all $1,281.04 of my money refunded to me ASAP. And, by ASAP, I'm talking like 4 months ago when this all started to become a really huge mess. My most recent order number is VRC121-6610247. Please and thank you.<br><br>I will say one final thing, while I will never be ordering from your company again, your customer service team has been nothing but nice to me every time I have called, kudos to them.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2668201#comment2668201","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"tayas13","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I thought the finish was cheap looking so I am going to paint it. The delivery went fine.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2665033#comment2665033","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"margielambeth","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They delivered very fast I haven't opened it yet I have a bad back check back later for the assembly results.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2664585#comment2664585","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"willytheseller","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"their poor costumer service and lack of inside communications caused me lots of pain and money, i wish i haven't purchased from them. bad experience...if you call them after long time they transfer you to someone who doesn't know anything...","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2660805#comment2660805","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Ethanshajie","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"got my good one. got them quick. ","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2660477#comment2660477","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"vkavitha","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a corner desk from Cymax. It is a great desk. Easy to put together and sturdy. I recieved it within a week and am very satisfied.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2656865#comment2656865","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"westsideleslie","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything was delivered in a timely manner and in perfect shape. I am very pleased with this purchase and if the need ever arises I would definitely order from CYMAX stores again.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2656545#comment2656545","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"georgeandbettypetitjean","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Sevice & delivery were great, the only problem is there was no instruction book included with the product. Awaiting the instructions via email.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2653075#comment2653075","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"jeffdory","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shopping was easy on the site and prices very competitive.<br>TV stand was as described and easy to put together. Looks very nice.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2650255#comment2650255","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"ckkratzer","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Extremely fast delivery- console was well packaged. Good value for money.<br>Website has a good selection. ","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2646965#comment2646965","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"H22donaldson","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nice table stable. perfect for my laptop and a lamp.small footprint. The folder hold on the back comes in handy. Also cymbal has the best price","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2645393#comment2645393","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"rbnsutton","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Got my order quickly and item was in great condition. Much thanks. <br><br>Debra<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/2643269#comment2643269","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Choshin","rating":"5"}, "single");){kind=link}
"Cymax delivered everything they promised within a short amount of time. Pleased with the quality ..... only had 1 defect and it was replaced without any problems. I would order from them again not only because of the quality products, but the way they handled the replacement issue."