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reply posted Jun-17-2013 
“Hi Barbara,
Thank you for your review.
We are sorry to hear that you received an incorrect product. We see that the manufacturer made an error and shipped you the wrong color.
Unfortunately this sometimes can happen, but understand how inconvenient it can be. We are happy to see that your issue was resolved and the manufacturer is shipping you replacements.
If you have any other questions please let us know.”
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posted Jun-11-2013 
![Share](javascript:share_rating({"review_body":"Received item fast. I love purchasing from cymax, have never had any issues, great prices.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3041083#comment3041083","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Ashliz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Super fast shipping and awesome prices.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3039727#comment3039727","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Fowlerc087","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Chairs had to be put together, but they're wonderful. Beautiful and good quality.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3038895#comment3038895","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"ghada_marshall","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The process was easy. Delivery date was right on time. The bed frame was packed very tight and nonthing was damaged. Product was just like the picture. i always got emails telling the progress on my order. ","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3038291#comment3038291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"sassybelle73","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The product was as advertised. The assembly instructions could have been better. I do have an issue with the quality of the drawers in the cabinet. Delivery and packaging were done very well. On time and with no damage","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3038223#comment3038223","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"liljohnny","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the bookcase headboard for a cottage bedroom. It arrived quickly and was very easy to put together--I did it myself without the help of my husband! The maple finish goes perfectly with a maple antique dressing table and gives this room some added storage. I love it, and would order from Cymax again.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3037829#comment3037829","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"LindaFoy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Re: # 7010093<br>Totally sucked. They sent 2 boxes , each with a different color wood. Now I am having to send pictures and argue with arrogant people trying to get them to make this right. Lesson learned: Never order furniture on-line and NEVER order from Cymax or Saunders","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3037667#comment3037667","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"cmason1961","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Must say I am happy with the desk ordered. The weight was a problem. FedEx driver was not too happy that I asked that he put package inside the house. They have a weight limit. I am 77 years old and needed help maneuvering package.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3037277#comment3037277","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"fargis3","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Our experience has been excellent. The staff are knowledgeable and efficient. The product quality was outstanding, the price was fair and the delivery exceeded our expectations. Highly recommended with our sincere thanks. ","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3036399#comment3036399","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Bhabashy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I always appreciate the ease of shopping on line. I received the requested item very quickly with NO shipping charge or taxes. One does need to remember that many of these items do require assembly. I am getting the help of a cabinet maker as I did overlook the assembly issue. The item is what I wanted. Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3035981#comment3035981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"Kholt","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Desk was delivered quickly and with free shipping. My order was accurate and in good condition.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3035951#comment3035951","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"steve-judy","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I AM VERY PLEASE WITH MY PURCHASE FROM YOU PEOPLE, I WILL SHOP AGAIN AT YOUR STORE.I LOVE THE ITEM I PURCHASE IT GOES VERY NICE WITH MY FURNITURE THAT I HAVE. AGAIN THAT YOU VERY MUCH.FROM A HAPPY CUSTOMER.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3035929#comment3035929","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"vncrawley","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was hesitant to order because of some negative ratings and because I had an order in the past that took longer to process than I expected. I ordered a Hooker Credenza but after 5 days I attempted to cancel. I received a response that my order had shipped. It was due on 5 June but it was delayed until 10 June. It arrived early on 10 June and in superb shape. Although delayed I was kept in the loop the whole way. The delivery guys were very nice and patient.<br><br>Excellent credenza, excellent delivery, excellent service.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3034321#comment3034321","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"reggieburris","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The delivery was fine and on time. The directions for assembling the bookcase had no written directions, and the drawings were less than easy to use. I would order from Cymax again, but not for certain items that require assembly.","link":"http:\/\/www.resellerratings.com\/store\/Cymax_Stores\/review\/3027861#comment3027861","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Cymax_Stores.jpg","store_name":"Cymax Stores","username":"ralph_maltese","rating":"4"}, "single");){kind=link}
"They said the counter height stools are on back order, and will not be delivered until June 20, 2013. So sad, they were originally to be sent between June 5th - 14th, as these were for my daughter's June 9th birthday."