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45 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","store_rating":"7.33","total_reviews":"45"}, "store");)
reply posted Mar-08-2011 “Refund issued, Sorry for the issue.”
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posted Nov-05-2011 
![Share](javascript:share_rating({"review_body":"Solid.. Easy to use website and super fast shipping. Will buy form again","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/923556#comment923556","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"bcolin90","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy easy easy ordered my exhaust online and had it in 3 days for the lowest price I could find with free shipping","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/919703#comment919703","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"jcesser87","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"CONS FIRST, since there are more of them then PROS, by my experience:<br><br>DON\u0027T place an order with them if you expect a prompt delivery of a supposedly \u0022in stock\u0022 product.<br><br>I emailed them on the afternoon of 10\/17\/11 to inquire as to whether a product was in stock. I received a response from Zac Cooper that stated, \u0022Yes these are in stock and ready to ship.\u0022 I promptly placed my online order early the following morning (10\/18\/11), prior to business opening. <br><br>Later that day, I received two tracking numbers for the two separate products I ordered - a Sparco seat and a Sparco Seat Track. One FedEx tracking number showed a 2 pound item (neither product weighs two pounds) as being \u0022delivered\u0022 to California. The second tracking number prompted an error message from FedEx.<br><br>I received ONE new tracking number after emailing the company on 10\/19 regarding the tracking issue. The tracking number showed the item as being shipped from FedEx in Whittier,California. Coops Customs is based in Illinois. Yet I was assured that \u0022yes THESE are in stock and ready to ship\u0022. This statement was obviously a misrepresentation of the truth. Stating that a product is in stock to coerce a potential customer into purchasing a product is false advertising AT BEST. It is clear that the product was never, in fact, in stock - not one, not two, not ANY. Rather, an order was placed by the company to a distributor (which ALSO didn\u0027t have the seat in stock) for the product when I placed my order.<br><br>I was pleasantly surprised when the new tracking number indicated that a 60 pound package would be delivered on 10\/26. I returned home from work that day to find a small, light-weight box on my doorstep - it was the Seat Track, NOT the Sparco Seat. I immediately called the number on the packing slip and was connected to the distributor, rather than to Coops. The distributor informed me that the packaged were sent separately since the seat wasn\u0027t in stock at the time. He told me the tracking number should track the seat shipment as well. I am now tracking it but there is no estimated date of delivery other than the distributor\u0027s own guess that I should receive the seat by Nov. 1 or 2. So I continue to wait...for a seat that was \u0022in stock and ready to ship\u0022.<br><br>PROS:<br>Assuming I actually receive the seat early next week the positive things I can offer are these:<br>1) I received timely responses to my emails and the distributor even called me back to update me on what was going on.<br>2) The seat was the lowest price I could find from a company that had any user reviews. <br><br>If Zac Cooper hadn\u0027t improperly told me the seat was in stock and ready to ship, I wouldn\u0027t have placed an order for it. I don\u0027t like being jerked around, especially by a company from which I\u0027ve purchased an expensive product.","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/912085#comment912085","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"ecurochio","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great guys here. I called in and actually spoke to a American citizen! Family owned and highly recommeneded.","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/816739#comment816739","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"Frankbrawn2003","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What a fantastic online aftermarket store!!! These guys beat every other stores prices by a lot and who can beat free shipping!! Responded to my email with in minutes and these guys went out of there way to make sure I knew exactly where my parts were. Hands down best online aftermarket store out there. Keep up the good work!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/796537#comment796537","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"JCar2437","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Coops Customs is awesome! I had a great experience with customer service and the whole process. I will do business with them again. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/796535#comment796535","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"bandrew","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Had a hard time reaching anyone on the phone but all else was good. Great prices and free shiping, that is hard to beat!","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/779685#comment779685","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"RyRy22","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great prices on exhaust and intakes. My products were shipped within 3 biz days and I will buy from again. -Andy","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/770288#comment770288","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"andyfiller","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Coops Customs is amazing. I had some issues with payment and they helped me resolve it ASAP. Fast & Free shipping + lower prices = WIN","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/752627#comment752627","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"Roltontc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great prices, free and quick shipping. Product came in great condition.","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/736680#comment736680","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"PandaSmuggler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great customer service! I made a mistake ordering, and they went out of their way to make it right for me. Something you would NEVER expect from an online store when It wasn\u0027t their fault. Best price online, and extremely fast shipping. I will be using them again!","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/732899#comment732899","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"jscandlin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great prices and they always responded to my phone calls and emails. And how can you beat free shipping? Thanks Coops!","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/730974#comment730974","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"jubaler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Customer Service , Called the number on the website to place my order they gave me an extra 5% discount to the order and shipped the item for free!!!!!!! got my new K&N cold air intake in 3days couldn\u0027t be happier cant wait till i can order my readylift leveling kit and gibson cat back exhaust next week! I recommend them to everybody hands down.","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/718212#comment718212","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"Glitch_","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The worst sirvice. Emailed them about three times and never received a single email back. It\u0027s a waist of time to even call them no customer service available. Best thing they did was issue a re fond which I am waiting for....","link":"http:\/\/www.resellerratings.com\/store\/Coops_Customs\/review\/690444#comment690444","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Coops_Customs.jpg","store_name":"Coops Customs","username":"Raymond1205","rating":"1"}, "single");){kind=link}
"I placed an order with Coops Customs for a Kicker enclosed subwoofer. Shortly after ordering, I realized that the product I ordered would not fit my needs, and I contacted Coops Customs to cancel the order. Coops Customs never contacted me back about the order. They never shipped the order, and never issued a refund for the cancellation. I have called and emailed Coops Customs in an attempt to reach someone who can help process my refund, and have not received any contact back. Out of several attempts to call, I was able to speak with a person once. They assured me that the refund would be processed since the order was never filled. They never processed the refund. I am still attempting to contact them to this day."