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"I've been buying board games from CoolStuffInc since last year. They have good prices and ship itens in a acceptable time, and it takes around 1 month to be delivered here in Brazil. The only two things I have to complain are 1) If they sent your order in multiple packages, they still give you just one custom number, even if they know about those multiple packages; and 2) while they're priding theirselves about customer service, giving a rapid reply to your emails, sometimes they just ignore your questions, specialy when it's about the tracking number of a second box of your order."
"Excellent prices, fast shipping and a good 'rewards program' My wife and I have spent over $1000 on board games from this site and fully intend to buy more. Great job guys."
"I order from Cool stuff all the time. I have NEVER had any problems. Orders arrive within 3 days with free shipping. I have never received damaged goods and have always been satisfied with the service. Cool Stuff is generally a few dollars cheaper on everything and they offer returning customer discounts. Why would I go anywhere else?"
"This site is consistently, the cheapest board game site I have found. Very responsive to my wants/needs!"
"Paid for Fedex shipping, got USPS ; paid for multiple separate orders, got them in a single package.Incorrect shipping dates on the site, horrible communication."
"Great prices but horrible shipping time, options and product is paxked horribly. Constantly receiving damaged games, called and complained and was only supposed to receive shipments from UPS and customer service rep lied. Better places to get games from like Board Game Haus, Thought Hammer and others."
"I have ordered from them multiple times, they always have their items in stock and ship the items quickly and carefully.I love their .99 shipping on singles, can't beat it!"
"Walking in, the person behind the counter immediately greeted me and offered his assistance. The title I was looking for was not in their stock but they said they could have it shipped from their Orlando store and ready for pick up the next day. Not bad. I like that kind of service. All the while, the gentleman was very polite and helpful. I decided to order online and got my items quickly and for a great price. The store is pretty big with varied inventory for the casual gamer to the hardcore, intense gamer. Very clean, well lit, and with lots of tables to host gaming sessions. Staff were very friendly and attentive. Overall, I was very pleased with my experience. I just wish they had a closer location. Two thumbs up!"
"Super fast, everything shipped well, good communication. "
"The first time I ordered from CoolStuffInc I had no problems, got everything I ordered at a decent price in a timely fashion. However the second time I ordered from them I order the last Aspect of Tiamat they had in stock. They sent me an email the next day saying it had shipped and I saw the money was deducted from my PayPal account. Three weeks later no Aspect of Tiamat and no communication from CoolStuff. When I checked my account with them the order wasn't even listed in my account history. I then checked my PayPal account and they did refund the money, but I think that was pretty poor customer service to not inform me that they weren't sending my order and giving me a refund. Their website shows the Aspect of Tiamat in-stock, so no idea why they didn't send me what I ordered and paid for."
"Site is fairly easy to navigate, and find products. I purchased a booster box last time, and a bunch of singles this time, both were shipped very quickly (That Monday, I ordered on the weekend) and I received them Wednesday.Overall very happy with them, and I will be coming back for future orders."
"Had bought several board games from CoolStuffInc. Good prices, though maybe not the lowest among online gamestores. Shipping is very fast (with Fedex), very excellent packing. Definitely will love to have business with it again."
"I have baught from them a few times and i got booster packs from them and sold certain cards back to them for a good chunk of change and got more packs with it and i had a million questions for them and they answered every single one of them. Wether your looking to buy or sell to them its going to be pleasnt not a hassel."
"CoolStuffInc is my #1 source for buying board games online. The prices are rarely beat, the shipping is free over $100, and the service is excellent."
"Great prices for both products and shipping. Highly recommended."
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