1/5

posted Nov-03-2002

"Very dissatisfied. Ordered Quickbooks Pro, waited for 3 weeks to receive product. I installed it at a client, and when she called to register it, Intuit told her that that serial number had previously been registered. I ended up buying the product at list at CompUSA to ensure that my client had a legitimate copy. When I contacted Computer's Worth, they were rather breezy about it, saying that they had no control over whether someone had registered the software. I will not do business with them again."

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1/5

posted Jul-19-2002

"Not well run. Excuse after excuse after excuse.

I ordered from Computer's Worth because they are located in Texas, as am I. With most companies, I can pay the sales tax, pay for the cheap shipping and usually have it the next day. I received a confirmation email of my order on Wednesday when I placed it, but it never went any further than that. After reading some of the comments here, I figured they just didn't send me a ship notification and I would just wait for the package. A week goes by and still no software, so I give them a call. After "searching the database" for my order, I was told that it never got "printed out" and I was then assured that the order would be shipped that day. So I call back on Friday to make sure that my order was actually shipped and I have to go through the same process of finding my order again. The gentleman told me several times that the order had to be under another name, which it was not. After several minutes of this, he found the invoice "on the webmaster's desk." They don't even have the software in stock that I ordered and no one ever called to notify me. The man started making excuses about who's fault it was, etc, etc. My credit card was never charged, but it really upsets me that I could have ordered from some place in California and gotten it sooner then this ordeal took."

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