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compusaveinc.net

Computer Hardware & Software

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--/100 (6-month rating)
Compusave - compusaveinc.net is not a merchant member
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All Customer Reviews (17)

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Rating 10/10 5/5
modified review posted Oct-01-2003

"my experience with compusave was an extremely positive one. their website is very user-friendly and assisted me in finding the products that i needed. when i placed the order on the phone, the staff was very friendly and helpful in making the correct selections. my order was shipped the same day, and arrived promptly and well packaged. i would definitley do bus. with compusave again!"

Rating 10/10 5/5
modified review posted Sep-27-2003

"I recommend these guys. I was very satified with their prices and service. Item(s) were mailed promptly, received a UPS tracking number and was packaged beautifully. What else could you ask for?"

Rating 10/10 5/5
modified review posted Aug-07-2003

"I have found out that these people truly stand behind their customer commitment. It is a fact of life because companies are run by humans, errors can and will occur. You can order from the company from hell and if you get your stuff in a reasonable amount of time and it isn’t broken, you’ve had a good experience. What really counts is what a company does with its mistakes. It is my experience that these people will go the extra mile to make mistakes right.

I ordered two modem riser boards at the ridiculously low price of $1.00 each plus $4.60 shipping. I was pleasantly surprised at the quick delivery. However, when I opened the box, there was only one modem. That night, I sent them an email explaining that I had ordered two and only received one. The next day, they had emailed me back apologizing for the error and saying that they were out of stock on the AMR boards, but would have a solution by the end of the day. Around 45 minutes later, they sent another email offering me a PCI modem in its place along with another apology. They shipped it out at no charge. This is WONDERFUL customer service over a $1.00 mistake.

It is great to buy from a company who takes care of their customers. I will definitely do business with them again.


"

Rating 8/10 4/5
modified review posted Aug-06-2003

"These guys are alright. Ordered a Shuttle Nforce2 motherboard, cheapest on Pricewatch. I ordered it around 7pm their time (way beyond the time they ship stuff), then tried to cancel the order about 3 hours later (Newegg had it for $3 more with free hat!), hoping someone would see it before they shipped it. But, of course, nobody checks their e-mail or their answering machines and the next day they shipped the product and THEN sent me an email telling me I couldn't cancel it.

Ah well, no biggie, I don't need the free newegg hat. Got my motherboard in about a week, booted up with no problem, and works great! Great online place to shop, just be aware you probably won't be able to cancel your order."

modified review This review was modified by Seffius on August 06 2003 02:21:50 PM
Rating 10/10 5/5
modified review posted Jul-28-2003

"These guys kick ass! I had been looking for a deal on an ATI All-In-Wonder Radeon 9700 Pro for about a week on ebay, newegg, and TCWO. I checked out pricewatch.com and found Compu$ave selling one for an unbelievably low price! I have to say I was a little nervous because there was very little feedback on this company in here. They called immediately to confirm my online order and had it to UPS within an hour (an email was sent with the tracking number). Nicely packaged, great product, I am VERY pleased and will be back. Thanks a lot Compusave!"

modified review This review was modified by hockeywood on July 28 2003 07:46:03 AM
Rating 10/10 5/5
modified review posted Jul-09-2003

"Found Compu$ave at Pricewatch. Great order process online. Recieved personal phone call to confirm order. Was shipped same day. Arrived via standard UPS shipping the next day!

It is the way online ordering should be!

Happy, will return again!!"

Rating 2/10 1/5
modified review posted Jun-23-2003

"I ordered PowerTek Aluminium(gold color) 550W switching power supply from Compusaveinc.net. When I got my power supply, it was an unknown brand 550W , regular powersupply (not aluminium), when I complained them they just said it has the same wattage. They don't even have in stock the one I order at all. I had to ship it back they never credit for the shipping cost. Don't trust this seller. Never buy from this seller again."

modified review posted Jun-23-2003

compusave, Compusave - compusaveinc.net rep has responded

“Dear Sir,

We would like to apologize for your bad shopping experience with Compusave. We must assure you that we do anything we can to prevent such incidents from happening again. Our fault was that we shipped you the wrong item and this is not our regular practice. I personally looked up your order and you DID INDEED receive your shipping credit back. Your credit receipt for $7.91 was mailed to your Shipping Address. If you have not received it, please contact us for a copy. Thank you! ”

 
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