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Full Rating Profile
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    • Address: 4359 Cranwood Pkwy Warrensville Hts., OH 44128
    • Contact: service@compu-terra.com
    • Phone: 1-800-345-8880
    • Customer Support: 1-800-345-8880
    • Business Hours: 10:00am - 7:00pm Mon-Friday 10:00am - 2:00pm Saturday Closed Sunday ***Order online 24/7***
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

132 Customer Reviews

Rating 10/10
5/5
modified review posted

"After a mistake on my part during the order, I called up and got prompt service to get what I intended to order."



Rating 2/10
1/5
modified review posted

"This company does the "We need to upgrade your order so you may get the retail version" hard sell. My secretary phoned me on my short vacation to tell me they emailed about this very thing and I needed the motherboard upon my return. So I did it just to get it taken care of. Please don't get caught up in this scam. Just try one of the other retailers and avoid this type of marketing. Such as NewEgg, 3bTech or CPU Solutions. They are honest and whom I now use exclusivly. I did however try to give this company one more chance to show me there honesty. That resulted in them doing the very same thing. This time I had a chance to speak to the person who told me I needed this for a better warranty. The manufacturer warrants the item. He tried to side step this detail and persisted on the hard sell, at which time I camcelled the order. They must not have liked that. They went ahead and charged my credit card anyway. And it took me turning this over to my credit card company to get my money back for a product that had been cancelled and of course was never shipped. I believe they call that THEFT. PLEASE STAY AWAY. "

modified review This review was modified by kdtj on August 30 2005 05:44:13 AM

Rating 10/10
5/5
modified review posted

"Good customer service and shipping was fast. Great deal on equipment purchased and can't wait to make it all hum!"


No Avatar
Rating 2/10
1/5
modified review posted

"BUYER BEWARE!!! IF AT ALL POSSIBLE DO NOT CONDUCT
PLACED AN ORDER ON THE 5TH OF AUGUST 2005. ONLY CONTACT WITH COMPU-TERRA (E-MAIL) TOLD ME THAT ORDER WAS AT THE WHAREHOUSE. CALED THEM AND ALL I HAVE GOT WAS ´´SORRY FOR THE INCONVENIENCE``
DON´T DO BUSINESS WITH COMPU-TERRA. YOU PLACE AN ORDER, PAY FOR IT ... BUT THEY DO NOT DELIVER!!!
IF ANYONE OUT THERE HAS FACED THE SAME TYPE OF PROBLEM, FILE A COMPLAINT WITH THE OHIO STATE DISTRICT ATTORNEY, FBI AND CONTACT THE LOCAL MEDIA. BUSINESSES LIKE THESE HAVE TO BE SHUT DOWN.
"

modified review This review was modified by MRF on August 25 2005 02:37:32 AM

Rating 2/10
1/5
modified review posted

"While shopping for replacement motherboard on Pricewatch, placed order for new, BASIC AMD 64 motherboard, (since was to be just a drop-in replacement into my old box-HAD all the accrutements) first at a retailer called BZBOYZ.com. Order went well, but then 6 hours later, was called by them to inform me that "the OEM version was out of stock, how about the retail version for $35 more ?" . I rightly refused...BAD MOVE ! The funds in my bank tied up 3 days. 3 Days later,placed order at Compu-Terra, EXACT same Bait & Switch FRAUD! Not wanting to tie up my bank account for an additional 3 days, gave the OK for the $35 "Upgrade". I should have read the buyer comments for this "retailer" on Pricewatch feedback, as it was RIFE with this fraud by them.
NEVER again will I do business with this thief ! BUYER BEWARE !
"

modified review This review was modified by kruane on August 28 2005 10:33:19 AM

Rating 2/10
1/5
modified review posted

"Your service is still garbage. I ordered from you a few years ago and got thrown around for two weeks trying to track down an order that contained items you 'no longer carried', yet no one managed to call me about it. You then jacked up the price for a toned down version of the same thing and I waited another two weeks..

Fast forward a couple years, and here I am again. I place an order online and got ram PER YOUR SUGGESTION only to have you call me and tell me that it won't work, and I need to buy more expensive ram. Please stop holding my order 'in your warehouse' and mail it. I didn't get two day air so that I could get jacked around. I hope you can understand my frustration, and appreicate the fact that I will never use your services again. The discount isn't worth the bullsh*t.

Regards,
Patrick Webster
"


Rating 2/10
1/5
modified review posted

"This was a terrible experience. I ordered this item for one price and they called me to say the price was higher. Then I get the product and it turned out to be a piece of junk. This whole thing was just a bunch of headaches."


Rating 2/10
1/5
modified review posted

"they did not do a goos job. toke them 6days just to give em tracking number. when recived product soem parts were broken and teh retail box was all taped up. I will never buy from here again."

modified review This review was modified by XxNiko90xX on August 17 2005 07:12:16 AM

Rating 2/10
1/5
modified review posted

"--------------WARNING!!!!!!!!!!----------------
These guys try to upsell you stuff!!! I called them back as their email requested. They tried to upsell me a "retail" version of a motherboard for 30 bucks more. I kept refusing and asking to cancel my order, and finally talked them down to giving me their retail version of the motherboard I orderded for the same price as I purchased it for. Apparently the one I purchased was OEM.
Everytime I called a guy named "Peter Smith" answered, even though it was obiviously different people each time.
I cancelled my order after debating with him about how many people named peter with indian accents worked there. It just seemed shady. I was afraid I wouldn't receive what I paid for.
"

modified review This review was modified by frieza79 on July 29 2005 10:53:48 AM

Rating 10/10
5/5
modified review posted

"motherboard arrived promptly, worked great, courteous helpful support staff. i will reorder from this company. "


Rating 10/10
5/5
modified review posted

"I ordered a MB+CPU Combo. Fast Transaction. Fast Shipment. I am very pleased with Computerra and will be buying from them again. "


Rating 10/10
5/5
modified review posted

"fast-on time- right product--great price---,,it didn't work,they were right on top of things,,replacement now,,then i shipped bad part,a+ thanks dan seattle"


Rating 4/10
2/5
modified review posted

"I wanted to upgrade an old computer with a 2GHz AMD, so I went to pricewatch and checked for sempron 2800+ (2gig clock speed) motherboard combos. Compu-terra had a low price and a 4 and half star rating. After placing order got an e-mail that they needed to confirm by phone. Finally made phone contact and listened to the hard sell about upgrades. Had a lot of problems understanding even what they were pushing because of the heavy Indian/Pakistanni accents and they wouldn't slow down. After several days of no change in the posted account status I called and they said it would be shipped that day. Next morning (6 Jul) status said shipped and received 8 Jul. MB, CPU and Fan worked fine. Ordered a stick of RAM from newegg on the same day and had it 3 days later. I probably saved only $5 by going to this unknown quantity. The reviews on this site had me really concerned and I'm glad I didn't need to return the item. To be fair, I got the parts and they worked. But I should not have to call the company twice on a simple, straight-forward order and it took too long to receive. In the future, I'll check reviews on this site first (although they seem a little pessimistic since most people would probably comment only if they have a gripe). Also, if any vendor takes the initiative to call about my order, I'll take the initiative to immediately cancel my order. This stupid tactic has "hassle" written all over it. Just fill the dang order!"


Rating 10/10
5/5
modified review posted

"Very pleased, easy order, fast shipping, they went well over the call of duty and spent about 2 hours on the phone with me on 4 different occasions, 100% satisfied, I am buying more from them soon!!"


Rating 2/10
1/5
modified review posted

"I've only purchased from Compu-Terra once and I can say I will never purchase from them again. They were quick to take the order, and then call to upgrade the order. Slow to ship out the original order and when I had problems with the merchandise, they were far below what I would expect from a company I deal with. A return taking over 2 weeks and no invoice to show the upgrades I added over the phone leave me with no real way to prove I even made the upgades.

I'm very disappointed!!!
"


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