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"I look & inspect products at the Apple store in Atlanta, but buy from Club Mac: 4 laptops, 1 desktop, 1 cinema screen, 3 airports, software, laptop batteries, CD burner, external HD, etc over the past 4 years. Good website, repsonsive, knowledgeable staff (has never been pushy), on-time delivery, and great when I needed to return something. Have always had a very positive experience with this vendor and will certainly continue shopping there."
"ClubMac was listed by a search engine as having the lowest price when shipping was included on an Epson Stylus R800. They offered free shipping but that was limited to $30. They then shipped my printer and ink separately and via "overweight" (ie high priced) shipping. This bumped the shipping price to almost $40 for ground shipping. The price was still reasonable, but the deceptive nickle and dime approach to pricing is tiresome."
"A rep from this company told me that a particular item would work with a computer I had. It didn't, something I found out when it arrived. I called them to get a return set up and was told someone would have to call back. They never called. I e-mailed and faxed to get them to respond and neither was responded to. I contacted the Better Business Bureau, which finally led to a response. They did what they should have once they heard from the BBB but it shouldn't have taken that long or that much effort on my part."
"I ordered the old form factor 20gb ipod from them and they cancelled my order without notifying me. I found out when I checked on my order status and it was set to cancelled. The most aggravating thing about this company is when I ordered their web site said they had 92 of them in stock."
"Am quite satisfied with total cost and speed of delivery of a 'economy' Viewsonic monitor which was out of stock when I initially placed the order.
Club Mac was the *only* vendor of several shopped which included the Mac video adapter which the manufacturer(s) includes at no charge for Mac users as a c.s. freebie. Several other vendors quoted $25-$30 (20% of the cost of the monitor) for the adapter which Viewsonic confirmed is included free of charge to the vendor.
Four day turn-around time and $31.54 FedEx shipping for a device that was out of stock on the day that the order was placed caught my attention."
"I look & inspect products at the Apple store in Atlanta, but buy from Club Mac: 4 laptops, 1 desktop, 1 cinema screen, 3 airports, software, laptop batteries, CD burner, external HD, etc over the past 4 years. Good website, repsonsive, knowledgeable staff (has never been pushy), on-time delivery, and great when I needed to return something. Have always had a very positive experience with this vendor and will certainly continue shopping there."