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closeoutgenius.com

Consumer Electronics

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--/100 (6-month rating)
Closeout Genius (SLRGenius, PlasmaGenius, Closeout Genius, AllPCGenius, ProjectorGenius, ReceiverGen is not a merchant member
Closeout Genius (SLRGenius, PlasmaGenius, Closeout Genius, AllPCGenius, ProjectorGenius, ReceiverGen does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (50)

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Rating 2/10 1/5
modified review posted Mar-17-2009

"lied about camera lens online. when i called to confirm, they told me it was not a digital camera lens (even though the part number listed is for a digital camera lens). tried to sell me a more expensive lens, and told me that if i cancel, there is a 10% cancellation fee (not listed anywhere).

complete scam."

Rating 2/10 1/5
modified review posted Mar-09-2009

"What can I say that hasn't already been said? Best price on GPS, call to verify, two calls (after countless busy signals) with customer service reps long on upselling overpriced accessories ("Oh, you'll need an SD card!") and short on manners, then backordered when website lists as available. Excuse me while I hit the "cancel" button..."

Rating 2/10 1/5
modified review posted Mar-08-2009

"BEWARE , THESE ARE SCAM ARTIST
REPORT THEM TO NEVADA ATTORNEY GENERAL
http://ag.state.nv.us/org/bcp/complaint_form_bcplv.pdf
Our West Coast Warehouse Our East Coast Warehouse:
Closeout Genius Closeout Genius
1405 Vegas Valley Dr 102 Avenue O
Las Vegas, NV 89102 Brooklyn NY 11204
"

Rating 2/10 1/5
modified review posted Mar-04-2009

"I ordered Garmin nuvi 600 GPS navigator. Got an email to confirm the order. After many attempts got hold of them and I was informed that the item has 2005 map and if i want to upgrade 2009 map for $60. These people are cheat, do not fall in their trap seeing the low price. And some other site like everyprice.com advertising for such company showing good customer rating."

Rating 2/10 1/5
modified review posted Feb-27-2009

"Same deal as some of the others. I ordered Garmin Nuvi 760. Got a great price. Then an email to confirm some CC info. This was a bogus reason and they just wanted me to add the Map upgrade. The price for that was over $200.

I said no thanks. I knew Garmin will update it for free within the first few days (30 or 60, I can't remember exactly) of activation. The guy said the maps were "old". I didn't want to bother with the sales BS, so I just told him I had no more $$$.

So then I checked my order and it's suddenly backordered. then I go to the site and it says it available! I canceled my order. They do have my CC info, but haven't charged it.

They were hard to reach. The guy acted like I was stupid (or maybe poor) when I said I didn't want it. I'd like to take a road trip to the NY area...

Anyway, for those still looking, I found the 760 for 218 at walmart.com online only. As much as I hate to shop there, it's the cheapest I've found. Most sites are close in price. "

Rating 2/10 1/5
modified review posted Feb-26-2009

"Unfortunately before I read these reviews I purchased a Garmin GPS 760 from this company. I WILL NEVER BUY SOMETHING FROM THIS COMPANY AGAIN!! I was called to confirm the order and talked into buying updated maps. When I recieved the unit it did not work so I called to have it replaced - many calls later and being treated VERY RUDE, I finally got a replacement unit. It took A LOT of patience and time. Also, due to the tactics of this company I cancelled by credit card. Pay a little more and avoid this company!!!"

Rating 2/10 1/5
modified review posted Feb-25-2009

"Do not order from these companies:
closeoutgenious.com and cameragiants.com
EXTREMELY POOR service and questionable to be legitimate.
The representative tried selling me several other different products (accessories), convincing me that I needed them because the once that come with the camera are not good enough.
I ended up canceling my order and him hanging up on me.
They wasted my time."

Rating 2/10 1/5
modified review posted Feb-25-2009

"I called to find out if their great price on the Canon Powershot 1100 was legit and they in fact told me to order online but there was a 2-3 week backorder status. Glad I found this site before giving out my CC info. Afraid I did it on another site and got the same runaround."

Rating 2/10 1/5
modified review posted Feb-23-2009

"DO NOT ORDER FROM THESE PEOPLE!!!
Closeoutgenius.com AND Navigenius.com are one in

the same. I have a familiar experience, that all

these cheap sites have. They want to verify

order, for their gimmicks.

Rude customer service who drill you, and hang up

on you.

On Thursday night I ordered a GPS 760 from

them, they got back to me on SUNDAY morning, in

which they wanted me to to verify my order. They

tried to get me to buy a NEW MAP because the

order did not come with it. I said didn't want it

and they hung up on me very quickly. The next

morning, my order was backordered. I called to

ask why, AND said, it wasn't available when it

was..and still is... check it out. Now I'm worried
because they have my credit info.
SO PLEASE DO NOT ORDER FROM THESE
PEOPLE!!! Closeoutgenius.com Navigenius.com
Are NOTHING BUT SCAM artists!!!"

Rating 2/10 1/5
modified review posted Feb-20-2009

" I still have not gotten my camera. I purchased a Canon XSI plus pais for 2-3 day shipping and entered my CC info and paid, then I receiver an email that said to call 1-888-654-3648 to confirm my order, I have called the number repediatly for three days and get a buisy signal every time. I have sent numerous emails to their sals and customer svc. depts and they have not responded.
I am in the process of filing a complaint with the BBC and I urge anyone else who has dealt with Closeout Genius to do the same, lets all file complaints and mabye they will havve to shut down and they should.
Bottom line is, Closeout Genius is not an honest buisness and they have very deceptive sales tactics. I would warn anyone considering purchasing from Closeout Genius to reconsider and find another seller because you will have nothing but problems and lies from this comppany."

 
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