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"I had a very good experience working with Cleveland Plasma in purchasing an LG 50PK750 TV. Chris was very courteous and conscientious and answered all of my questions with clarity. I had my set calibrated before shipping, and Chad was both polite and informative in my communications with him as well. Finally, the shipping company contracted by Cleveland Plasma (Manna) delivered my set in perfect shape, was patient during my inspection and power-on, and even helped me move it to my desired location. All in all, a definite 5 star experience."
"The deal from first contact to delivery and follow up was great. Outstanding support, pricing, and knowledge of the product. I will always Consider Cleveland Plasma first when I make home theater purchases!"
"Just purchased a Panasonic TC-P65V10 plasma TV. The entire purchase process was EXCELLENT. If you're wondering where good old fashioned customer service went, apparently it's in Cleveland! Lucky for me they sell online! If you're looking for a new TV, look no further than these guys...seriously."
"Excellent transaction would definitely use again.Purchased Samsung PN50C7000 $175 less than any other online retailer, when some online retailers did not have it in stock. Read review by Chad, a Calibrator who works with Cleveland plasma, when no other reviews were available.Used AVS forums.com to research seller and got best price and service.Delivered as promised in half the time promised 3 days early. Delivered in original box with all equipment. TV was set up by delivery people and it was working perfectly, no buzz, which some online people had reported.I would definitely use again."
"Cleveland Plasma- Chris (owner) exceeded my on-line expectations for buying a TV. He set clear expectations for the transaction and process, possessed strong product knowledge, was honest, and provided great customer service.Without hesitation, I would purchase from Cleveland Plasma again."
"I am completely satisified with my purchase experience from Cleveland Plasma. I purchased an Epson Powerlite HomeCinema 8100. Both pre and post purchase support have been excellent. The service, not to mention the best price I could fine locally or online will certainly ensure that Cleveland Plasma will be the first place I go to when I next need to make or suggest a purchase of this type."
"I purchased a Panasonic TC-P58V10 from Cleveland Plasma. I will not hesitate to buy other items form Cleveland Plasma in the future. They were extremely responsive and professional. The TV was delivered on time and in perfect condition. Cleveland Plasma also followed up to assure my satisfaction with the transaction. I frequently shop over the Internet and rank Cleveland Plasma amongst the best on-line retailers I have had the pleasure to work with."
"This is the second Flat screen I have purchased through Cleveland Plasma and absolutely love everything about dealing with the company. From treating the customer with the upmost respect to getting the best price anywhere, Cleveland Plasma is the only place to purchase your next HD TV! Ordering is always made extremely easy and delivery was extremely fast. It’s not often you can pick up the phone and talk to the owner to get expertise advice about any model. If anyone needs further proof, just read inside any forum at AVSFORUM.COM and you can see the level of respect and reverence Cleveland Plasma holds. I will buy all my TV’s the rest of my life from CP never from the big box stores again!"
"Received my LG 50PS30 in Excellent condition. Thank you for the painless transaction."
"Chris and Cleveland Plasma are Top Notch, and worry free. An honor to do buisiness with such a reputable company. Mahalo CP! Just finished reading the earlier negative review, and had to respond. Chris I apologize for the previous customer, as sometimes we are entirely unreasonable people. CP, keep up the good work!"
"The guys at Cleveland Plasma were great. They are very responsive, follow up aggressively and seem committed to a good customer experience. Delivery was so quick that I was not ready to take it the first day they wanted to deliver it which was also a great surprise. I was expecting it to come by the end of the week and they were ready to bring it on tuesday.I did not realize the delivery service included setup so I just took it at the garage but the guys were more than willing to bring it in the house if I had asked. Unexpected but nice.The price was also excellent and very, very competitive and really made me willing to pull the trigger rather than wait on 2010 LG and Sharp models. "
"Cleveland Plasma happens to be local to us. We were able to pick up a Panasonic TC-P46S1 the same day we ordered it. Great unit!! Great Service!!! THANK YOU!!"
"Ordered a Panasonic TC-P58V10 from them on Feb 13, 2010 received it on Feb 26, yes - 13 days to ship it across 3 states (Ohio to Iowa) :( The TV is perfect, couldn't be happier with that part of it, but $100.00 for shipping and a 13 day wait for something "in stock" is utterly ridiculous. And to top it off, they lower the price of the TV by $100.00 a week after I pay for mine! Sorry but I cannot and have not recommended this place to anyone. "
"I had a fantastic experience with Cleveland Plasma. The owner, Chris, was upfront about everything and answered all of my questions with ease. He set me up with a great TV deal (Samsung 55" 8500), top-notch calibration, a 3-year extended warranty and a great "white-glove" shipping service. If you are someone thinking of buying online, which you should, Cleveland Plasma is the place to go. I highly recommend speaking with the owner Chris. He is very reputable, honest and quite concerned about making sure you are happy. He even gave me his personal cell #, in case I had any problems! Talk about excellent customer service! Anyway, the bottom-line is that Cleveland Plasma has very competitive prices, excellent customer service and will make sure you are ultimately happy with your purchase. "
"Chris from Cleveland Plasma provided excellent customer service and technical knowledge of the product. Everything went very smoothly and my new Panasonic TC-65V10 plasma was delivered on time and no damage. I would definately buy again from Cleveland Plasma and Chris. Great job guys."
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