Computer Hardware & Software
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"My experience with Circuit City was pretty good. The camera arrived quickly and was well packaged. The SDHC card came a day later. Overall, I'm happy with Circuit City and would purchase online from there again."
"Confirmation and product shipment update e-mial are good. Product delivery as promised. Web site is easy to find products "
"Super fast shipping! (...and did I mention the shipping was free for this item?)"
"I have not used the product yet, but am impressed by it's small size and large capacity."
"This is my second purchase of a refurbished computer. The quality of the refurbished computers is like brand new for a lot less."
"No problem with the order. Received item as stated."
"Prompt and courtious transaction. Will do again. Thank you."
"The most i like is quick shipping and the best on customer support....the webside is really easy to search and put order, even on call....recommended ++++++++++++++"
"my item stll has not arrived. When I ordered ETA was 9/11 I called 9/12 to find my item is on back order until "approximately" 9/17"
"I liked the fact that your prices are very very competitive, but I wish that you had deals that last longer so that a person can have time to decide on a higher priced item and not feel pressured as much."
"Wonderful! Thank You Circuit City! "
"Product arrived, however, it was stated to be an "open box" but turned out to be "refurbished unit". Disappointed that it came with no set up directions or any "paperwork". Thanks to your telephone representative who emailed me the logitech manual the day was saved. You should have all of your employees learn from this representative as it surely helps customer service, a plus with all the competition out there."
"I have found some of the best deals in computer electronics on the various TigerDirect company websites. The basic prices are in line with other internet sources but when the rebates are included the deals become above average."
"My ordeal began a few days ago. I ordered a product on circuitcity.com, and selected the 2-7 days UPS ground shipment. The delivery came rather quick, and I was not at home. Knowing that I would not be here on the estimated time of delivery the UPS driver left, I went to the UPS site to request a store pick-up instead. I found that the option was not there on my UPS tracking site. When I called UPS they said the sender (Circuit City.com) has a restriction indicating that no store pick-up is allowed. I knew that there would be three attempts at delivery, and that the next two would conflict with my work schedule. So I called Circuitcity.com's CS number. I was on hold for well over an hour. Early during the wait, I e-mailed my issue asking for the restriction on store pick-up to be lifted at UPS as UPS said that was the only way for the limitation to be removed on their end. I hung up on the phone after the long wait and no service. I received a response via e-mail this morning, but of course the package was already loaded on the truck. They mentioned in the e-mail to respond if the delivery failed again, and they would make the changes. I waited as long as I could before work, but had to leave eventually. So the second attempt at delivery failed again. I immediately responded to the previous e-mail. I have yet to receive a response on this time-sensitive request. I am again on hold with them. I imagine the package will be reloaded on the truck and the delivery will fail again, because it is at the same time everyday even though I asked UPS for a change of delivery time. I want this product, and do not want pay for reshipment when the package is just across town, and could easily be picked up in the morning by me, the recipient who is paying for the shipment. Why place this restriction on delivery? Why is the restriction not mentioned when selecting shipping options? I have attempted to communicate in the proper time frame to get this issue resolved without much success.Part 2: Thank you for your response. My tracking information I retrieved shows that my reorder has not shipped yet. "
"My experience was excellent. I heartily recommend them and the price was good."
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