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  • Christeli.com Christeli.com Elite Status
    • Address: 5000 Old Buncombe Road • Greenville, SC
    • Contact: CustomerService@Christeli.com
    • Phone: 800.613.4193
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.28/10 8.28/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 9.90/10 9.90/10
    Customer service: Rating 9.78/10 9.78/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

192 Customer Reviews

Rating 10/10

No more pain!

"I spent a lot of time researching mattresses. I loved the Tempurpedics...but not their price. I found Christeli and purchased the Briella mattress. I have really enjoyed it. I have no more back and neck pain! I loved the fact that this mattress had 2 options of firmness within the one mattress. The price was reasonable and the reviews were good. I would definitely buy another one! Give them a shot! "

This review was modified by jferr6366 on April 16 2016 01:45:55 PM

Rating 10/10

Initially apprehensive, but PLEASENTLY surprised!

"It's a little nerve-wracking choosing to purchase a bed online, without being able to test it out in any store. After a solid month+ of research, and testing out various beds in different stores, we finally decided on Christelli. We both really like the Temperpedic Cloud Luxe, and went with the Christelli equivalent. Very pleased with our mattress (and the price tag was even better too!). We've made sure to share Christelli with our friends when we hear they're in the market for a new mattress! Over a year later, and we're still sleeping great:) Do your research, and give them a shot - you won't be disappointed!"

This review was modified by KSReadings on April 13 2016 08:49:14 AM

Rating 10/10

Elite Brand Quality at Family Owned Price

"Christeli has been everything that we hoped it was and they claimed to be be! We could only afford one of their cheaper mattresses at the time because our budget was extra tight. But as far as its elite brand comparison, it totally makes the cut. We tried some cheaper memory foam beds before this, but wound up returning them all. With Christeli, we felt the quality right away. Its quality foam and its made to last. One year in, and we still absolutely love our bed! I would recommend this company to anyone who is looking to invest in a quality memory foam bed, without the insane top brand prices."

This review was modified by Wildebeestly on April 12 2016 05:55:50 PM

Rating 10/10

A Great Bed at a Great Price!

"I was hesitant to place an order for a bed over the internet but we are so glad I did. The springs and mattress can just as the customer service said they would. The shrink wrap package is genius. It was easy to move the boxes through the house with just a hand truck. After reading the simple instructions we put the bed together in no time at all. Our sleep has greatly improved! I would highly recommend a Christeli bed to anyone."

Rating 10/10

AZ Swede

"We previously owned a Temperpedic mattress which we were very pleased with; however, after having it for 10 years we felt it was time to purchase a new one. Temperpedic had come out with several new models so we went to check them out. Again we had a good experience with our first one so we thought we'd buy another one but decided to do some searching on the internet where we found Christeli. We answered their questions as to what we wanted from a mattress and they provided their suggestions as to which products best met our desires. We were a bit skeptical just going with the company's directive but we have to say the mattress has proved to be just as good as the Temperpedic and half of the cost. We were surprised when it arrived in 2 boxes - we did not realize there was the top portion 6" thick and a bottom portion 8" thick. The cool part is the bottom can be one way for a firmer feel or reverse it for a softer feel. When it comes time to buy a new mattress we will definitely strongly consider Christeli again. "

Rating 8/10

Christeli mattress

"Great customer service. Bed was delivered to front door but have to admit it was tough getting the 'frames' into the house to master bedroom because of their weight. Ordered the split model with firmest mattresses offered. We both wish that they were firmer. We have used the anchor straps but still have issue with the fact that we have to reposition our mattress almost every evening before we crawl into bed as they slip down some & pillows can hang over the edge. Sounds like a lot of complaints but still we do enjoy the bed."

This review was modified by gentzgm on April 07 2016 11:00:47 AM

Rating 10/10

I Love my Christeli

"I have been having trouble sleeping for many years due to an auto accident. I would wake up with low back pain on a regular basis. After doing some research, I finally bought a Christeli mattress. It was one of the best decisions I have made. I am finally able to sleep much better without any back pain and wake up refreshed. This mattress is a must buy for anyone suffering from any type of back pain.
Thanks again!

Andy - Jacksonville

This review was modified by Andy3570 on April 05 2016 04:54:21 PM

Rating 10/10

My new matress

"I am very please with my purchase I recommend it to all my friends, it should have more advertising

thank you so much

This review was modified by pepito45 on April 05 2016 02:04:32 PM

Rating 10/10


"My 10 year old queen size bed began having a divet on my side, very uncomfortable. I heard of bed toppers, but have been told different descriptions about them, from- they smell like gasoline, to to squooshy. I did a lot of research online, and learned that toppers are made from different types of materials, thus explaining the descriptions I heard. I found Christeli online advertising $50 off, so after reading the care they take in making them, and the 3 layers of cushioning, none of which is petroleum based, just all natural materials, it spiked my interest. I called them, she was very helpful and polite in finding me the right size for my needs, (3"), and told me it had a lifetime warranty, I bought one.
I've had it for over a year now, and I have to say, I sleep through the nights now, that divet dissapeared, and it is so comfortable I have been able to start dreaming again. Well worth the money!

This review was modified by Webecris on April 05 2016 01:12:59 PM

Rating 10/10

Lover of convenience

"REALLY appreciate the ease and convenience of having the mattress delivered to my doorstep. "

Rating 10/10

Not a Tempurpedic but....

"We have a new mountain cabin that we needed mattresses for the 2 bedrooms. I have to first admit that we have a Tempurpedic king size bed and mattress at our home that is the best sleep set we have ever slept on but you definitely will pay a premium price. We were looking for the best mattress for around $1000.00 each well we found it in the Christeli Astoria11.5 and the Christeli Versailles 10. They delivered the boxed mattresses to our front porch, then I assembled the bed frames (very simple) opened the boxes and watched the mattresses start to grow. I found Christeli to be a very easy company to deal with and a very good product. Maybe they will ask me to review how our bed sets are holding up in 5 years. "

Rating 10/10

Best mattress and bed ever!

"I ordered my Christeli mattress and to be honest I was a little leary of ordering a mattress online but I am so thankful I did. I love my Christeli adjustable bed and mattress and would order from them again. Their customer service is excellent as well! Thank you Christeli!ccindyloowho"

This review was modified by ccindyloowho on April 01 2016 12:07:44 PM

Rating 10/10


"I bought the Versailles 10" and I just can say good things about it. If you are looking for a great mattress this is the one!"

This review was modified by dsmaceiras on April 01 2016 10:34:24 AM

Rating 10/10

Feeling no pain

"Our new Christeli bed is outstanding; we really love it. We were concerned about getting a bed in a box and not being able to touch or feel the bed before arrival, but all of the reviews were great, and there is a money-back guarantee, so we thought; why not? Long story short, we love it, it's a very high-quality bed for the money. We've had it almost a year now, and my back is feeling much better too!

Thanks, Christeli, we're happy customers.

This review was modified by dustinbmerritt on April 01 2016 08:43:16 AM

Rating 10/10

Great value for this well made product!

"I saved a thousand dollars over Temperpedic product and have never slept better."

This review was modified by Arch05 on March 30 2016 01:59:14 PM

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